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www.rivo.io

Las Vegas, Nevada, USA

Rivo is a loyalty and referrals platform for Shopify.

Rivo is a loyalty and referrals platform for Shopify created to drive revenue and retention. Our platform is used by brands like HexClad, Ridge, True Classic, Kitsch, Laura Geller, ALOHA, Pier 1, Caraway, Heights, nuuds, Princess Polly and over 7,000 more. Our team brings experience from Shopify, Airbrake, InVision, Github, Retention.com, Yotpo, Sendlane and Shogun. Bootstrapped and built to scale.

Mission statement

To drive revenue and retention for brands through loyalty, referrals and related customer-relationship tools on Shopify.

Products & Services

Rivo Platform Platform

Rivo Platform empowers brands with customizable solutions for loyalty and retention.

www.rivo.io/developers
  • API Reference — Access API Documentation
  • Developer Toolkit — Utilize Developer Toolkit
  • Analytics & Reporting — Track Performance Metrics
  • Points & Cashback — Reward Customers Generously
  • Integrations (50+) — Connect with 50+ Tools
  • Open Platform — Leverage Open Platform
  • VIP Tiers — Differentiate Customer Rewards
  • Account Personalization — Enhances User Experience
  • Loyalty Insights — Access Loyalty Analytics
  • Referral Programs — Generate New Customer Leads
  • Mobile-First UX — Ensures Seamless Access
  • Passwordless Login — Simplifies User Access
  • Membership Management — Streamline Membership Processes

Market Segments

Billion USD 0 2 4 6 8 10 Customer loyalt… Referral marketing Membership and … E-commerce plat… Market Size (Billion USD)
0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% 15% 16% 17% CAGR Growth Potential

Customer loyalty and retention

Programs and storefronts that create customer loyalty through points, catalogs, gifting, and redemption experiences to drive repeat behavior and lifetime value.

Market size: $10.0B CAGR: 10%
Estimate reflects the global market for customer loyalty and retention programs (software platforms, program management, reward fulfillment and storefront/redemption experiences). No explicit size/CAGR data appeared in the provided search results, but those results emphasize rising acquisition costs, increased investment in personalization and loyalty technology, and broad vendor activity (platforms, loyalty specialists, CX vendors), supporting a multi‑billion dollar market and continued double‑digit growth as brands prioritize retention and digital redemption experiences. The estimate combines typical SaaS loyalty/loyalty‑management market sizing and adjacent CX/rewards fulfillment spend to arrive at a ~$10B current market and ~10% CAGR outlook.

Referral marketing

Features to design, incentivize and track referral and advocate programs that drive new customer acquisition through existing customers.

Market size: $506M CAGR: 13.3%
Estimate targets the referral marketing software market (software features for designing, incentivizing, tracking referrals). FutureMarketInsights reports a 2025 market value of USD 506.1M and a 2025–2035 CAGR of 13.3%, which I use as the primary basis. Fortunebusinessinsights (2019 base to 2027) and other industry summaries (varying short-term CAGRs from ~7.8% to ~19.5%) confirm strong double-digit growth; I select the FMI 13.3% CAGR as a conservative, medium-term growth expectation consistent with multiple forecasts.

Membership and recurring revenue management

Features to create tiered memberships, manage auto-renewals and billing, link memberships to services and benefits, and report on membership performance to drive predictable revenue.

Market size: $7.8B CAGR: 14%
Multiple industry reports in the provided search results report a base market size in the high single-digit billions (around $5.9–$7.8B) for subscription/recurring-billing and revenue management and forecast double-digit growth (CAGR ~13–15%). I used the consistent $7.8B base reported by two sources (2024/2025) and the mid-point of reported CAGRs (13.4%–14.8%) to estimate a ~14.0% CAGR for membership and recurring revenue management as a segment of the broader subscription revenue management market.
MA GL BA 3 references

E-commerce platform integrations

Prebuilt connectors and open APIs for Shopify, WooCommerce, Magento, and POS/ERP systems to synchronize orders, customers, and promotions.

Market size: $2.0B CAGR: 10%
Estimate derived from adjacent e‑commerce platform/software market sizes (USD ~8.7–13.2B mid‑2020s) and observed growth rates (10–16%). Integration/connectors are a subset of that market (standalone integrator vendors, middleware, and managed integration services). Assuming integrations represent roughly 15–20% of the broader e‑commerce software/platform spend yields an estimated market of about USD 1.7–2.5B; I select USD 2.0B as a mid‑point. Growth potential is blended: dedicated e‑commerce data/integration tools report lower CAGR (~6.4%) while platforms/software grow at ~10–16%; a conservative blended CAGR of ~10% reflects sustained demand for connectors/APIs but somewhat lower velocity than core platform revenues.

Related Organizations

Common Questions

What does Rivo Commerce, Inc. do?
Rivo is a loyalty and referrals platform for Shopify created to drive revenue and retention. Our platform is used by brands like HexClad, Ridge, True Classic, Kitsch, Laura Geller, ALOHA, Pier 1, Caraway, Heights, nuuds, Princess Polly and over 7,000 more. Our team brings experience from Shopify, Airbrake, InVision, Github, Retention.com, Yotpo, Sendlane and Shogun. Bootstrapped and built to scale.
What is Rivo Commerce, Inc.'s role in the Customer loyalty and retention market?
Programs and storefronts that create customer loyalty through points, catalogs, gifting, and redemption experiences to drive repeat behavior and lifetime value.
What is Rivo Commerce, Inc.'s role in the Referral marketing market?
Features to design, incentivize and track referral and advocate programs that drive new customer acquisition through existing customers.
How was the Customer loyalty and retention market size estimate for Rivo Commerce, Inc. calculated?
Estimate reflects the global market for customer loyalty and retention programs (software platforms, program management, reward fulfillment and storefront/redemption experiences). No explicit size/CAGR data appeared in the provided search results, but those results emphasize rising acquisition costs, increased investment in personalization and loyalty technology, and broad vendor activity (platforms, loyalty specialists, CX vendors), supporting a multi‑billion dollar market and continued double‑digit growth as brands prioritize retention and digital redemption experiences. The estimate combines typical SaaS loyalty/loyalty‑management market sizing and adjacent CX/rewards fulfillment spend to arrive at a ~$10B current market and ~10% CAGR outlook.
How was the Referral marketing market size estimate for Rivo Commerce, Inc. calculated?
Estimate targets the referral marketing software market (software features for designing, incentivizing, tracking referrals). FutureMarketInsights reports a 2025 market value of USD 506.1M and a 2025–2035 CAGR of 13.3%, which I use as the primary basis. Fortunebusinessinsights (2019 base to 2027) and other industry summaries (varying short-term CAGRs from ~7.8% to ~19.5%) confirm strong double-digit growth; I select the FMI 13.3% CAGR as a conservative, medium-term growth expectation consistent with multiple forecasts.
Rivo Commerce, Inc. — company overview