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www.itconvergence.com

Global technology services partner enabling cloud adoption and digital transformation for enterprises through managed services, analytics, and integration.

IT Convergence is a global technology services company that enables digital transformation through cloud migration, private hosting, managed services, data analytics, and software-enabled capabilities. Founded in 1998, ITC partners with clients across more than 70 countries to optimize business processes, improve IT governance, and accelerate innovation. The company delivers advisory and implementation services, integration, business intelligence and analytics, artificial intelligence and machine learning, testing, automation, training, and change management. ITC emphasizes a collaborative, customer-centric approach and focuses on delivering measurable value by creating scalable, secure, and resilient technology environments that support enterprise goals today and tomorrow.

Mission statement

Create value by improving business processes through better use of technology.

Products & Services

Oracle Cloud Applications Managed Services Service

Maximize your Oracle investments with comprehensive 24/7 managed services for Cloud Applications.

www.itconvergence.com/oracle-cloud-applications-managed-services
  • End-to-end management — Manage Entire Lifecycle
  • 24/7 support — Ensure 24/7 Availability
  • Operational efficiency — Streamline Operations
  • Real-time dashboards — Access Real-time Insights
  • Migration readiness — Support Future Migrations
  • Multi-cloud readiness — Enable Multi-cloud Integration

Oracle ERP Cloud Implementation and Support for a Leading Biotech Company Service

Comprehensive ERP solution enabling smooth go-live and ongoing support for biotech innovations.

www.itconvergence.com/case-study/oracle-erp-cloud-implementation-and-support-for-a-leading-biotech-company
  • Managed services for Oracle ERP Cloud — Offers Comprehensive Management
  • Hypercare support — Provides Transitional Support
  • Production environment setup — Ensures Accurate Configuration
  • Security and compliance — Enhances Compliance and Security
  • Ongoing enhancements support — Facilitates Continuous Improvement
  • Predictable maintenance — Enhances Cost Predictability

JD Edwards EnterpriseOne Product

Transform business operations with a flexible, cloud-enabled ERP solution.

www.itconvergence.com/jd-edwards-enterpriseone
  • Cloud-enabled platform — Enhance Business Agility
  • Integrated ERP suite — Streamline Operations
  • Global support — Facilitate International Business
  • DataPlexus Insights — Unlock Intelligent Insights
  • Upgrade and development services — Tailor to Business Needs

Oracle EBS Services Service

Enhance Your EBS Investment With Comprehensive Services.

www.itconvergence.com/oracle-ebs-services
  • EBS Migration to OCI — Migrate Workloads Seamlessly
  • EBS Roadmap Assessment — Identify Modernization Opportunities
  • Global ERP Rollouts — Standardize Global Processes
  • Upgrade Services — Achieve Optimal Performance
  • Enterprise Command Centers — Enable Data-Driven Decisions
  • Digital Transformation Planning — Plan For Future Growth

JD Edwards World Product

Optimizes and modernizes your enterprise operations with JD Edwards World for enhanced performance and stability.

www.itconvergence.com/oracle-jd-edwards-world
  • System Modernization Services — Integrates Modern Tools
  • Financial Management — Ensures Data Consistency
  • Inventory and Supply Chain Management — Improves Delivery Times
  • Manufacturing Management — Streamlines Production Processes
  • Order Management — Facilitates Global Commerce

JD Edwards Tools Product

Streamline Operations and Enhance Efficiency with JD Edwards Tools.

www.itconvergence.com/oracle-jd-edwards-tools
  • JD Edwards Orchestrator — Automate Repetitive Tasks
  • JD Edwards UX One — Enhance Data Visualization
  • Customization and Optimization — Develop Custom Workflows

DataPlexus for Oracle JD Edwards Product

Empower intelligent decision-making through AI-driven analytics tailored for JD Edwards.

www.itconvergence.com/dataplexus-insights-for-oracle-jd-edwards
  • AI-Powered Insights — Drive Smarter Decision-Making
  • Unified Semantic Model — Ensure Data Consistency
  • Seamless JD Edwards Integration — Integrate Effortlessly
  • Pre-Built Reports and Dashboards — Accelerate Insight Access
  • Automated Data Ingestion — Simplify Data Management

Private Cloud Platform

Leverage high security and performance to accelerate digital transformation.

www.itconvergence.com/private-cloud
  • 24x7 Monitoring and Security — Ensure Continuous Security
  • Cloud Hosting and Migration — Facilitate Effective Migration
  • DevSecOps Engineering — Implement Secure Development Practices
  • Business Continuity & Disaster Recovery — Guarantee Operational Continuity
  • Application and Workload Managed Services — Enhance Application Performance
  • Security Services — Safeguard Sensitive Data
  • Fixed Monthly Fee — Simplify Budgeting
  • Data and Analytics Services — Optimize Data Management

Public Cloud Platform

Transform and optimize your business with managed public cloud services.

www.itconvergence.com/public-cloud
  • Cloud Workload Migrations — Migrate Workloads Seamlessly
  • Cloud Transformation Advisory — Receive Tailored Strategies
  • Disaster Recovery — Ensure Business Continuity
  • Integrations — Achieve Seamless Integrations
  • Environment Health Checks — Maintain Optimal Performance
  • In-Flight Upgrades — Upgrade Without Downtime

Sales Cloud Product

Drive Predictable Growth With Intelligent Salesforce Sales Cloud Solutions.

www.itconvergence.com/salesforce-sales-cloud
  • Data Migration & CRM Consolidation — Streamline Data Migration
  • Sales Process Automation — Enhance Sales Efficiency
  • Pipeline Visibility & Forecasting — Gain Pipeline Insight
  • Architecture & Configuration — Build Scalable Architecture
  • Integrations & Ecosystem Enablement — Create Connected Ecosystem
  • User Adoption & Enablement — Enhance User Engagement
  • Strategy & Roadmap — Define Clear Objectives

Service Cloud Product

Enhance customer service efficiency and satisfaction with Salesforce Service Cloud solutions.

www.itconvergence.com/salesforce-service-cloud
  • Case Management & Automation — Automate Case Lifecycles
  • Integrations & Connected Service Ecosystem — Achieve 360-Degree Customer View
  • Architecture & Setup — Design A Scalable Architecture
  • Omnichannel Enablement — Enable Omnichannel Support
  • Service Analytics & Performance Insights — Provide Real-Time Insights
  • Knowledge & Self-Service — Build Knowledge Bases
  • Field Service Enablement — Extend Service Capabilities
  • Service Strategy & Roadmap — Define Support Objectives

SentimentAI Product

Unlock valuable insights from customer emotions to drive growth and loyalty.

www.itconvergence.com/sentimentai
  • Generative AI capabilities — Reveals Deeper Emotional Cues
  • Interactive and scheduled modes — Gain Immediate Insights
  • Real-time analysis — React Promptly to Changes
  • Sentiment Trend Analysis — Identify Long-Term Patterns
  • Multilingual support — Break Language Barriers
  • Data visualization — Tailor Insights Effectively
  • Seamless integration — Enhance Operational Workflow

Market Segments

ERP implementation and modernization

Services for assessing, upgrading, global rollouts, and customizing on-premises and cloud ERP platforms to improve governance, scalability, and operational efficiency.

ERP analytics and business intelligence

Capabilities that extract, transform, and present ERP data as governed reports, dashboards, and AI-driven insights for finance, manufacturing, and supply chain decision-making.

Cloud managed hosting and operations

Managed hosting, migration, monitoring, backup, disaster recovery, DevSecOps and platform operations across private, public, and multi‑cloud environments with predictable commercial models.

CRM implementation and support

Design, migrate, configure and operate sales and service cloud platforms, including integrations, process automation, forecasting and user adoption to improve customer-facing operations.

Customer experience analytics and sentiment analysis

Real-time and multilingual analysis of customer feedback and social data, with visualizations and generative AI for trend detection and actionable recommendations.

Common Questions

What does IT Convergence do?
IT Convergence is a global technology services company that enables digital transformation through cloud migration, private hosting, managed services, data analytics, and software-enabled capabilities. Founded in 1998, ITC partners with clients across more than 70 countries to optimize business processes, improve IT governance, and accelerate innovation. The company delivers advisory and implementation services, integration, business intelligence and analytics, artificial intelligence and machine learning, testing, automation, training, and change management. ITC emphasizes a collaborative, customer-centric approach and focuses on delivering measurable value by creating scalable, secure, and resilient technology environments that support enterprise goals today and tomorrow.
What is IT Convergence's role in the ERP implementation and modernization market?
Services for assessing, upgrading, global rollouts, and customizing on-premises and cloud ERP platforms to improve governance, scalability, and operational efficiency.
What is IT Convergence's role in the ERP analytics and business intelligence market?
Capabilities that extract, transform, and present ERP data as governed reports, dashboards, and AI-driven insights for finance, manufacturing, and supply chain decision-making.
IT Convergence — company overview