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www.ringly.io

Rotterdam, Netherlands

Rotterdam-based AI-powered phone support for Shopify brands enabling automated handling of routine calls and escalation of complex issues.

Ringly.io is a Rotterdam-based B2B software company delivering an AI-powered phone support platform for e-commerce brands, especially Shopify merchants. The platform automates routine inbound calls by looking up orders, processing returns, answering catalog questions, and routing more complex issues to human agents. It integrates with Shopify and a wide ecosystem of tools to support order management, knowledge bases, and multi-channel workflows. Ringly serves a global base of Shopify brands and agencies and offers a transparent 14-day free trial with usage-based pricing that scales with volume. The company emphasizes performance guarantees and a partner network to help merchants scale support while preserving agent bandwidth for high-value work. Headquarters are in Rotterdam, Netherlands.

Mission statement

To empower Shopify brands with AI-powered phone support that handles routine inquiries, improves resolution rates, reduces costs, and frees human agents to focus on high-value work.

Products & Services

Seth AI phone receptionist Service

Seth AI phone receptionist automates support calls for Shopify brands, providing 24/7 service and real-time assistance.

www.ringly.io/seth
  • ✓ 24/7 availability — Ensures Continuous Support
  • ✓ Performance guarantee — Offers Risk-Free Experience
  • ✓ Caller context loading — Personalizes Customer Interactions
  • ✓ Live actions during calls — Delivers Immediate Resolution
  • ✓ Shopify order status and tracking — Enhances Transparency
  • ✓ Escalation to human agents — Facilitates Smooth Transfers
  • ✓ Product catalog access — Provides Informed Customer Guidance
  • ✓ Helpdesk integration and transcripts — Streamlines Support Processes

Market Segments

Billion USD 0 3 6 9 12 15 18 Conversational … E-commerce cust… Post-purchase e… CRM integration… Market Size (Billion USD)
0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% 22% 24% CAGR Growth Potential

Conversational AI and voice agents

AI-driven voice agents and bots that handle inbound calls, perform lead qualification, collect data, schedule appointments, and simulate practice conversations.

Market size: $17.1B CAGR: 20%
Estimate uses published market reports for conversational AI (MarketsandMarkets; Fortune Business Insights) which place global market size in mid‑teens USD billions (2025) and project ~20%+ CAGR. LinkedIn industry commentary cites the narrower AI voice‑agent submarket at $9–10B growing ~20–25% YoY; voice agents are a material subset of conversational AI, so a ~20% CAGR and ~USD 17.05B market size are reasonable consolidated estimates for the combined segment (conversational AI including voice agents).
MA GL TH 3 references

E-commerce customer service automation

Automated handling of routine e-commerce inquiries, real-time order status checks, ticketing, and human-in-the-loop escalation tailored to online retailers.

Market size: $2.8B CAGR: 20%
Used reported totals for (a) AI-for-customer-service (global ~USD 12B–12.6B in 2024, high CAGR ~25%) and (b) AI-enabled e‑commerce solutions (USD 7.82B in 2025, CAGR ~13.5%). E‑commerce customer‑service automation is a subset of both datasets; allocating roughly 20–25% of the AI customer‑service market (and ~30–35% of e‑commerce AI solutions) yields an estimated market size ≈ USD 2.8B today. Growth potential (CAGR ~20%) is placed between the higher AI customer‑service forecasts (~25%) and the broader e‑commerce AI forecast (~13.5%), reflecting faster adoption of automated customer support in online retail.
AI AI GL 3 references

Post-purchase experience and order tracking

Real-time shipment tracking, order status notifications and returns processing to reduce support load and improve post-purchase customer experience.

Market size: $3.2B CAGR: 13.5%
Two industry reports in the search results converge on a current market size of about USD 3.2 billion for post-purchase experience platforms/order-tracking. Reported CAGRs range from ~12.8% to 15.8% across different forecast windows; a midpoint (~13.5%) is used as a representative growth potential given consistent drivers cited (e‑commerce expansion, omnichannel fulfillment complexity, returns automation).
GL GL 2 references

CRM integration and activity capture

Capabilities to sync contacts, log calls and messages, push transcripts and activities into CRM systems and trigger workflows to maintain customer records and accelerate follow‑up.

Market size: $16.0B CAGR: 4.6%
Primary estimate uses the CRM Integration Service market sizing from WiseGuyReports (USD 16B in 2025) as the best direct match for "CRM integration and activity capture." The 4.6% CAGR is taken from the same WiseGuy forecast for integration services. Broader CRM market figures (LinkPoint360/Kixie) and adjacent subsegment forecasts (lead management, small-business CRM) were used to contextualize demand and higher-growth pockets for activity-capture features, but the integration-services report is the primary source for size and growth.
TH TH TH TH 4 references

Related Organizations

Organizations in the same market segments as Ringly.io VOF.

Bynevo Labs

Sovereign AI-powered customer service for e-commerce brands.
Commplify

Enterprise AI platform for omnichannel CX that orchestrates automation and human support to improve resolution speed and customer satisfaction.
Quo

Unified, AI-enabled business phone and messaging platform for growing companies.
Swift B.V.

AI-powered ecommerce customer support automation across multiple channels.
Trellus Corporation

AI-powered real-time sales coaching and automation for outbound teams.

Common Questions

What does Ringly.io VOF do?
Ringly.io is a Rotterdam-based B2B software company delivering an AI-powered phone support platform for e-commerce brands, especially Shopify merchants. The platform automates routine inbound calls by looking up orders, processing returns, answering catalog questions, and routing more complex issues to human agents. It integrates with Shopify and a wide ecosystem of tools to support order management, knowledge bases, and multi-channel workflows. Ringly serves a global base of Shopify brands and agencies and offers a transparent 14-day free trial with usage-based pricing that scales with volume. The company emphasizes performance guarantees and a partner network to help merchants scale support while preserving agent bandwidth for high-value work. Headquarters are in Rotterdam, Netherlands.
What is Ringly.io VOF's role in the Conversational AI and voice agents market?
AI-driven voice agents and bots that handle inbound calls, perform lead qualification, collect data, schedule appointments, and simulate practice conversations.
What is Ringly.io VOF's role in the E-commerce customer service automation market?
Automated handling of routine e-commerce inquiries, real-time order status checks, ticketing, and human-in-the-loop escalation tailored to online retailers.
How was the Conversational AI and voice agents market size estimate for Ringly.io VOF calculated?
Estimate uses published market reports for conversational AI (MarketsandMarkets; Fortune Business Insights) which place global market size in mid‑teens USD billions (2025) and project ~20%+ CAGR. LinkedIn industry commentary cites the narrower AI voice‑agent submarket at $9–10B growing ~20–25% YoY; voice agents are a material subset of conversational AI, so a ~20% CAGR and ~USD 17.05B market size are reasonable consolidated estimates for the combined segment (conversational AI including voice agents).
How was the E-commerce customer service automation market size estimate for Ringly.io VOF calculated?
Used reported totals for (a) AI-for-customer-service (global ~USD 12B–12.6B in 2024, high CAGR ~25%) and (b) AI-enabled e‑commerce solutions (USD 7.82B in 2025, CAGR ~13.5%). E‑commerce customer‑service automation is a subset of both datasets; allocating roughly 20–25% of the AI customer‑service market (and ~30–35% of e‑commerce AI solutions) yields an estimated market size ≈ USD 2.8B today. Growth potential (CAGR ~20%) is placed between the higher AI customer‑service forecasts (~25%) and the broader e‑commerce AI forecast (~13.5%), reflecting faster adoption of automated customer support in online retail.
Ringly.io VOF — company overview

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