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www.servicepower.com
ServicePower is a global leader in field service management software, delivering exceptional customer experiences and operational efficiencies.
ServicePower is a global leader in field service management software, focused on delivering exceptional customer experiences while driving meaningful operational efficiencies for organizations that manage field-based work. With more than 30 years in the industry, ServicePower helps enterprises plan, dispatch, and monitor field teams, providing visibility, compliance, and collaboration across mobile workers, suppliers, and customers. Trusted by organizations around the world, including GE Appliances, ServicePower enables consistent job execution, faster responses, and smarter scheduling without sacrificing quality. The company emphasizes a customer-centric approach, ensuring technicians have the right information, parts, and guidance to complete tasks right the first time. Its capabilities span scheduling optimization, contractor compliance, workforce management, data analytics, and integrations that connect field operations with back-office systems. ServicePower serves industries ranging from manufacturing and retail to home services and utilities, helping customers reduce truck rolls, improve first-time fix rates, and streamline experiences across the service journey. The mission is to empower teams to deliver reliable field service at scale, through intuitive software, strong partnerships, and a culture of innovation and service excellence.
Mission statement
To empower organizations to optimize field service operations by delivering reliable, data-driven solutions that improve service quality, speed, and transparency for both customers and teams.
Products & Services
Employed Workforce Solution
Optimize field operations and enhance service delivery with a robust employed workforce management solution.
www.servicepower.com/solutions/employed-workforce- ✓ Total Job Visibility — Enhances Transparency
- ✓ Improved Scheduling — Maximizes Resource Utilization
- ✓ Customer Self-Service — Reduces Call Center Volume
- ✓ Seamless Integration — Streamlines Data Flow
Contracted Workforce Solution
Streamline operations by managing contracted workforce seamlessly and improve service quality.
www.servicepower.com/solutions/contracted-workforce- ✓ Automated Contractor Dispatch — Automate Contractor Assignment
- ✓ Compliance Risk Mitigation — Ensure Contractor Compliance
- ✓ Quality Control — Deliver Quality Service
- ✓ Flexible Staffing — Scale Workforce Flexibly
- ✓ Real-Time Updates — Gain Job Visibility
- ✓ Intuitive Software Integration — Integrate Effortlessly
Blended Workforce Solution
Optimize staffing and enhance service quality with a blended workforce solution.
www.servicepower.com/solutions/blended-workforce- ✓ Total Job Visibility — Streamline Operations
- ✓ Flexible Staffing — Manage Seasonal Demand Efficiently
- ✓ Quality Control — Ensure High Service Standards
PlusOne Solutions Solution
Enhances contractor compliance for safer and more efficient workforce management.
www.servicepower.com/solutions/capability/plusone-solutions-contractor-compliance- ✓ Compliance Tracking — Ensures All Regulations Met
- ✓ Contractor Onboarding — Simplifies Contractor Engagement
- ✓ Risk Mitigation — Reduces Operational Risks
- ✓ Visibility and Control — Improves Decision-Making
Vision AI Platform
Enhance operational efficiency with AI-powered image analysis for field service management.
www.servicepower.com/solutions/capability/vision-ai- ✓ Image Transformation — Transform Images Into Insights
- ✓ Dispatch — Automate Contractor Dispatch
- ✓ Scheduling Optimization — Optimize Field Schedules
- ✓ Analytics — Boost Operational Efficiency
- ✓ Mobile Access — Empower Field Workers
- ✓ Contractor Compliance — Ensure Compliance Effortlessly
Managed Services Service
Streamline field service operations and enhance customer experiences with comprehensive management solutions.
www.servicepower.com/managed-services- ✓ AI-Powered Scheduling — Automate Schedule Optimization
- ✓ Workforce Management — Optimize Workforce Utilization
- ✓ Customer Care Management — Deliver Exceptional Customer Support
- ✓ Data Analytics and Reporting — Drive Data-Informed Decisions
PlusOne Solutions APIs Platform
Streamline field service operations with seamless API integration.
www.servicepower.com/plusone-solutions-api- ✓ Seamless Job Visibility — Gain Total Job Visibility
- ✓ Multi-layered Compliance Data Integration — Integrate Compliance Data
- ✓ Real-Time Updates — Receive Instant Updates
- ✓ Automated Dispatching — Utilize Automated Dispatching
- ✓ User-Friendly Management Interface — Manage Integrations Easily
ServicePower HUB Platform
Streamline warranty and COD job management with a unified back-office platform.
www.servicepower.com/servicepower-hub- ✓ Centralized Job Management — Centralize Job Management
- ✓ Real-Time Job Tracking — Track Jobs Live
- ✓ Free Platform Access — Access For Free
- ✓ Comprehensive Back-Office Functionality — Utilize Comprehensive Tools
- ✓ Enhanced Reporting Capabilities — Generate Insightful Reports
ServicePower Premier Network Platform
Connects Skilled Contractors With Industry-Leading Clients for Enhanced Service Delivery.
www.servicepower.com/sppn- ✓ Network of Vetted Contractors — Ensures High-Quality Service Delivery
- ✓ Collaboration with Clients — Facilitates Direct Client Interaction
- ✓ Cost-Free Membership — No Cost to Join
Market Segments
Field service management
Core capabilities to plan, dispatch, monitor, and manage end-to-end field operations including job visibility, back-office integration, and customer self-service.
Contractor management and compliance
Capabilities to onboard, vet, manage, and ensure regulatory compliance for contracted and third‑party field workers, including credential tracking and network vetting.
Scheduling and dispatch optimization
Automated and AI-driven scheduling, routing, and dispatch to improve first‑time fix, reduce travel time, and increase resource utilization.
Visual inspection and image analytics
Image‑based capture and analysis to generate diagnostics, compliance evidence, and actionable work outcomes for field technicians.
Field service analytics and reporting
Operational and performance analytics to monitor KPIs, drive continuous improvement, and support decision making across field operations.
Warranty and claims management
Back‑office capabilities for processing warranty and cash‑on‑delivery jobs, consolidating claims, and managing related operational workflows.
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Common Questions
- What does ServicePower do?
- ServicePower is a global leader in field service management software, focused on delivering exceptional customer experiences while driving meaningful operational efficiencies for organizations that manage field-based work. With more than 30 years in the industry, ServicePower helps enterprises plan, dispatch, and monitor field teams, providing visibility, compliance, and collaboration across mobile workers, suppliers, and customers. Trusted by organizations around the world, including GE Appliances, ServicePower enables consistent job execution, faster responses, and smarter scheduling without sacrificing quality. The company emphasizes a customer-centric approach, ensuring technicians have the right information, parts, and guidance to complete tasks right the first time. Its capabilities span scheduling optimization, contractor compliance, workforce management, data analytics, and integrations that connect field operations with back-office systems. ServicePower serves industries ranging from manufacturing and retail to home services and utilities, helping customers reduce truck rolls, improve first-time fix rates, and streamline experiences across the service journey. The mission is to empower teams to deliver reliable field service at scale, through intuitive software, strong partnerships, and a culture of innovation and service excellence.
- What is ServicePower's role in the Field service management market?
- Core capabilities to plan, dispatch, monitor, and manage end-to-end field operations including job visibility, back-office integration, and customer self-service.
- What is ServicePower's role in the Contractor management and compliance market?
- Capabilities to onboard, vet, manage, and ensure regulatory compliance for contracted and third‑party field workers, including credential tracking and network vetting.
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