What does Piano Software Inc. do?

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www.piano.io

Philadelphia, PA, United States

Global, data-driven company helping organizations understand and influence customer engagement.

Piano Software Inc. is a global, data-driven organization that helps companies understand and influence how their customers engage with digital experiences. With a worldwide network and offices across the Americas, Europe, Asia-Pacific, and Japan, Piano focuses on turning customer data into actionable insights and capabilities that support better engagement, personalization, and decision-making. The company is guided by a values framework including collaboration, craft, commitment, citizenship, and courage, and pursues a mission to create an inspiring workplace while delivering positive effects for families, clients, their customers, communities, and the planet. Piano serves a broad range of industries, partnering with clients to drive growth, improve customer experiences, and empower teams to act on data responsibly and effectively.

Mission statement

Our mission is to foster an inspiring workplace where careers thrive and investor value grows, while making a positive impact on families, clients and communities, their customers, and the planet.

Products & Services

Piano Platform Platform

Unified platform for marketing and data management with real-time insights and cross-channel activation.

www.piano.io/product/platform-overview 31 features

✓ Integrated four-product platform — Unified Product Offering
✓ Compliance-focused analytics — Ensures GDPR and HIPAA Compliance
✓ Real-time data capture — Delivers Immediate Insights
✓ Unified customer view — Creates a Holistic Customer Profile
✓ Channel-wide activation — Activate Audiences Across Channels
✓ Composer rules engine — Utilize Composer for Flexibility
✓ Data-to-activation loop — Close Data-to-Action Loop
✓ Real-time CDP/DMP — Manage Data Instantly
✓ Sophisticated segmentation — Create Targeted Segments
✓ Content merchandising — Drives Traffic Effectively
✓ End-to-end activation loop — Streamline Data And Activation
✓ Real-time data flow — Enable Timely Decisions
✓ Data export and integration — Facilitates Easy Data Integration
✓ VX subscription commerce — Manage Subscription Commerce Seamlessly
✓ Powerful personalization — Drive Highly Personalized User Experiences
✓ Segment export — Seamless Integration
✓ Social media campaign management — Optimizes Campaigns
✓ AI-optimized distribution — Enhances Content Reach
✓ Subscription management — Streamlines Subscription Processes
✓ Print subscriptions — Ensure Seamless Operations
✓ Cross-channel engagement — Drive Consistent Experiences
✓ AI-driven Content Profiles — Enhance User Segmentation
✓ Unlimited events and properties — Captures Diverse Customer Interactions
✓ Integrated A/B testing — Optimize Strategies with A/B Testing
✓ Integration Designer — Customize Data Outputs
✓ Newsletters and push notifications — Increases Return Visits
✓ AI-driven Insights — Leverages AI for Smarter Analytics
✓ Lookalike modeling — Discover New Audiences
✓ Automated workflows — Saves Time And Resources
✓ Customer management — Boost Retention
✓ Cross-channel monetization — Increases Revenue Streams

Piano for Financial Services Solution

Enhance customer loyalty and lifetime value with personalized financial services solutions.

www.piano.io/industry/financial-services 6 features

✓ Cross-channel optimization — Maximize Customer Engagement
✓ Real-time insights and personalization — Deliver Tailored Experiences
✓ Customer acquisition and onboarding — Streamline Customer Onboarding
✓ Offline-online data unification — Integrate Customer Data
✓ Regulatory compliance — Ensure Regulatory Adherence
✓ Customer Lifetime Value Enhancement — Increase Customer Value

Piano for Transportation Solution

Enhance passenger engagement and revenue through targeted offers and intelligent analytics.

www.piano.io/industry/transportation 7 features

✓ AI-Based Scoring for Offers — Leverage AI Scoring
✓ A/B Testing — Run A/B Tests
✓ Dashboarding and Benchmarking — Access Real-Time Insights
✓ Cross-Channel Orchestration — Synchronize Offers
✓ Powerful Segmentation — Utilize Advanced Segmentation
✓ Optimal Pricing — Adjust Pricing Dynamically
✓ Benchmarking — Benchmark Performance

Common Questions

What does Piano Software Inc. do?: Piano Software Inc. is a global, data-driven organization that helps companies understand and influence how their customers engage with digital experiences. With a worldwide network and offices across the Americas, Europe, Asia-Pacific, and Japan, Piano focuses on turning customer data into actionable insights and capabilities that support better engagement, personalization, and decision-making. The company is guided by a values framework including collaboration, craft, commitment, citizenship, and courage, and pursues a mission to create an inspiring workplace while delivering positive effects for families, clients, their customers, communities, and the planet. Piano serves a broad range of industries, partnering with clients to drive growth, improve customer experiences, and empower teams to act on data responsibly and effectively.