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www.experiencecommerce.com

Mumbai, Maharashtra, India

Experience Commerce enables brands to grow and enterprises scale through marketing, creative, and global capabilities.

Experience Commerce (EC) is a leading marketing, creative and global capability services partner. It helps brands grow and enterprises scale by delivering impactful customer experiences and world-class capabilities across technology, data, CRM and digital operations. As part of the Cheil network, EC combines content, technology and strategy to drive commerce, with a broad portfolio spanning e-commerce solutions, creative services, media, and enterprise technology.

Mission statement

To help brands grow and enterprises scale through impactful customer experiences and world-class capabilities across technology, data, CRM and digital operations.

Products & Services

Digital Marketing Services Service

Drive measurable growth through integrated digital marketing services tailored for brands.

www.experiencecommerce.com/content-creative-services
  • Content and Creative Integration — Craft Engaging Narratives
  • ROI‑Driven Campaigns — Maximize Return on Investment
  • Cross‑Channel Integration — Ensure Brand Consistency
  • Social Media Marketing — Boost Engagement
  • Integrated Campaign Solutions — Unify Marketing Efforts
  • Data‑Led Strategy — Leverage Insights for Impact
  • Performance Marketing — Drive Efficient Traffic
  • Global Capability Delivery — Scale Marketing Operations

E-commerce & Marketplace Solutions Solution

Enhance online sales with comprehensive e-commerce and marketplace strategies tailored for D2C brands.

www.experiencecommerce.com/ecommerce-marketplace-services
  • Multi-market Enablement — Access Multiple Markets
  • Product Content Optimization — Enhance Product Appeal
  • Targeted Ads and Analytics — Optimize Campaign ROI
  • Marketplace SEO and Ads — Boost Visibility And Sales
  • Storefront Development — Launch Unique Storefronts
  • Robust E-tail Strategies — Expand Market Reach
  • Engaging Performance Creatives — Captivate Your Audience
  • SDV/SBV Video Assets — Increase Engagement With Videos

CYLNDR India Product

CYLNDR India delivers high-quality production services, integrating advanced technology for engaging content creation.

www.cylndr.in
  • 3D Animation and CGI — Delivers Stunning Visuals
  • End-to-End Content Production — Handles All Production Stages
  • In-House Production and Post-Production — Unified Workflow
  • Live Commerce Ready Sets — Facilitates Live Shopping Events
  • In-House Editing — Ensures Swift Completion
  • Creative Strategy and Storytelling — Crafts Engaging Stories

AI Studio Platform

Transform creative experiences with AI-driven content design and production solutions.

www.experiencecommerce.com/ai-solutions
  • Generative AI Integration — Enhance Creative Production
  • AI‑driven Marketing Strategies — Empower Marketing Efforts
  • Transformative AI Solutions — Transform Your Creative Pipeline
  • Bespoke AI Models — Customize AI Solutions
  • AI-powered Design — Create Engaging Visuals
  • Dynamic Content Creation — Engage Audiences Dynamically

Global Capability Center (GCC) Platform

Enables seamless global operations with comprehensive technology and data solutions.

www.experiencecommerce.com/global-capability-center
  • CRM and Digital Operations — Streamline Operations
  • Scalable Delivery — Scale Rapidly
  • Unified Capability Framework — Achieve Cohesion
  • Offshore Technology and Data — Centralize Data Assets
  • Enterprise Security — Protect Business Data
  • Global Support 24x7 — Ensure Continuous Support
  • Cost Efficiency — Optimize Costs

Digital Platforms (ODC) Platform

Empower your brand with scalable offshore platform engineering solutions tailored for global reach.

www.experiencecommerce.com/offshore-developement-center
  • Global Delivery — Facilitate Global Operations
  • Offshore Development Center — Ensure Scalable Solutions
  • Platform Engineering — Build Robust Solutions
  • Enhanced Data Management — Optimize Insights

Samsung Shop App Management Service

Provides comprehensive operational support for Samsung's eCommerce platform with 24/7 service across multiple regions.

www.experiencecommerce.com/showcase/samsung-shop-app
  • 24x7 Operations Across 30+ Countries — Ensures Continuous Global Support
  • Content Publishing and QA — Guarantees Quality Content Delivery
  • Real-time Campaign Support — Enhances Campaign Effectiveness
  • Country-specific Customization — Tailors User Experience to Local Markets
  • Secure Content Workflow — Ensures Data Security and Compliance

Lenovo Brand Store & A+ Content Service

Creates compelling brand experiences that enhance visibility and drive conversions for Lenovo on digital platforms.

www.experiencecommerce.com/showcase/lenovo-amazon-brand
  • A+ Content Development — Enhances Product Understanding
  • Amazon Brand Store Creation — Showcases Lenovo Products Effectively
  • Conversion‑Focused Visuals — Captivates Target Audience
  • Cross‑Market Adaptations — Meets Diverse Consumer Needs
  • Global Storytelling — Boosts Brand Recognition

Lenovo PHAB Brand Communications and ThinkClinic Campaigns Service

Innovative brand campaigns enhancing Lenovo's market presence through strategic storytelling and influencer engagement.

www.experiencecommerce.com/showcase/lenovo-phab
  • Brand Communications and Integrated Campaigns — Drives Brand Awareness and Engagement
  • Influencer-led Launches — Enhances Credibility through Influencers
  • Global Market Engagement — Expands Global Reach
  • ThinkClinic Visual Identity — Establishes a Unique Brand Presence
  • Storytelling Around Services — Creates Emotional Connections

Market Segments

Billion USD 0 50 100 150 200 Content product… Generative AI f… Ecommerce growt… Performance mar… Managed digital… Market Size (Billion USD)
0% 3% 6% 9% 12% 15% 18% 21% 24% 27% 30% 33% CAGR Growth Potential

Content production and creative services

Services and production workflows that create creator-led, social-first creative assets and scale content across channels for brand storytelling and conversion.

Market size: $40.0B CAGR: 8%
Search results show wide variation depending on definitions: narrow digital content-creation estimates (~USD 32.5B) and mid-sized creative-services reports (USD 15–45B) versus broader production/service aggregates (hundreds of billions). For a focused segment — creator-led, social-first content production and workflows — I selected a conservative mid-point market size of ~USD 40 billion (current global) and an expected CAGR of ~8% driven by multiple forecasts for adjacent markets (digital content creation, creative services, and digital marketing), balancing higher-growth tool/AI subsegments and larger, broader production estimates.

Generative AI for creative content

Generative AI models and integrated workflows that create, iterate, and enhance visual assets across authoring applications to accelerate ideation and production.

Market size: $24.1B CAGR: 28%
Primary size estimate uses Precedence Research's explicit 2026 figure (USD 24.08B). Growth potential reflects multiple industry forecasts: The Business Research Company projects a 28% CAGR to 2030 and other sources report higher short-term CAGRs (≈31%) while Precedence gives a longer-term 21.9% CAGR. I selected a 28% CAGR as a representative growth-potential estimate in line with major market reports.
FR GE GE 3 references

Ecommerce growth and marketplace marketing

Services to drive traffic and sales for online stores and marketplace listings, including marketplace SEO, storefront development, and marketplace advertising.

Market size: $200.0B CAGR: 15%
Estimate derived from cited e‑commerce market and ecommerce platform growth figures. Global e‑commerce GMV (multi‑trillion USD) and a smaller ecommerce platform market (~USD 11.6B) imply that marketplace marketing, advertising, SEO, and storefront services form a modest percentage of total GMV but a large services TAM (platform fees, marketplace ad spend, agencies). Applying a conservative share of overall e‑commerce transaction value and aligning growth with observed e‑commerce/platform CAGRs yields an estimated ~USD 200 billion market and ~15% CAGR.
GL GL GL 3 references

Performance marketing

Acquisition and retention advertising focused on measurable conversion and revenue growth across channels using audiences, dynamic retargeting, and cross-channel campaign automation.

Market size: $40.2B CAGR: 5.8%
Estimate combines explicit figures in search results: performance marketing services (~USD 25.0B in 2024) plus performance marketing software (~USD 15.2B in 2023) to approximate a combined market (~USD 40.2B). Growth potential computed as a weighted average of the reported CAGRs for services (4.37%) and software (8.23%), producing ~5.8% CAGR. Broader digital marketing market projections (USD 750B in 2026; CAGR ~8%) indicate a larger addressable market and upside potential for performance-focused offerings.
TH PE DI 3 references

Managed digital operations and platform engineering

Offshore-managed platform engineering, CRM and digital operations, and 24/7 app/content operations delivered by global capability centers for scalability, security and cost efficiency.

Market size: $8.0B CAGR: 20%
Estimate anchored to recent market reports for platform engineering and platform-engineering services (reports show mid-single-digit-to-low double-digit billions today with high mid-20% service CAGRs). IDC/DevOps tooling and broader digital-platforms data provide upper- and lower-bound context. Blended estimate: managed offshore digital-ops + platform engineering sits near the platform engineering market (~$5–9B) today; growth potential conservatively weighted between DevOps tools (~18% YoY) and platform-services forecasts (~23% CAGR), giving ~20% CAGR.

Related Organizations

Common Questions

What does Experience Commerce do?
Experience Commerce (EC) is a leading marketing, creative and global capability services partner. It helps brands grow and enterprises scale by delivering impactful customer experiences and world-class capabilities across technology, data, CRM and digital operations. As part of the Cheil network, EC combines content, technology and strategy to drive commerce, with a broad portfolio spanning e-commerce solutions, creative services, media, and enterprise technology.
What is Experience Commerce's role in the Content production and creative services market?
Services and production workflows that create creator-led, social-first creative assets and scale content across channels for brand storytelling and conversion.
What is Experience Commerce's role in the Generative AI for creative content market?
Generative AI models and integrated workflows that create, iterate, and enhance visual assets across authoring applications to accelerate ideation and production.
How was the Content production and creative services market size estimate for Experience Commerce calculated?
Search results show wide variation depending on definitions: narrow digital content-creation estimates (~USD 32.5B) and mid-sized creative-services reports (USD 15–45B) versus broader production/service aggregates (hundreds of billions). For a focused segment — creator-led, social-first content production and workflows — I selected a conservative mid-point market size of ~USD 40 billion (current global) and an expected CAGR of ~8% driven by multiple forecasts for adjacent markets (digital content creation, creative services, and digital marketing), balancing higher-growth tool/AI subsegments and larger, broader production estimates.
How was the Generative AI for creative content market size estimate for Experience Commerce calculated?
Primary size estimate uses Precedence Research's explicit 2026 figure (USD 24.08B). Growth potential reflects multiple industry forecasts: The Business Research Company projects a 28% CAGR to 2030 and other sources report higher short-term CAGRs (≈31%) while Precedence gives a longer-term 21.9% CAGR. I selected a 28% CAGR as a representative growth-potential estimate in line with major market reports.
Experience Commerce — company overview