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www.moveworks.com

Mountain View, California, United States

Enterprise-wide AI platform that helps employees get work done faster by providing intelligent cross-system assistance.

Moveworks, Inc. is an enterprise software company that delivers an AI-powered platform designed to help organizations automate and streamline workplace tasks. The platform connects with a wide range of enterprise systems to understand employee requests, answer questions, and trigger actions across apps, enabling rapid resolution of common processes in IT, HR, facilities, and other functions. Moveworks serves the entire workforce by providing instant access to information, automating routine tasks, and reducing time spent on repetitive work. The company emphasizes enterprise-grade security and privacy, compliance with global privacy and security standards, and a scalable architecture that supports large organizations. Its approach is aimed at improving employee experience, operational efficiency, and productivity by unifying knowledge, workflows, and automation at scale.

Mission statement

To empower every employee to work faster and more effectively by delivering intelligent, cross-system assistance that automates routine tasks and accelerates information access.

Products & Services

The Moveworks Platform Platform

Empowers employees with instant support and task automation across enterprise systems.

www.moveworks.com/us/en/platform
  • Agentic AI — Enables Intelligent Task Execution
  • Reasoning Engine — Supports Complex Workflow Handling
  • Security and Trust — Ensures Data Protection
  • Extensive Integrations — Connects Diverse Systems Seamlessly
  • Self-Service Empowerment — Enables Instant Resolution
  • Modular Product Catalog — Offers Comprehensive Functionality
  • Proactive Notifications — Keeps Employees Informed
  • Scalability For The Whole Workforce — Supports Enterprise-Wide Adoption
  • Continuous Learning — Enhances Performance Continuously
  • Unified Interface — Simplifies User Experience
  • Proactive Insights — Anticipates Employee Needs
  • Customizable AI Agents — Builds Agents For Specific Tasks

Moveworks Enterprise Search Product

AI-powered, context-aware search enhances productivity by delivering precise answers across enterprise systems.

www.moveworks.com/us/en/platform/enterprise-search
  • Cross-System Search — Access Information Instantly
  • Trustworthy Results — Increase User Confidence
  • AI-Assisted Insights — Unlock Valuable Insights
  • Personalized Search Experience — Deliver Tailored Outcomes
  • RAG-Enabled Lookup — Enhance Search Relevance
  • Rapid Setup and Configuration — Facilitate Quick Deployments

Productivity Boost Product

Enhance workflows and efficiency with advanced AI-powered tools for seamless employee productivity.

www.moveworks.com/us/en/platform/productivity
  • Unified Productivity Tools — Consolidate All Productivity Tools In One Platform
  • GPT-Powered Capabilities — Drive Content Generation And Analysis
  • Automated Task Management — Streamline Task Automation And Issue Resolution
  • Calendar and Scheduling — Automate Scheduling And Calendar Management

Knowledge Studio Product

Boost employee self-service by generating personalized knowledge articles efficiently.

www.moveworks.com/us/en/platform/ai-knowledge-management
  • Grounded AI — Guarantees Trustworthy Responses
  • Knowledge Management — Simplifies Knowledge Maintenance
  • Content Recommendations — Optimizes Content Production
  • Article-Level Analytics — Provides Insights for Improvement
  • Gap Analysis — Identifies Areas for Growth

AI Agent Marketplace Product

Streamline integration and deployment of AI agents to enhance productivity across enterprise applications.

marketplace.moveworks.com
  • Agent Marketplace Ecosystem — Explore Extensive AI Agents
  • Integrations and Plugins — Utilize Extensive Integrations
  • Governance — Ensure Secure Usage
  • Low-Code Plugin Installation — Simplify Plugin Management
  • Comprehensive Use Case Research — Enhance Implementation Strategy

Market Segments

IT service management automation

Capabilities that automate employee IT requests, ticketing, and incident resolution by integrating with ITSM systems and executing agentic workflows to reduce manual support and speed self‑service.

Enterprise knowledge management

Capabilities to author, maintain, analyze, and ground knowledge used by AI and service workflows, including gap analysis, content recommendations, and article‑level performance insights.

Enterprise cognitive search

AI‑powered search and retrieval capabilities that surface contextual, personalized, and RAG‑enabled answers across multiple enterprise systems and content sources.

AI agent marketplace and orchestration

A governed marketplace and low‑code orchestration layer for deploying, configuring, and managing agentic AI agents and integrations across enterprise workflows.

Employee productivity automation

Capabilities that automate routine workplace tasks, calendar and scheduling work, and generate content to accelerate individual and team productivity.

AI governance and trust for enterprise automation

Controls and features that ensure secure, compliant, and trustworthy AI use in the enterprise, including governance, grounding, privacy, and auditability.

Ideal Customer Profiles

Global Enterprise Workforce Automation

Large, multinational enterprises seeking scalable automation across IT, HR, and facilities.

Chief Information Officer

Drive digital transformation, lower operating costs

Head of IT Service Management

Reduce MTTR, lower backlog

Head of HR Operations

Improve employee experience, reduce HR support costs

Employee Support Center Leaders

HR and IT service leaders optimizing employee support centers across global enterprises.

HR Operations Manager

Reduce HR support load, improve employee satisfaction

IT Service Desk Manager

Decrease ticket volume, faster resolutions

Employee Experience Lead

Boost satisfaction, reduce downtime

Compliance and Security Leaders in Regulated Industries

Finance, healthcare, and regulated sectors requiring governance and trusted AI knowledge.

Chief Information Security Officer

Ensure compliance and secure operations

Compliance Officer

Pass audits, demonstrate controls

Audit Manager

Reduce audit cycle time

Manufacturing And Logistics Operations Leaders

Large manufacturers and logistics firms needing scalable automation for facilities and supply chains.

Operations Director

Increase throughput, reduce downtime

Facilities Manager

Improve facility reliability, safety compliance

Supply Chain Manager

Optimize inventory, reduce lead times

Related Organizations

Common Questions

What does Moveworks, Inc. do?
Moveworks, Inc. is an enterprise software company that delivers an AI-powered platform designed to help organizations automate and streamline workplace tasks. The platform connects with a wide range of enterprise systems to understand employee requests, answer questions, and trigger actions across apps, enabling rapid resolution of common processes in IT, HR, facilities, and other functions. Moveworks serves the entire workforce by providing instant access to information, automating routine tasks, and reducing time spent on repetitive work. The company emphasizes enterprise-grade security and privacy, compliance with global privacy and security standards, and a scalable architecture that supports large organizations. Its approach is aimed at improving employee experience, operational efficiency, and productivity by unifying knowledge, workflows, and automation at scale.
What problems does Moveworks, Inc. solve for Global Enterprise Workforce Automation?
Siloed systems, fragmented data, rising support costs, slow service delivery
What problems does Moveworks, Inc. solve for Employee Support Center Leaders?
High ticket volumes, long resolution times, inconsistent knowledge
What is Moveworks, Inc.'s role in the IT service management automation market?
Capabilities that automate employee IT requests, ticketing, and incident resolution by integrating with ITSM systems and executing agentic workflows to reduce manual support and speed self‑service.
What is Moveworks, Inc.'s role in the Enterprise knowledge management market?
Capabilities to author, maintain, analyze, and ground knowledge used by AI and service workflows, including gap analysis, content recommendations, and article‑level performance insights.
Moveworks, Inc. — company overview