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upperedge.comBoston, MA, United States
Independent IT sourcing and negotiation advisory helping Fortune 1000 companies maximize value from vendor relationships.
UpperEdge is an independent advisory firm that helps Fortune 1000 companies maximize value from IT vendor relationships. We provide fact-based sourcing, negotiation, and project execution guidance by combining market intelligence from hundreds of engagements, deep sourcing and contracting expertise, and unbiased, data-driven insights to improve terms and outcomes for IT initiatives.
Mission statement
UpperEdge helps companies develop and execute fact-based sourcing, negotiation, and project execution strategies to maximize key IT supplier value.
Products & Services
Integrated Sourcing Strategy Services Service
Maximize value from IT suppliers through a comprehensive sourcing strategy and expert guidance.
upperedge.com/integrated-sourcing-strategy- ✓ Integrated Sourcing Strategy Development — Create Solid Foundation
- ✓ Negotiation Preparation — Prepare for Negotiations
- ✓ Negotiation Execution — Achieve Optimal Outcomes
- ✓ Negotiation and Contract Execution Support — Optimize Contract Outcomes
- ✓ Vendor Evaluation and Selection Support — Align Vendor Choices
- ✓ Discovery and Planning — Establish Foundational Plans
- ✓ Contract Execution — Ensure Compliance in Contracts
- ✓ Custom Advisory Across IT Services Spectrum — Tailor Solutions To Your Needs
- ✓ Project Execution Advisory Alignment — Ensure Timely Delivery
- ✓ Evaluation and Selection — Enhance Partner Selection
- ✓ Project Execution Advisory Services — Support Service Delivery
- ✓ SAP Audit Support — Mitigate Compliance Risks
- ✓ Risk and Value Assessments — Identify Key Risks
- ✓ Integrated Sourcing Strategy — Create Tailored Sourcing Strategies
- ✓ Market Intelligence and Benchmarking — Leverage Industry Insights
IT Cost Optimization Advisory Services Service
Maximize IT investment through expert advisory services for cost optimization.
upperedge.com/what-we-do/it-cost-optimization-advisory-services- ✓ Data-driven Methodologies — Enhances Negotiation Outcomes
- ✓ Long-term Value, Flexibility, and Predictability — Ensures Sustainable Agreements
- ✓ Proprietary Benchmarks — Informs Commercial Terms
- ✓ Customized Advisory Strategy — Aligns with Client Objectives
ServiceNow Advisory Services Service
Achieve optimal terms and lower costs with expert ServiceNow advisory support.
upperedge.com/what-we-do/servicenow-advisory-practice- ✓ Discounted Upfront Pricing And Price Protections — Secure Significant Cost Savings
- ✓ Executive-Level Negotiation Support — Enhance Negotiation Outcomes
- ✓ Negotiation Leverage Through Benchmarks And Playbooks — Improve Terms And Conditions
- ✓ Strategic Relationship Management For ServiceNow — Align Services With Business Needs
Workday Commercial Advisory Services Service
Maximize the value of your Workday investment with tailored negotiation strategies and expert guidance.
upperedge.com/what-we-do/workday-commercial-advisory-services- ✓ Customer-specific Negotiation Strategies — Create Tailored Strategies
- ✓ Executive Relationship Management — Build Senior-Level Relationships
- ✓ Pricing Benchmarks And Transparency — Ensure Pricing Transparency
- ✓ ROI-Focused Advisory — Focus on Return on Investment
- ✓ Long-Term Relationship Management — Manage Long-Term Relationships
- ✓ SmartDeal Workday Assessment — Access Complimentary Workday Assessment
IT Services Advisory Service
Enhance your IT supplier relationships with expert sourcing and negotiation strategies.
upperedge.com/what-we-do/it-services-advisory-practice- ✓ IT Services Sourcing and Negotiation Advisory — Maximize Your Contract Value
- ✓ Customized Advisory Across IT Services Spectrum — Tailor Solutions To Your Needs
- ✓ Proprietary Methodologies and Tools — Accelerate Your Sourcing Process
- ✓ Market Intelligence and Benchmarking — Leverage Industry Insights
Project Execution Advisory Services Service
Enhance project success and vendor accountability through strategic advisory services.
upperedge.com/what-we-do/project-execution-advisory-services- ✓ Post-Contract Execution Support — Guarantee Timely Deliverables
- ✓ Diagnostics and Risk Mitigation — Identify Project Risks Early
- ✓ Vendor Engagement Tactics — Boost Supplier Performance
- ✓ Market Intelligence Insights — Leverage Industry Best Practices
Market Segments
Strategic IT sourcing and vendor selection
Capabilities to develop integrated sourcing strategies, run discovery and planning, solicit and evaluate proposals, and select vendors for large enterprise IT transformations.
IT commercial negotiation and benchmarking
Services that use proprietary benchmarks and negotiation expertise to secure favorable pricing, contract terms, and long-term commercial protections for IT programs.
Post-contract project execution and assurance
Diagnostics, risk mitigation, vendor engagement tactics, and governance to ensure vendors deliver projects on time, on budget, and with required quality.
Enterprise SaaS vendor commercial management
Commercial advisory focused on managing relationships, renewals, licensing compliance, and executive negotiation for large SaaS vendors such as Workday and ServiceNow.
Ideal Customer Profiles
Large enterprises seeking optimized IT vendor terms and sourcing.
Maximize total value from IT vendor relationships, minimize risk
Improve deal velocity and alignment
Stability in vendor performance and cost controls
Stable IT spend, maximize ROI
Leaders managing ServiceNow and Workday contracts seeking favorable terms.
Maximize platform value, avoid price increases
Secure favorable terms, manage risk
Consistent terms, alignment with business priorities
Enterprises managing SAP licensing and compliance.
Minimize license spend, remain compliant
Control spend, ensure license compliance
PMOs overseeing large IT initiatives seeking execution excellence.
Deliver projects on time and on budget
Efficient delivery
Maximize program value
Common Questions
- What does UpperEdge do?
- UpperEdge is an independent advisory firm that helps Fortune 1000 companies maximize value from IT vendor relationships. We provide fact-based sourcing, negotiation, and project execution guidance by combining market intelligence from hundreds of engagements, deep sourcing and contracting expertise, and unbiased, data-driven insights to improve terms and outcomes for IT initiatives.
- What problems does UpperEdge solve for Enterprise IT Procurement Leaders?
- Fragmented vendor ecosystems, suboptimal terms, long negotiation cycles, limited benchmarking, difficult post-contract governance
- What problems does UpperEdge solve for Platform Leaders For Enterprise Applications?
- Pricing volatility, renewal negotiations, governance alignment
- What is UpperEdge's role in the Strategic IT sourcing and vendor selection market?
- Capabilities to develop integrated sourcing strategies, run discovery and planning, solicit and evaluate proposals, and select vendors for large enterprise IT transformations.
- What is UpperEdge's role in the IT commercial negotiation and benchmarking market?
- Services that use proprietary benchmarks and negotiation expertise to secure favorable pricing, contract terms, and long-term commercial protections for IT programs.
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