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resy.comNew York, NY, United States
Resy is a dining technology platform that connects restaurants with diners and supports restaurant operations.
Resy is a dining technology platform that powers the restaurant experience by connecting restaurants with a network of engaged diners. It operates a consumer-facing reservation and discovery resource for diners and collaborates with restaurant partners to manage bookings, guest experiences, and hospitality operations. Backed by American Express, Resy helps restaurants grow revenue, streamline operations, and deliver world-class hospitality through technology, data, and service. The platform serves a global audience of diners and restaurants, offering discovery content, events, and reservations, while providing tools to manage reservations, guest communications, and analytics. Since its founding in 2014, Resy has built a partner-focused ecosystem designed to simplify the dining journey from discovery to service and to support hospitality professionals in delivering exceptional guest experiences.
Mission statement
to connect the world’s best restaurants with the world’s best customers.
Products & Services
Resy OS Platform
Streamline Restaurant Operations and Enhance Guest Experiences.
resy.com/resyos- ✓ Diner experience — Enhance Guest Satisfaction
- ✓ Reservation management — Optimize Reservation Processes
- ✓ QR code payments — Facilitate Transactions with QR Codes
- ✓ Event management — Coordinate Dining Events Efficiently
- ✓ Guest insights — Analyze Guest Behavior
- ✓ POS and payments integrations — Integrate POS Systems Seamlessly
- ✓ Mobile wallet support — Pay Using Mobile Wallets
- ✓ CRM and integrations — Integrate Seamlessly With CRMs
- ✓ Marketing and partnerships — Leverage Powerful Marketing Tools
- ✓ Split the check — Easily Share Bill Costs
- ✓ Amex Membership Rewards Pay with Points — Utilize Membership Rewards Points
- ✓ Payment Method on File — Store Payment Information Securely
- ✓ Receipts for non-logged-in users — Get Emailed Receipts
- ✓ Third-party processing — Leverage Third-Party Solutions
Market Segments
Restaurant reservation management
Capabilities that manage table inventory, booking flow, waitlists, and no‑show mitigation to optimize seat utilization and guest throughput.
Guest relationship management
Features to capture guest profiles, preferences, communication history, and CRM integrations to personalize service and drive repeat visits.
Restaurant analytics and guest insights
Analytics and reporting that analyze booking patterns, guest behavior, revenue metrics, and operational KPIs to inform staffing, menu, and marketing decisions.
Event and private dining management
Tools to plan, price, book, and coordinate events and private dining, including group bookings and event-specific workflows.
Payments and POS integration
Integrated payments, POS connectivity, mobile wallet and QR code payment capabilities, and support for stored payment methods to streamline checkout and reconciliation.
Marketing, loyalty and partnerships
Marketing engines, loyalty integrations, and strategic partnerships (for example co‑marketing with card issuers) to extend reach, drive reservations, and increase guest spend.
Related Organizations
Common Questions
- What does Resy Network, Inc. do?
- Resy is a dining technology platform that powers the restaurant experience by connecting restaurants with a network of engaged diners. It operates a consumer-facing reservation and discovery resource for diners and collaborates with restaurant partners to manage bookings, guest experiences, and hospitality operations. Backed by American Express, Resy helps restaurants grow revenue, streamline operations, and deliver world-class hospitality through technology, data, and service. The platform serves a global audience of diners and restaurants, offering discovery content, events, and reservations, while providing tools to manage reservations, guest communications, and analytics. Since its founding in 2014, Resy has built a partner-focused ecosystem designed to simplify the dining journey from discovery to service and to support hospitality professionals in delivering exceptional guest experiences.
- What is Resy Network, Inc.'s role in the Restaurant reservation management market?
- Capabilities that manage table inventory, booking flow, waitlists, and no‑show mitigation to optimize seat utilization and guest throughput.
- What is Resy Network, Inc.'s role in the Guest relationship management market?
- Features to capture guest profiles, preferences, communication history, and CRM integrations to personalize service and drive repeat visits.
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