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www.kore.aiSan Mateo, CA, USA
Kore.ai is an enterprise AI platform enabling organizations to design, deploy, and orchestrate autonomous AI agents at scale.
Kore.ai is an enterprise AI platform company that enables large organizations to design, deploy, and orchestrate autonomous AI agents and workflow automations at scale. The platform supports building production-ready agents and workflows across functions such as customer service, IT, sales, and human resources, with governance and security to accelerate AI adoption while maintaining control and reliability.
Mission statement
The AI-programmable foundation for building, scaling, and optimizing AI agents that work in production.
Products & Services
Agent Platform Artemis Platform
Accelerate AI adoption with an AI-programmable platform for building and managing autonomous agents.
www.kore.ai- ✓ Governance and Security — Ensure Compliance and Security
- ✓ Production-Ready AI Agents — Deploy Reliable AI Agents
- ✓ AI Agent Builder — Build Customized Agents
- ✓ Real-Time Data Retrieval — Achieve Real-Time Insights
- ✓ Automated Workflows — Enhance Workflow Efficiency
- ✓ Admin Controls — Manage Agents Effectively
- ✓ Tailored Enterprise Applications — Create Custom Applications
- ✓ Custom Integration Support — Integrate with Existing Systems
- ✓ Marketplace and Accelerators — Access Pre-Built Solutions
AI for Retail Product
Enhance retail operations and customer experience with AI-driven solutions.
www.kore.ai/ai-for-service/ai-for-retail- ✓ Always-on Digital Associates — Facilitates Continuous Customer Support
- ✓ Contextual, Human-like Responses — Enhances User Engagement
- ✓ Empower Contact Center Agents — Increases Agent Efficiency
- ✓ Retail Use-case Coverage — Ensures Seamless Integration
- ✓ Proactive Customer Engagement — Drives Sales Growth
AI for Banking Product
Enhancing customer engagement through AI-driven banking solutions that improve efficiency and service delivery.
www.kore.ai/ai-for-service/ai-for-banking- ✓ Real-time Account Data Access — Enable Fast, Accurate Access
- ✓ Secure Payments and Transfers — Ensure Secure Transactions
- ✓ Self-service and Agent Coordination — Enhance Support Efficiency
- ✓ Dispute Management Automation — Streamline Dispute Resolution
- ✓ Proactive Notifications and Cross-sell — Increase Engagement
AI for IT Product
Enhances IT operations by providing efficient, 24/7 AI-powered support.
www.kore.ai/ai-for-work/ai-for-it- ✓ 24/7 IT Support — Provides Continuous Support
- ✓ End-to-End Incident Resolution — Automates Full Resolution Process
- ✓ Lower IT Costs — Drives Cost Efficiency
- ✓ Multi-Channel Support — Ensures Accessibility Across Platforms
- ✓ Knowledge Base Integration — Enhances Support with Smart Suggestions
- ✓ Real-Time Analytics — Empowers Data-Driven Decisions
AI for Recruiting Product
Enhance hiring efficiency with AI-driven candidate engagement and streamlined workflows.
www.kore.ai/ai-for-work/ai-for-recruiting- ✓ Candidate Screening — Automate Screening
- ✓ Interview Transcription and Feedback — Streamline Evaluation
- ✓ Job Description Management — Simplify Positioning
- ✓ Interview Scheduling Automation — Optimize Interview Times
- ✓ Voice-Driven Talent Screening — Enhance Screening
- ✓ Real-Time Feedback Capture — Capture Insights
AI for HR Product
Enhance HR efficiency and employee satisfaction with AI-powered automation.
www.kore.ai/ai-for-work/ai-for-hr- ✓ HR Workflow Automation — Increases HR Efficiency
- ✓ Candidate Experience Automation — Reduces Manual Interaction
- ✓ Interview Scheduling — Streamlines Booking Process
- ✓ Employee Self-Service — Empowers Employees
- ✓ Real-time Feedback Collection — Optimizes Recruitment Process
Market Segments
Conversational AI platform
Platform capabilities to build, deploy and manage omnichannel conversational experiences with low-code/no-code orchestration, integrations, analytics and rich messaging.
Contact center AI and customer service automation
Capabilities for omnichannel virtual assistants, AI voice bots, self-service automation, and customer insights to scale customer service and contact center operations.
Banking virtual assistants
Domain-focused virtual assistants for banking and financial services that provide 24/7 support, multilingual interaction and integration with banking workflows.
IT service management automation
Automation of IT service desk workflows including self-service, proactive detection, automated ticket resolution, and agent assist to reduce ticket volume and improve employee experience.
HR and talent acquisition automation
Automation of HR and recruiting workflows including candidate screening, interview scheduling and transcription, onboarding, employee self-service, and real-time feedback capture.
Related Organizations
Aisera delivers an enterprise AI agent platform that automates IT, HR, customer service, and operations through agentic AI and a broad ecosystem of integrations.
Enterprise-wide AI platform that helps employees get work done faster by providing intelligent cross-system assistance.
Rasa provides enterprise-grade, privacy-conscious conversational AI to automate and scale customer experiences.
Talkk.ai is an enterprise AI platform unifying agentic and conversational AI to transform how enterprises work, serve, and scale.
Twixor provides AI-powered, multi-channel conversational automation platforms that help enterprises automate customer engagement with no-code journey building.
Common Questions
- What does Kore.ai Inc. do?
- Kore.ai is an enterprise AI platform company that enables large organizations to design, deploy, and orchestrate autonomous AI agents and workflow automations at scale. The platform supports building production-ready agents and workflows across functions such as customer service, IT, sales, and human resources, with governance and security to accelerate AI adoption while maintaining control and reliability.
- What is Kore.ai Inc.'s role in the Conversational AI platform market?
- Platform capabilities to build, deploy and manage omnichannel conversational experiences with low-code/no-code orchestration, integrations, analytics and rich messaging.
- What is Kore.ai Inc.'s role in the Contact center AI and customer service automation market?
- Capabilities for omnichannel virtual assistants, AI voice bots, self-service automation, and customer insights to scale customer service and contact center operations.
- How was the Conversational AI platform market size estimate for Kore.ai Inc. calculated?
- Multiple industry reports in the supplied results place the global conversational AI market around USD 12–18B (2024–2026) with forecast CAGRs between ~19% and 28%. Using these sources and focusing on the enterprise conversational AI platform segment (platform/solutions revenue subset of the broader market), a mid‑point current market estimate of about USD 17B and a conservative growth potential of ~20% CAGR is appropriate — reflecting the consensus range from major market research providers.
- How was the Contact center AI and customer service automation market size estimate for Kore.ai Inc. calculated?
- Primary market reports in the search results consistently place the broader AI for customer service market in the low-to-mid teens (USD 12B range in 2024) with high growth driven by conversational AI, generative AI, and automation. Call-center-specific estimates are smaller (USD ~2.4–2.5B) and show lower CAGRs, but since the segment requested covers the broader contact-center and customer-service automation scope, the MarketsandMarkets 2024 valuation and 25.8% CAGR offer the best-aligned benchmark.
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