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voyado.com
Voyado is a Europe-based retail-focused customer experience platform helping brands personalize marketing, loyalty, and omnichannel engagement.
Voyado is a customer experience platform built for retail that helps brands attract, convert, and retain customers by unifying first‑party data and delivering personalized experiences across online and in‑store touchpoints. Leveraging AI‑driven CRM, loyalty, and e‑commerce personalization, Voyado enables retailers to tailor messages, offers, and recommendations at the right moment, strengthening relationships and delivering measurable business impact. Founded in 2005, Voyado has grown into a Europe‑based SaaS company with hundreds of employees and a broad partner ecosystem, serving hundreds of brands across multiple markets.
Mission statement
To create technology that empowers retailers while building a company culture people love.
Products & Services
Voyado CX Suite Platform
Unlock Seamless Customer Engagement Across All Touchpoints.
voyado.com/product- ✓ AI-powered CRM — Automate Engagement Processes
- ✓ Unified Customer View — Create 360-Degree Customer Profiles
- ✓ Agentic Merchandising — Increases Conversion Rates
- ✓ Loyalty Management — Enhance Customer Loyalty
- ✓ Product Discovery — Boost Conversion Rates
- ✓ AI-powered Search and Browse — Enhances Discovery
- ✓ Personalization — Delivers Tailored Experiences
- ✓ Advertising — Monetize Traffic Effectively
- ✓ Omnichannel Engagement — Deliver Consistent Experiences
- ✓ Retail Media Insights — Leverage Actionable Insights
- ✓ Dynamic Category Listings — Enhances User Engagement
- ✓ Multi-Market Efficiency — Streamline Multi-Market Strategies
Retail Media Product
Transform traffic into revenue with a complete retail media solution designed for seamless customer experiences.
voyado.com/products/retail-media- ✓ Traffic-to-ad Revenue — Monetize Traffic Effectively
- ✓ Omni-Channel Ad Sales — Expand Revenue Sources
- ✓ No-Code Retail Media — Manage Campaigns Effortlessly
- ✓ Powerful Ad Placements — Leverage First-Party Data
- ✓ Ad Yield Optimization — Increase Advertising Efficiency
Digital Wallet Product
Enhance Customer Engagement and Loyalty with Instant Access to Rewards.
voyado.com/wallet- ✓ Instant Identification — Identify Members Instantly
- ✓ Targeted Campaigns — Engage Customers Proactively
- ✓ Membership Tier Display — Display Tier Levels Clearly
Market Segments
Customer data platform
Capabilities that unify first‑party customer data into a single customer view for identity resolution, profile enrichment, and activation across CRM, loyalty, personalization, and advertising.
Loyalty management
Program and membership management features including tiering, points balances, wallet passes, and real‑time in‑store identification to drive retention and repeat visits.
Retail media networks
Capabilities to monetize retailer traffic through ad inventory management, yield optimization, omni‑channel ad placements, and campaign operations for third‑party and first‑party advertisers.
Personalization and merchandising
AI‑driven product discovery, search and browse, dynamic category listings, recommendations and merchandising orchestration to increase conversion and average order value.
Related Organizations
Common Questions
- What does Voyado AB do?
- Voyado is a customer experience platform built for retail that helps brands attract, convert, and retain customers by unifying first‑party data and delivering personalized experiences across online and in‑store touchpoints. Leveraging AI‑driven CRM, loyalty, and e‑commerce personalization, Voyado enables retailers to tailor messages, offers, and recommendations at the right moment, strengthening relationships and delivering measurable business impact. Founded in 2005, Voyado has grown into a Europe‑based SaaS company with hundreds of employees and a broad partner ecosystem, serving hundreds of brands across multiple markets.
- What is Voyado AB's role in the Customer data platform market?
- Capabilities that unify first‑party customer data into a single customer view for identity resolution, profile enrichment, and activation across CRM, loyalty, personalization, and advertising.
- What is Voyado AB's role in the Loyalty management market?
- Program and membership management features including tiering, points balances, wallet passes, and real‑time in‑store identification to drive retention and repeat visits.
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