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www.servicefusion.com
Service Fusion is an all-in-one field service management platform that helps service-based businesses optimize scheduling, dispatch, invoicing, and customer communications.
Service Fusion is a cloud-based field service management software company that provides an all-in-one platform for scheduling, dispatch, GPS fleet tracking, estimating, invoicing, payments, and customer communications. The platform is designed to help service-based businesses—from technicians in the field to office staff—coordinate the full job lifecycle, improve visibility, and increase productivity. It serves a wide range of trades, including HVAC, plumbing, electrical, alarm, landscaping, and more, and emphasizes remote-ready capabilities and mobile access. With a focus on easy onboarding, scalable features, no per-user pricing, and integrations with leading accounting and payments tools, Service Fusion aims to empower small- and mid-sized providers to deliver consistent, professional customer experiences while reducing administrative burdens and enabling growth.
Mission statement
To empower service-based businesses to run more efficiently from field to office by delivering an integrated platform that streamlines scheduling, dispatch, invoicing, payments, and customer communications.
Products & Services
Service Fusion Field Service Management Software Platform
Boost productivity and streamline operations with Service Fusion's all-in-one field service management platform.
www.servicefusion.com/field-service-management-software- ✓ Customer management — Centralize Customer Information
- ✓ GPS fleet tracking — Enhance Fleet Visibility
- ✓ Scheduling & dispatch — Optimize Dispatch Efficiency
- ✓ Flexible Estimates — Easily Create Estimates
- ✓ Mobile Access — Access From Anywhere
- ✓ HVAC‑Focused Workflows — Enhance Efficiency
- ✓ Electrical Contractor Workflows — Streamline Workflow Processes
- ✓ Plumbing Software Features — Enhance Plumbing Operations
- ✓ Pool Service Features — Optimize Pool Service Management
- ✓ Landscaping Features — Streamline Landscaping Management
- ✓ Estimates & work orders — Streamline Estimating Process
- ✓ Integrations — Seamless Accounting Integration
- ✓ Invoicing & online payments — Accelerate Payment Collection
- ✓ Online Payments — Facilitate Quick Payments
- ✓ Mobile App — Empower Field Technicians
- ✓ QuickBooks Integration — Streamline Accounting
- ✓ Automated Alerts — Keep Customers Informed
Market Segments
Field service management
End-to-end coordination of field jobs including work order management, mobile field access, customer records, and back-office integrations to improve technician productivity and job visibility.
Fleet telematics
Real-time vehicle location, distance, idle time, and driver behavior monitoring to optimize fleet utilization, reduce travel time, and support compliance.
Scheduling and dispatch
Automated route planning, drag-and-drop dispatching, and real-time route adjustments to improve technician utilization and reduce travel costs.
Estimating and quoting
Create flexible estimates, good/better/best quoting, and convert estimates into work orders to streamline sales-to-job workflows and improve close rates.
Invoicing and payments
Auto-generate invoices from completed jobs, accept online and on-site payments, and synchronize accounting data to accelerate cash collection and simplify reconciliation.
Ideal Customer Profiles
North American multi-trade home service providers seeking end-to-end field management.
Reduce admin time, improve cash flow.
On-time arrivals, optimized routes.
Grow revenue, improve margins.
Complete jobs efficiently.
North American HVAC, plumbing, and electrical contractors needing industry-specific workflows.
Profitability, customer satisfaction.
On-time service, efficient use of technicians.
Timely payments, clean accounting records.
North American landscaping and pool service providers seeking optimized field management.
Expand client base, maintain margins.
Meet deadlines.
Timely invoices.
Related Organizations
Cloud-based ERP platform enabling small and mid-sized businesses to manage finance, operations, supply chains, projects, and customer engagement in a single integrated system.
Integrated, turnkey software for contracting and field service businesses to unify operations and drive growth.
Cloud-based, end-to-end landscape and service-management platform for enterprise customers.
Authority Brands is a multi-brand home-service franchise platform that supports franchise owners, serves homeowners, and provides growth opportunities for its employees.
BuildOps is a mission-driven field service management platform for commercial contractors.
CalAmp is a global technology company delivering end-to-end telematics and IoT solutions for fleets, logistics, and asset management.
Common Questions
- What does Service Fusion do?
- Service Fusion is a cloud-based field service management software company that provides an all-in-one platform for scheduling, dispatch, GPS fleet tracking, estimating, invoicing, payments, and customer communications. The platform is designed to help service-based businesses—from technicians in the field to office staff—coordinate the full job lifecycle, improve visibility, and increase productivity. It serves a wide range of trades, including HVAC, plumbing, electrical, alarm, landscaping, and more, and emphasizes remote-ready capabilities and mobile access. With a focus on easy onboarding, scalable features, no per-user pricing, and integrations with leading accounting and payments tools, Service Fusion aims to empower small- and mid-sized providers to deliver consistent, professional customer experiences while reducing administrative burdens and enabling growth.
- What problems does Service Fusion solve for General Home Service Providers?
- High administrative workload, scheduling conflicts, slow invoicing, and difficulty integrating payments with accounting.
- What problems does Service Fusion solve for HVAC, Plumbing And Electrical Contractors?
- Industry-specific workflow gaps, inaccurate estimates, and delays in field-to-back-office handoffs.
- What is Service Fusion's role in the Field service management market?
- End-to-end coordination of field jobs including work order management, mobile field access, customer records, and back-office integrations to improve technician productivity and job visibility.
- What is Service Fusion's role in the Fleet telematics market?
- Real-time vehicle location, distance, idle time, and driver behavior monitoring to optimize fleet utilization, reduce travel time, and support compliance.
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