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sangoma.com

Global leader in essential business communications delivering cloud, hybrid, and on‑premises unified communications along with networking and security services.

Sangoma Technologies Corporation is a global leader in essential business communications, delivering cloud, hybrid, and on‑premises unified communications along with networking and security services through integrated, bundled solutions. The company serves organisations worldwide, offering a single‑vendor framework that enables reliable, scalable communications and collaboration. Sangoma emphasizes secure, high‑quality IT communications that connect people with the processes that matter, supported by a global presence, partner programs, and comprehensive support. The organization has a history of contributing to open‑source projects and continuous innovation in communications technology, with deployment options across cloud, on‑premises, and hybrid environments to suit diverse business needs.

Mission statement

To simplify essential IT business communications.

Products & Services

TeamHub Platform

Enhance team collaboration with a unified platform for messaging, calling, and meetings.

sangoma.com/teamhub
  • Telephony Integration — Enables Seamless Voice Communication
  • Multi-party video conferencing — Host Collaborative Meetings Seamlessly
  • Secure and password-protected calls — Ensure Privacy and Control
  • Operator Console — Streamlines Call Management
  • Smart CX — Enhances Customer Experience Management
  • Cross-device access — Join From Any Device Instantly
  • Chat — Facilitates Instant Communication
  • Video Meetings — Fosters Visual Collaboration
  • Meeting Intelligence — Improves Meeting Productivity
  • AI-powered transcription — Capture Meeting Content Effortlessly
  • SMS Messaging — Enhances Communication Flexibility
  • Workflow integrations — Streamline Meeting Management
  • Screen sharing — Share Screens Effortlessly
  • Call recording — Record Meetings for Future Reference

Phones & Hardware Product

Delivering integrated phones and hardware solutions for efficient communication.

sangoma.com/products/phones-and-hardware
  • Phones and Headsets — Enhance Daily Communication
  • VoIP Gateways — Connect Legacy Systems to VoIP
  • Desk Phones and Accessories — Provides Versatile Communication
  • UC Appliances — Supports On-Premises Collaboration
  • Session Border Controllers — Enhances Network Security
  • Wi-Fi Access Points — Ensures Reliable Connectivity
  • Wireless Phones — Improves Mobility

Managed SD‑WAN Service

Optimize Connectivity Across Locations For Enhanced Guest Service.

sangoma.com/products/managed-network-and-connectivity
  • Optimized Connectivity — Improve Network Performance
  • 24/7 Monitoring and Support — Ensure Business Continuity
  • Location-Level Routing — Enhance Service Speed
  • Centralized Management — Streamline Operations

SIP Trunking Services Service

Affordable SIP trunking with unlimited calling and reliable faxing solutions.

sangoma.com/products/sip-trunking
  • SIP Trunking — Enables Seamless Voice Connectivity
  • Burstable Trunks — Maximizes Call Flexibility
  • Faxing — Integrates Secure Faxing Solutions
  • Enhanced 911 (E911) — Provides Essential Safety Features
  • Direct Inward Dialing (DID) — Enhances Call Accessibility
  • Remote Call Forwarding — Ensures Continuity in Communication

Microsoft Teams Integration Product

Seamlessly connect your voice and collaboration tools with Microsoft Teams for enhanced productivity.

sangoma.com/microsoft-teams-integration
  • Teams Integration — Integrate Microsoft Teams Seamlessly
  • Proven Reliability — Ensure Business Continuity
  • Flexible Integration Options — Select Integration Model
  • Comprehensive UC Features — Enhance Communication
  • No Additional Training Required — Maintain User Productivity

Appointment Suite Product

Manage appointments efficiently and reduce no-shows with real-time reminders.

sangoma.com/products/productivity-apps/appointment-suite
  • SMS Appointment Reminders — Reduce No-Shows
  • Calendar Integration — Streamline Scheduling
  • Branding Customization — Enhance Brand Visibility

Market Segments

Unified communications and collaboration

Platforms that combine telephony, messaging, video meetings, meeting intelligence, and scheduling to support internal and external collaboration.

Contact center and customer experience

Omnichannel contact center capabilities and CX features including intelligent routing, SMS, AI chatbots, and contact‑center grade call handling to improve customer service.

SD‑WAN and WAN optimization

Managed SD‑WAN and centralized network management to optimize connectivity, route traffic across sites, and provide 24/7 monitoring for high availability.

SIP trunking and voice connectivity

Carrier-grade SIP trunking and voice connectivity services providing DID, burstable trunks, E911, fax support, and integration with PBX and UC platforms.

IP phones and UC appliances

Enterprise desk phones, wireless handsets, session border controllers, VoIP gateways, and UC appliances for on‑premises and hybrid telephony deployments.

Ideal Customer Profiles

Hospitality Multi-Property Operators

Multi-property hotels needing centralized communications and connectivity across properties.

Hotel IT Director

Ensure guest satisfaction, minimize downtime, streamline vendor management

Front Desk Manager

Reduce guest wait times, improve check-in/out efficiency

Operations Manager

Improve guest satisfaction metrics, optimize operations

Mid-Market Enterprises Requiring Unified Communications

Mid-sized firms seeking single-vendor UC, networking, and collaboration.

IT Director

Reduce licensing costs, improve uptime

Network Administrator

Maintain uptime, optimize network performance

Contact Center Manager

Improve CSAT, reduce average handle time

Healthcare Providers And Clinics

Healthcare organizations needing secure, compliant communications and patient information flow.

IT Security Manager

Maintain regulatory compliance, protect patient data

Practice Administrator

Improve scheduling efficiency, reduce no‑shows

Clinical Operations Manager

Efficient patient flow, staff alignment

Small Businesses With Unified Communications Needs

Small teams needing affordable, easy-to-manage UC and collaboration.

IT Administrator

Improve collaboration, lower IT burden

Office Manager

Efficient operations

Related Organizations

Common Questions

What does Sangoma Technologies Corporation do?
Sangoma Technologies Corporation is a global leader in essential business communications, delivering cloud, hybrid, and on‑premises unified communications along with networking and security services through integrated, bundled solutions. The company serves organisations worldwide, offering a single‑vendor framework that enables reliable, scalable communications and collaboration. Sangoma emphasizes secure, high‑quality IT communications that connect people with the processes that matter, supported by a global presence, partner programs, and comprehensive support. The organization has a history of contributing to open‑source projects and continuous innovation in communications technology, with deployment options across cloud, on‑premises, and hybrid environments to suit diverse business needs.
What problems does Sangoma Technologies Corporation solve for Hospitality Multi-Property Operators?
Disconnected systems across locations; complex WAN management; inconsistent guest communications; high telecom costs
What problems does Sangoma Technologies Corporation solve for Mid-Market Enterprises Requiring Unified Communications?
Vendor sprawl, high telecom costs, inconsistent collaboration tools
What is Sangoma Technologies Corporation's role in the Unified communications and collaboration market?
Platforms that combine telephony, messaging, video meetings, meeting intelligence, and scheduling to support internal and external collaboration.
What is Sangoma Technologies Corporation's role in the Contact center and customer experience market?
Omnichannel contact center capabilities and CX features including intelligent routing, SMS, AI chatbots, and contact‑center grade call handling to improve customer service.
Sangoma Technologies Corporation — company overview