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www.teamswork.app

TeamsWork delivers Microsoft Teams and Microsoft 365-integrated apps and custom solutions for organizations.

TeamsWork is a cloud software company that builds productivity apps and custom solutions for Microsoft Teams and Microsoft 365. The company helps organizations improve collaboration, automate workflows, and manage service requests, tasks, and customer relationships within the Microsoft ecosystem. TeamsWork serves a broad range of industries with ready-to-use apps and end-to-end custom solutions that integrate natively into existing Teams environments.

Mission statement

Productivity Apps and Custom Solutions Designed for Microsoft Teams From ready-to-use Teams apps to end-to-end custom solutions, TeamsWork helps organizations work more efficiently in Microsoft Teams and Microsoft 365.

Products & Services

Microsoft Teams Ticketing Product

Efficiently manage service requests and incidents within Microsoft Teams.

www.teamswork.app/products/microsoft-teams-ticketing
  • ✓ Automation — Streamlines Ticket Management
  • ✓ Custom Form — Tailors Data Collection
  • ✓ Custom Workflow — Enhances Process Adaptability
  • ✓ Power BI Reporting — Visualizes Ticket Data
  • ✓ API Integration — Facilitates Connectivity
  • ✓ Webhook Support — Enables Real-Time Updates

Microsoft Teams Checklist Product

Enhance teamwork with collaborative checklists and task management in Microsoft Teams.

www.teamswork.app/products/microsoft-teams-checklist
  • ✓ Editable Templates — Use Built-in Templates
  • ✓ Recurring Checklist — Automate Repeating Tasks
  • ✓ Custom Form — Capture Required Data

Microsoft Teams CRM Product

Streamline your sales pipelines and track activities seamlessly within Teams.

www.teamswork.app/products/microsoft-teams-crm
  • ✓ Lead Management — Streamline Lead Processes
  • ✓ Opportunity Management — Optimize Opportunity Tracking
  • ✓ Case Management — Enhance Customer Support
  • ✓ Power BI Integration — Gain Insights from Your Data
  • ✓ Customizable Workflows — Adapt Processes to Your Work Style

Agentic AI-Powered Bots Service

Enhance Microsoft Teams with AI assistants that automate tasks and improve efficiency.

www.teamswork.app/agentic-ai
  • ✓ End-to-end Process Execution — Facilitates Complete Process Handling
  • ✓ Natural-language Understanding — Enhances User Interaction
  • ✓ Task Automation — Saves Time and Effort
  • ✓ Customizable AI Solutions — Adapts to Unique Business Processes

Market Segments

Billion USD 0 3 6 9 12 15 18 Conversational … Workflow automa… Collaborative t… IT help desk an… Market Size (Billion USD)
0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% 22% 24% 26% 28% CAGR Growth Potential

Conversational AI and virtual agents

AI-driven conversational agents and assistants that automate prospecting, handle inbound/outbound engagement, capture meeting notes, and execute workflow actions with human-in-the-loop oversight.

Market size: $17.0B CAGR: 22.1%
Multiple industry reports in the provided search results (MarketsandMarkets, Fortune Business Insights, Precedence Research, Coherent Market Insights, Grand View via K2view) report 2024–2026 base sizes clustering ~11.6–19.2 billion and forward CAGRs in the ~19.6%–23.7% range. I used the mid-point of reported base-year values (~17.0B) and the average of reported CAGRs (~22.1%) as the market-size and growth-potential estimates for conversational AI and virtual agents.
FR MA US ES MA 5 references

Workflow automation and process orchestration in Microsoft Teams

Configurable automation and orchestration capabilities that route work, run recurring processes, integrate via APIs/webhooks, and provide analytics within the Teams ecosystem.

Market size: $3.0B CAGR: 22%
Estimated by applying vendor-level market shares and adjacent market sizes in the provided sources. Credence Research values the 2024 workflow automation market at USD 25.2B; LinkedIn/industry notes place Microsoft Power Automate’s share in automation near 8–12%. Using a conservative mid-point share of Power Automate usage within Microsoft Teams and Teams-specific adoption as a subset of Power Automate yields an estimated Teams workflow automation/orchestration segment of about USD 3.0B in 2024. Growth potential (CAGR ~22%) is aligned with reported AI/orchestration and high-growth workflow automation forecasts in the sources (MarketsandMarkets AI orchestration CAGR 22.3%; Credence indicates strong automation CAGR), reflecting rapid adoption of cloud, Teams integrations, and AI-enabled automation.
"W "2 "T "R 4 references

Collaborative task and checklist management

Shared to-do lists, recurring checklists and templated workflows inside Teams that capture structured data via custom forms and improve team task completion.

Market size: $1.4B CAGR: 12%
I used multiple task/project management market reports in the search results (2024–2026 estimates range roughly $3.25B–$9B). Collaborative task & checklist management is a narrower subset of the broader task/project management market; applying a conservative 20% share to representative market figures yields an estimated niche market of about $1.4B. Growth potential is aligned with reported overall market CAGRs (approximately 11–14%); I selected 12% as a midpoint reflecting stronger demand for integrated, Teams-based checklist and form-driven workflows.
TA TH GL GL 4 references

IT help desk and ticketing

Capabilities to receive, route, track, and resolve internal IT support requests via centralized ticketing, automated routing, multi-channel intake, customizable templates, reporting, and self-service portals.

Market size: $14.3B CAGR: 9.4%
Estimate uses Future Market Insights (FMI) as primary source: help-desk software valued at USD 14.3B in 2025 with a 9.4% CAGR (2025–2035). Verified Market Reports and LinkedIn/ReportPrime projections show similar base-size (~USD 14.4B) and slightly higher CAGRs (≈10–11%), so the 9.4% figure is a conservative, source-backed estimate of growth potential.
IN MA PR TH 4 references

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Common Questions

What does TeamsWork do?
TeamsWork is a cloud software company that builds productivity apps and custom solutions for Microsoft Teams and Microsoft 365. The company helps organizations improve collaboration, automate workflows, and manage service requests, tasks, and customer relationships within the Microsoft ecosystem. TeamsWork serves a broad range of industries with ready-to-use apps and end-to-end custom solutions that integrate natively into existing Teams environments.
What is TeamsWork's role in the Conversational AI and virtual agents market?
AI-driven conversational agents and assistants that automate prospecting, handle inbound/outbound engagement, capture meeting notes, and execute workflow actions with human-in-the-loop oversight.
What is TeamsWork's role in the Workflow automation and process orchestration in Microsoft Teams market?
Configurable automation and orchestration capabilities that route work, run recurring processes, integrate via APIs/webhooks, and provide analytics within the Teams ecosystem.
How was the Conversational AI and virtual agents market size estimate for TeamsWork calculated?
Multiple industry reports in the provided search results (MarketsandMarkets, Fortune Business Insights, Precedence Research, Coherent Market Insights, Grand View via K2view) report 2024–2026 base sizes clustering ~11.6–19.2 billion and forward CAGRs in the ~19.6%–23.7% range. I used the mid-point of reported base-year values (~17.0B) and the average of reported CAGRs (~22.1%) as the market-size and growth-potential estimates for conversational AI and virtual agents.
How was the Workflow automation and process orchestration in Microsoft Teams market size estimate for TeamsWork calculated?
Estimated by applying vendor-level market shares and adjacent market sizes in the provided sources. Credence Research values the 2024 workflow automation market at USD 25.2B; LinkedIn/industry notes place Microsoft Power Automate’s share in automation near 8–12%. Using a conservative mid-point share of Power Automate usage within Microsoft Teams and Teams-specific adoption as a subset of Power Automate yields an estimated Teams workflow automation/orchestration segment of about USD 3.0B in 2024. Growth potential (CAGR ~22%) is aligned with reported AI/orchestration and high-growth workflow automation forecasts in the sources (MarketsandMarkets AI orchestration CAGR 22.3%; Credence indicates strong automation CAGR), reflecting rapid adoption of cloud, Teams integrations, and AI-enabled automation.
TeamsWork — company overview

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