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ujet.cx

AI-powered, omnichannel contact center platform for businesses of all sizes.

UJET is an AI-powered, omnichannel contact center platform designed for modern brands and businesses of all sizes. It enables seamless, multichannel customer experiences, AI-driven insights, and flexible integrations, with capabilities for in-app mobile CX, virtual agents, intelligent routing, analytics, and automation to help teams deliver efficient support and improve customer outcomes.

Mission statement

UJET is reimagining the contact center for modern consumers and brands.

Products & Services

UJET Platform Platform

Enhance customer experiences with AI-driven omnichannel support and seamless integrations.

ujet.cx/overview 12 features

✓ Intelligent Omnichannel — Unify Customer Interactions
✓ Agent Assist — Empower Agents With AI
✓ Virtual Agent — Automate Customer Interactions
✓ Scheduling — Enhance Workforce Allocation
✓ Integrations — Integrate Effortlessly
✓ Reporting & AI Insights — Drive Data-Driven Decisions
✓ Forecasting — Optimize Staffing Levels
✓ IVR — Streamline Call Routing
✓ Mobile CX — Enhance Mobile Support
✓ Real-Time Adjustments — Respond Instantly to Changes
✓ UJET WFM — Optimize Workforce Management
✓ Intuitive Interface — Simplify Workforce Management

Spiral by UJET Product

Enhance customer interactions by eliminating inefficiencies with Spiral's analytics.

spiralup.co 1 feature

✓ Spiral Conversational Analytics — Identify Unnecessary Interactions

On-Premises to Cloud Migration Solution

Efficiently transition to the cloud with UJET’s streamlined migration solutions.

ujet.cx/ujet-connect 3 features

✓ Cloud Migration — Streamline Migration Processes
✓ Accelerated Cloud Transition — Minimize Downtime
✓ Google Cloud Integration — Enhance Functionalities

Remote Work from Home Solution Solution

Empowers teams to facilitate effective remote work for customer service agents.

ujet.cx/remote-work-from-home-solution 4 features

✓ Remote Work Enablement — Facilitates Effective Remote Work
✓ Intelligent Routing — Improves Customer Experience
✓ AI-Powered Insights — Gains Actionable Insights
✓ Integration Capabilities — Ensures Seamless Operation

Common Questions

What does UJET do?: UJET is an AI-powered, omnichannel contact center platform designed for modern brands and businesses of all sizes. It enables seamless, multichannel customer experiences, AI-driven insights, and flexible integrations, with capabilities for in-app mobile CX, virtual agents, intelligent routing, analytics, and automation to help teams deliver efficient support and improve customer outcomes.