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keap.com

Grapevine, TX, United States

Keap is a software company that helps small businesses grow by automating customer relationships, marketing, and sales.

Keap is a software company that helps small businesses grow by automating customer relationships, marketing, and sales. It provides a unified platform for customer relationship management, marketing automation, lead capture, sales pipeline management, scheduling, invoicing, and integrations with other business apps. Keap serves small business owners across diverse industries and supports both independent teams and franchises with onboarding, training, and resources. The platform emphasizes automation to save time, improve consistency, and scale operations, enabling users to nurture leads, manage customer data, and streamline communications. Keap offers an ecosystem of resources, partnerships, and learning programs designed to help customers implement automation effectively and grow their businesses. The organization positions itself as a long-standing ally for small businesses, focusing on practical tools and support to help customers win more customers and operate more efficiently. Keap is a brand of Thryv, Inc., reflecting a commitment to helping small businesses succeed through accessible technology and ongoing innovation.

Mission statement

To empower small businesses to succeed by providing accessible automation that simplifies marketing, sales, and customer management.

Products & Services

Keap CRM Platform

Automate customer relationships and marketing to scale your small business.

keap.com/solutions/best-crm-for-small-businesses
  • Customer List Management — Centralize Customer Data
  • Follow Up Automatically With Your Leads — Convert Leads With Automation
  • Opportunity Management — Manage Opportunities Seamlessly
  • Sales Process Automation — Streamline Sales Process
  • Sales Automation — Streamline Sales Processes
  • Marketing Automation — Automate Follow-Ups
  • Email Marketing — Engage Customers Via Email
  • Reporting — Gain Insightful Reports
  • Lead Capture — Convert Leads
  • App Integrations — Connect Your Tools
  • Lifecycle Automation — Foster Long-Term Growth
  • Lead Management — Organize Your Leads Effectively
  • Analytics & Reporting — Track Data Performance
  • Dedicated Mobile Number — Streamline Communication
  • Keap Academy — Enhance Skillset
  • Text Marketing — Boost Engagement Through SMS

Invoices Product

Automate billing processes to save time and streamline payments.

keap.com/solutions/invoices-payments
  • Invoices Automation — Streamlines Billing Processes
  • Payment Options Integration — Improves Payment Flexibility
  • Recurring Invoices — Automates Regular Billing
  • Invoice Tracking — Real-time Invoice Monitoring
  • Customizable Invoice Templates — Enhances Brand Recognition

Appointments Product

Easily schedule meetings with leads and customers.

keap.com/solutions/appointments
  • Appointment Scheduling — Streamlines Scheduling Process
  • Reminders — Reduces No-Shows
  • Integrations — Enhances Workflow

Text Marketing Product

Enhance customer engagement with automated text messaging.

keap.com/solutions/messages
  • Text Marketing — Enhance Customer Communication
  • Automated Messaging — Integrate SMS into Workflows

Small Business Automation Platform

Streamline your operations and enhance growth through automated marketing, sales, and customer management.

keap.com/solutions/automation
  • Automation — Automate Business Processes
  • Sales Automation — Increase Sales Efficiency
  • CRM Integration — Centralize Customer Data
  • Email Marketing — Drive Engagement
  • Lead Capture — Collect Leads Efficiently
  • Invoicing — Automate Invoicing

Market Segments

Customer relationship management

Centralize customer records, opportunity tracking, sales automation, contact management, and reporting for small businesses.

Marketing automation and lead nurture

Automate email campaigns, lead capture, lifecycle workflows, and campaign analytics to convert and retain customers.

Billing and invoicing

Automate invoicing workflows including recurring billing, payment integrations, tracking, and branded invoice templates.

Appointment scheduling and calendar management

Online booking, calendar integrations, and automated reminders to manage appointments and reduce no-shows.

Ideal Customer Profiles

Small Businesses Seeking Unified CRM And Automation

Small businesses seeking an all-in-one CRM and automation platform.

Small Business Owner

Grow customers, improve operational efficiency, stabilize cash flow

Operations Manager

Standardize operations, reduce manual work, improve customer experience

Franchises And Agencies Seeking Scalable Automation

Franchise networks and agencies seeking scalable automation and consistent customer experiences.

Franchise Owner

Expand network, maximize profitability, ensure compliance

Franchise Operations Manager

Improve efficiency across locations, maintain brand standards

Solopreneurs And Independent Professionals

Independent professionals seeking affordable, easy-to-use CRM and marketing automation.

Solopreneur Service Provider

Grow client base, streamline operations

Freelancer Or Independent Consultant

Increase bookings, scale operations

Related Organizations

Common Questions

What does Keap do?
Keap is a software company that helps small businesses grow by automating customer relationships, marketing, and sales. It provides a unified platform for customer relationship management, marketing automation, lead capture, sales pipeline management, scheduling, invoicing, and integrations with other business apps. Keap serves small business owners across diverse industries and supports both independent teams and franchises with onboarding, training, and resources. The platform emphasizes automation to save time, improve consistency, and scale operations, enabling users to nurture leads, manage customer data, and streamline communications. Keap offers an ecosystem of resources, partnerships, and learning programs designed to help customers implement automation effectively and grow their businesses. The organization positions itself as a long-standing ally for small businesses, focusing on practical tools and support to help customers win more customers and operate more efficiently. Keap is a brand of Thryv, Inc., reflecting a commitment to helping small businesses succeed through accessible technology and ongoing innovation.
What problems does Keap solve for Small Businesses Seeking Unified CRM And Automation?
Manual processes, fragmented tools, scaling limitations, invoicing inefficiencies
What problems does Keap solve for Franchises And Agencies Seeking Scalable Automation?
Brand consistency across locations, onboarding new units, cross-location data silos, duplicative workflows
What is Keap's role in the Customer relationship management market?
Centralize customer records, opportunity tracking, sales automation, contact management, and reporting for small businesses.
What is Keap's role in the Marketing automation and lead nurture market?
Automate email campaigns, lead capture, lifecycle workflows, and campaign analytics to convert and retain customers.
Keap — company overview