Contact center as a service (CCaaS) Companies
21 organizations in the Contact center as a service (CCaaS) market segment
8x8
8x8 is a global platform that powers seamless, AI-enabled communications for organizations to connect employees and customers and elevate customer experience.
www.8x8.comAircall
Aircall provides cloud-based customer communication and collaboration tools for business teams.
aircall.ioBroadvoice
Broadvoice is a cloud-based communications company delivering unified business communications and customer experience solutions.
broadvoice.comCloudTalk
CloudTalk provides cloud-based business phone and contact center software for scalable, AI-powered customer engagement.
www.cloudtalk.ioComputer Talk Technology Inc.
Enterprise-grade, AI-enabled cloud contact center solutions for diverse industries.
www.computer-talk.comFusion Communications, Inc.
Fusion Communications, Inc. is a vendor-agnostic technology advisor for enterprises and multi-location operations.
fusionnetworking.comGenesys
Genesys is a global customer experience technology company delivering AI-powered, multi-channel experiences for customers and employees.
www.genesys.comGoTo
GoTo provides AI-powered cloud communications and collaboration tools for businesses to connect, collaborate, and deliver seamless customer experiences.
www.goto.comInfobip
Infobip is a global platform enabling omnichannel customer engagement for enterprises and service providers.
www.infobip.comIntermedia
Intermedia provides cloud-based unified communications, collaboration, and productivity solutions for small businesses and partner ecosystems.
www.intermedia.comLivePerson
Global leader in enterprise conversational AI helping brands engage customers with measurable ROI.
www.liveperson.comNet2Phone Global Services, LLC
Net2Phone is a global cloud communications provider delivering unified communications and contact center capabilities to help businesses improve collaboration and customer engagement.
www.net2phone.comNiCE
NiCE provides AI-first, cloud-native CX platforms that orchestrate multi-channel interactions to automate and elevate customer experiences at scale.
www.nice.comRingover
Cloud-based business communications platform unifying calls and messaging to boost team productivity.
www.ringover.comROI Call Center Solutions
Global provider of outsourced contact center and back-office services delivering scalable CX solutions for a broad range of industries.
roicallcentersolutions.comStack8 Technologies Inc. DBA ZIRO
ZIRO provides cloud-based unified communications and contact center solutions for enterprises.
goziro.comTalkdesk, Inc.
Talkdesk is a US-based cloud contact center platform delivering AI-powered customer experience automation for enterprises.
www.talkdesk.comVoiso
Voiso provides cloud-based AI-powered contact center software for omnichannel customer engagement.
voiso.comVonage
Global cloud-based communications company enabling businesses to connect with customers and teams.
www.vonage.comWebex
A global, AI-powered collaboration and customer-engagement platform enabling secure, multi-channel teamwork and customer interactions.
www.webex.comZendesk, Inc.
AI-powered, multichannel service software provider enabling fast, unified customer and employee support.
www.zendesk.com