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www.worksoft.com

Addison, Texas, United States

Global provider of automated business process validation and discovery software.

Worksoft is a global provider of software for automated business process validation (ABPV) and automated business process discovery (ABPD). It enables enterprises to validate end-to-end business processes and automate testing across complex enterprise environments, helping organizations accelerate software delivery, improve quality, and reduce risk. Serving large, global organizations, Worksoft delivers automation and analytics that support digital transformation and enterprise-scale testing programs.

Mission statement

Real results. Intelligent test automation for the modern enterprise.

Products & Services

Connective Automation Platform Platform

Enhances testing efficiency and reduces risks in enterprise applications through intelligent automation.

www.worksoft.com/connective-automation-platform
  • Adaptive Automation — Adapt Automation Seamlessly
  • AI-Embedded Insight — Enhance Decision-Making
  • Impact-Driven Testing — Focus Testing Efforts
  • Cross-System Orchestration — Streamline Testing Processes
  • Unified Platform for Enterprise Testing — Integrate Testing Solutions
  • Enterprise-Scale Performance — Support Large-Scale Operations
  • Data Connect Integration — Provision Accurate Test Data Quickly

Business Capture Product

Automate testing efficiently by capturing real business processes directly from user interactions.

www.worksoft.com/capture
  • Cross-Application Workflow Capture — Capture Across All Applications
  • Automatic Process Capture — Capture Processes Automatically
  • End-to-End Test Construction — Build Comprehensive Tests
  • Application-aware Workflow Organization — Organize Workflows Automatically
  • Embedded Intelligence — Leverage AI Insights
  • Business-User Participation — Engage Business Users

Certify Product

Worksoft Certify enables seamless, code-less automation for comprehensive testing across enterprise systems.

www.worksoft.com/certify
  • Self-Healing Automation Without Code — Automate Without Scripting
  • Cross-Application Testing — Validate Across Systems
  • Enterprise-Wide Coverage — Comprehensive Testing Scope
  • Root Cause Analysis and Intelligent Summaries — Accelerate Problem Resolution
  • Integrated Test Data Management — Streamline Testing Processes
  • Asset Reuse Across Teams — Enhance Team Collaboration

Continuous Testing Manager Product

Enhances testing efficiency by aligning execution with business impact for superior release confidence.

www.worksoft.com/continuous-testing-manager
  • Dependency-Aware Regression Reduction — Reduce Regression Time
  • Test Execution Optimization — Streamline Test Execution
  • Intelligent Prioritization — Focus on High-Risk Areas
  • Dynamic Infrastructure Scaling — Easily Scale Testing
  • Dynamic Orchestration — Adapt Execution Flows
  • Enhanced Analytics Dashboards — Gain Insights Fast

Data Connect Product

Streamline testing with secure, production-like SAP test data provisioning.

www.worksoft.com/test-data-provisioning
  • Data Integration with Testing Workflows — Ensure Right Data Availability
  • Data Provisioning Integration — Seamless Data Provisioning
  • Data Masking for Compliance — Maintain Data Privacy
  • Secure Data Provisioning — Optimize Testing Security
  • Fast Environment Refresh — Accelerate Testing

Impact Product

Prioritize testing efficiently by understanding change impacts and improving coverage across business processes.

www.worksoft.com/impact-analysis
  • Change Impact Analysis — Ensure Accurate Change Assessment
  • Change-Test Coverage Correlation — Link Changes with Test Coverage
  • Gap Identification and Prioritization — Maximize Testing Efficiency
  • AI-Powered Insights — Enhance Issue Diagnosis
  • Impact Dashboards — Facilitate Informed Decision-Making

Reporting Services Product

Delivers clear, actionable insights through automated reporting for enhanced governance and compliance.

www.worksoft.com/reporting-services
  • Audit-Ready Reporting — Provides Audit-Ready Documentation
  • Impact-Aligned Reporting — Reflects Business Impact
  • Auto-Updating Process Documentation — Updates Documentation Automatically
  • Scalable Reporting — Delivers Scalable Reports
  • Readiness Reports — Offers Real-Time Readiness Insights
  • Customizable Templates — Customizes Report Templates

Process Intelligence Product

Optimizes automation and testing decisions with real process insights for improved performance.

www.worksoft.com/process-intelligence
  • Cross-System Behavioral Mapping — Map Process Flows Accurately
  • Data Fusion Across Tools — Integrate Insights Powerfully
  • Process Variation Visualization — Identify Improvements Quickly
  • Role-Based Stakeholder Views — Tailor Insights for Users

Salesforce Product

Ensure seamless Salesforce operations with automated testing for reliability and speed.

www.worksoft.com/applications/salesforce
  • Faster Release Cycles — Accelerate Releases
  • Adapt Quickly to Change — Automate Testing
  • Resilient CRM Operations — Mitigate Risks
  • IT and Business Alignment — Align IT Goals
  • Increase User Satisfaction — Enhance User Experience
  • Automate Salesforce Testing — Save Time
  • Integration Capabilities — Integrate Easily

ServiceNow Product

Automate testing in ServiceNow to ensure seamless updates and business continuity.

www.worksoft.com/applications/servicenow
  • Eradicate Downtime — Prevent Downtime
  • Faster Change Delivery — Accelerate Releases
  • Resilient Service Delivery — Minimize Disruptions
  • Adapt Quickly to Change — Automate Testing
  • IT-Business Alignment — Ensure Alignment
  • Elevate User Experience — Maximize User Satisfaction
  • Transform Testing Strategy — Adapt to Growth

UKG Product

Accelerate UKG deployments and enhance compliance with automated testing solutions.

www.worksoft.com/applications/ukg
  • Codeless Test Automation — Empowers Non-Technical Users
  • Compliance and Accuracy — Ensures Data Integrity
  • AI-Assisted Insights — Offers Real-Time Analysis
  • Accelerated UKG Deployments — Facilitates Faster Deployments
  • Seamless UKG Integrations — Reduces Integration Risks
  • Improved Workforce Experiences — Enhances User Satisfaction

Market Segments

Business process discovery and capture

Capabilities that record and model real user workflows across desktop and web applications to produce automation-ready process artifacts and drive test construction.

Enterprise functional test automation

Codeless, cross-application test automation for large enterprises that provides resilient, self-healing execution and reusable automation assets across SAP, Oracle, web, mainframe and SaaS.

Test data management and provisioning

Secure provisioning, masking and environment refresh capabilities—with native SAP integration—to supply production-like test data for continuous delivery and compliant testing.

Change impact analysis and risk-based testing

Analysis that maps system changes to business processes and test coverage to prioritize regression effort and focus execution where risk is highest.

Testing reporting, compliance and audit readiness

Reporting and documentation that aggregate test results, change data and process artifacts into audit-ready, role-based reports for governance and release readiness.

Ideal Customer Profiles

Global SAP And Oracle ERP Enterprises

Global ERP-led enterprises with SAP or Oracle seeking end-to-end process validation.

ERP Program Manager

Accelerate ERP releases while reducing risk

QA Manager

Improve test coverage and efficiency

ERP Application Owner

Maintain system reliability; minimize unplanned downtime

CRM And IT Services Leaders

CRM and IT service leaders requiring robust cross-system testing and release readiness.

Salesforce Administrator

Faster release cycles; stable user experience

IT Release Manager

Reduce release risk; faster deployments

QA Engineer For CRM

Improve automation coverage

HR And UKG Focused Organizations

Global HR and payroll leaders relying on UKG seeking codeless testing.

HR Operations Manager

Streamlined processes; compliant HR operations

Payroll Manager

Accurate payroll runs; on-time processing

HRIS Administrator

Stable HRIS integrations

Enterprise IT And DevOps Leaders

Cross‑industry IT and DevOps teams needing scalable testing and automation.

QA Director

Faster, reliable releases

Release Engineer

Lower risk, faster deployments

Platform Architect

Standardized testing across apps

Common Questions

What does Worksoft Inc. do?
Worksoft is a global provider of software for automated business process validation (ABPV) and automated business process discovery (ABPD). It enables enterprises to validate end-to-end business processes and automate testing across complex enterprise environments, helping organizations accelerate software delivery, improve quality, and reduce risk. Serving large, global organizations, Worksoft delivers automation and analytics that support digital transformation and enterprise-scale testing programs.
What problems does Worksoft Inc. solve for Global SAP And Oracle ERP Enterprises?
Complex multi-system testing; high deployment risk; long validation cycles; data management challenges
What problems does Worksoft Inc. solve for CRM And IT Services Leaders?
Frequent CRM/ITSM changes; testing across Salesforce/ServiceNow is error-prone; data provisioning
What is Worksoft Inc.'s role in the Business process discovery and capture market?
Capabilities that record and model real user workflows across desktop and web applications to produce automation-ready process artifacts and drive test construction.
What is Worksoft Inc.'s role in the Enterprise functional test automation market?
Codeless, cross-application test automation for large enterprises that provides resilient, self-healing execution and reusable automation assets across SAP, Oracle, web, mainframe and SaaS.
Worksoft Inc. — company overview