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www.cxtoday.com

Blackburn, Lancashire, United Kingdom

CX Today is the leading online publication for Customer Experience technology.

CX Today is a leading online publication for customer experience technology. Operated by Today Digital Ltd, the platform delivers news, interviews, reviews, and analysis for CX professionals, technology buyers, and industry stakeholders. It positions itself as the definitive guide for the business communications marketplace, offering editorial coverage, a news desk, media kits, and weekly newsletters to inform and engage a global audience.

Mission statement

To be the definitive guide for the business communications marketplace. To achieve that goal, we deliver content that’s second-to-none.

Products & Services

CX Marketplace Directory Platform

Easily discover CX technology vendors through a categorized directory.

www.cxtoday.com/marketplace
  • Category-based directory — Find Vendors By Category
  • Vendor ratings and reviews — Assess Vendor Credibility
  • Directory viewing — Access Vendor Listings
  • Sponsored listings — Enhance Visibility For Vendors

CX Today Media Kit Product

Empower CX marketing efforts with a comprehensive media kit offering structured sponsorship opportunities and insights.

www.cxtoday.com/media-kit
  • Featured coverage — Highlight Your Expertise
  • Content that performs — Achieve Higher Engagement Rates
  • Targeted reach — Connect with Target Audiences
  • Authentic storytelling — Engage Audiences Authentically
  • Multi-channel approach — Maximize Channel Exposure
  • Event amplification — Boost Event Visibility
  • Video content — Leverage Dynamic Video Formats

CX Today Weekly Newsletter Service

Stay updated with the latest CX news and insights, delivered weekly.

www.cxtoday.com/sign-up
  • Free subscription — Enjoy Free Access
  • Handpicked insights — Receive Curated Content
  • Weekly delivery — Get Weekly Updates
  • Exclusive content — Access Exclusive Features

Market Segments

Billion USD 0 20 40 60 80 100 120 Vendor director… Sponsored conte… Newsletter publ… Event promotion… Market Size (Billion USD)
0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% 22% 24% 26% CAGR Growth Potential

Vendor directory platforms

Platforms that catalogue and categorize CX technology vendors to enable discovery, comparison, and vendor selection through category listings, ratings, and sponsored placements.

Market size: $500M CAGR: 10%
No direct market-size data for “vendor directory platforms” appears in the provided search results. I used the available vendor/vendor-directory-adjacent data (business-analytics/vendor markets) as a proxy: the Research Nester business-analytics-vendors market shows a large vendor ecosystem (USD ~29.6B in 2025 with ~7–8% CAGR). Vendor directory platforms are a small, specialized subset of vendor marketing/marketplace spend (listing fees, sponsored placements, lead generation). Assuming directory platforms capture roughly 1–2% of comparable vendor-market spend yields an estimated global market around USD 0.3–0.6B; I selected USD 0.5B as a midpoint. Growth potential is higher than legacy vendor software (due to shifting buyer discovery online and increased vendor marketing through directories), so I estimate a near-term CAGR of about 10% for this niche.
20 1 reference

Sponsored content and native advertising

Paid editorial and branded placement formats that deliver authentic storytelling, featured coverage, and targeted reach across publisher channels to build awareness and generate leads.

Market size: $111.1B CAGR: 21.7%
Estimate uses published native advertising market figures in the search results. Market Research Future reports a 2024 market size of $111.13B (used as current-size anchor). Future Market Insights and Fact.MR (both 2026) project strong expansion with a 21.7% CAGR (2026–2036), supporting a high growth potential for sponsored content/native formats.
20 IN TH 3 references

Newsletter publishing and audience engagement

Curated email publishing that distributes handpicked CX news, reviews, and insights to a subscribed audience for sustained engagement and targeted sponsorship opportunities.

Market size: $5.0B CAGR: 9%
Primary anchor: Fortune Business Insights values the global digital publishing market at USD 163.89B (2025). Newsletters are a subset of digital publishing (subscriptions, sponsorships, native ads). Using platform-level evidence (beehiiv paid newsletter revenue growth) and higher growth seen in adjacent publishing segments (newspaper publishing CAGR ~9.4%), I estimate newsletters + audience-engagement (monetizable email publishing and sponsorship) represent roughly 2–4% of digital publishing (~USD 3.3–6.6B). Midpoint chosen: USD 5.0B. Growth potential is higher than overall digital publishing (Fortune CAGR 6.2%) because publishers are prioritizing retention, direct monetization via newsletters, and platform-level doubling of paid revenue; using adjacent newspaper CAGR (9.4%) and platform growth signals, I estimate a newsletter-specific CAGR of ~9.0%.
TH PA TH 3 references

Event promotion and amplification

Services that amplify events and campaigns through pre‑event promotion, event coverage, and post‑event distribution to increase attendance and sponsor visibility.

Market size: $98.0B CAGR: 9.5%
Estimates use reported global event industry sizes (2024–2025 range ~$1.25–1.50 trillion) from the provided search results. Event promotion and amplification is a services subsegment (marketing, PR, coverage, post-event distribution); applying a reasonable share assumption of ~5–8% of total event revenues (midpoint 7%) yields ≈$98B. Growth potential is projected modestly above the overall industry CAGRs reported (6.4%–11.8%) due to accelerating digital promotion, hybrid events, and sponsor-driven amplification; a 9.5% CAGR reflects that premium growth assumption.
20 TH EV 3 references

Related Organizations

Common Questions

What does Today Digital Ltd do?
CX Today is a leading online publication for customer experience technology. Operated by Today Digital Ltd, the platform delivers news, interviews, reviews, and analysis for CX professionals, technology buyers, and industry stakeholders. It positions itself as the definitive guide for the business communications marketplace, offering editorial coverage, a news desk, media kits, and weekly newsletters to inform and engage a global audience.
What is Today Digital Ltd's role in the Vendor directory platforms market?
Platforms that catalogue and categorize CX technology vendors to enable discovery, comparison, and vendor selection through category listings, ratings, and sponsored placements.
What is Today Digital Ltd's role in the Sponsored content and native advertising market?
Paid editorial and branded placement formats that deliver authentic storytelling, featured coverage, and targeted reach across publisher channels to build awareness and generate leads.
How was the Vendor directory platforms market size estimate for Today Digital Ltd calculated?
No direct market-size data for “vendor directory platforms” appears in the provided search results. I used the available vendor/vendor-directory-adjacent data (business-analytics/vendor markets) as a proxy: the Research Nester business-analytics-vendors market shows a large vendor ecosystem (USD ~29.6B in 2025 with ~7–8% CAGR). Vendor directory platforms are a small, specialized subset of vendor marketing/marketplace spend (listing fees, sponsored placements, lead generation). Assuming directory platforms capture roughly 1–2% of comparable vendor-market spend yields an estimated global market around USD 0.3–0.6B; I selected USD 0.5B as a midpoint. Growth potential is higher than legacy vendor software (due to shifting buyer discovery online and increased vendor marketing through directories), so I estimate a near-term CAGR of about 10% for this niche.
How was the Sponsored content and native advertising market size estimate for Today Digital Ltd calculated?
Estimate uses published native advertising market figures in the search results. Market Research Future reports a 2024 market size of $111.13B (used as current-size anchor). Future Market Insights and Fact.MR (both 2026) project strong expansion with a 21.7% CAGR (2026–2036), supporting a high growth potential for sponsored content/native formats.
Today Digital Ltd — company overview