Contact center as a service (CCaaS) Companies
14 organizations in the Contact center as a service (CCaaS) market segment
8x8
8x8 is a global platform that powers seamless, AI-enabled communications for organizations to connect employees and customers and elevate customer experience.
www.8x8.comAircall
Aircall provides cloud-based customer communication and collaboration tools for business teams.
aircall.ioBroadvoice
Broadvoice is a cloud-based communications company delivering unified business communications and customer experience solutions.
broadvoice.comCloudTalk
CloudTalk provides cloud-based business phone and contact center software for scalable, AI-powered customer engagement.
www.cloudtalk.ioFusion Communications, Inc.
Fusion Communications, Inc. is a vendor-agnostic technology advisor for enterprises and multi-location operations.
fusionnetworking.comGenesys
Genesys is a global customer experience technology company delivering AI-powered, multi-channel experiences for customers and employees.
www.genesys.comGoTo
GoTo provides AI-powered cloud communications and collaboration tools for businesses to connect, collaborate, and deliver seamless customer experiences.
www.goto.comIntermedia
Intermedia provides cloud-based unified communications, collaboration, and productivity solutions for small businesses and partner ecosystems.
www.intermedia.comNet2Phone Global Services, LLC
Net2Phone is a global cloud communications provider delivering unified communications and contact center capabilities to help businesses improve collaboration and customer engagement.
www.net2phone.comNiCE
NiCE provides AI-first, cloud-native CX platforms that orchestrate multi-channel interactions to automate and elevate customer experiences at scale.
www.nice.comStack8 Technologies Inc. DBA ZIRO
ZIRO provides cloud-based unified communications and contact center solutions for enterprises.
goziro.comTalkdesk, Inc.
Talkdesk is a US-based cloud contact center platform delivering AI-powered customer experience automation for enterprises.
www.talkdesk.comVonage
Global cloud-based communications company enabling businesses to connect with customers and teams.
www.vonage.comWebex
A global, AI-powered collaboration and customer-engagement platform enabling secure, multi-channel teamwork and customer interactions.
www.webex.com