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www.copper.com

Copper helps teams manage customer relationships from email with a Gmail-centric, enterprise-grade CRM that centralizes data and streamlines collaboration across departments.

Copper CRM, Inc. provides a cloud-based customer relationship management platform designed to help teams centralize customer data, collaborate across sales, marketing, and operations, and accelerate growth. The company emphasizes deep integration with widely used productivity tools and email workflows, enabling users to capture interactions, manage contacts and deals, automate tasks, generate reports, and connect with other apps. Copper serves a wide range of industries including agencies, consulting, media, financial services, corporate development, and construction, focusing on reducing manual data entry and creating a single source of truth for customer relationships. It is marketed as quick to adopt, easy to use, and scalable for growing teams, with broad integration options across devices.

Mission statement

To empower organizations to build stronger customer relationships by providing a centralized, easy-to-use CRM platform that enhances collaboration, automates routine work, and delivers clear insights.

Products & Services

Copper CRM Platform

Streamline your customer relationships and enhance collaboration with a deeply integrated CRM solution.

www.copper.com
  • ✓ Contacts organization — Centralize Contacts Effortlessly
  • ✓ Google Workspace CRM — Leverage Google Workspace Integration
  • ✓ App integrations — Extend Workflows Seamlessly
  • ✓ Email automation — Automate Email Campaigns
  • ✓ Reports — Monitor Performance with Reports
  • ✓ Deals tracking — Track Deals Effectively
  • ✓ Projects management — Manage Projects Efficiently
  • ✓ Task automation — Automate Repetitive Tasks
  • ✓ Mobile app — Stay Connected Anywhere

Market Segments

Billion USD 0 3 6 9 12 15 Sales force aut… Google Workspac… CRM for small a… Professional se… Market Size (Billion USD)
0% 1% 2% 3% 4% 5% 6% 7% 8% 9% 10% 11% 12% 13% 14% CAGR Growth Potential

Sales force automation

Capabilities to automate sales tasks, track activities and opportunities, manage visual pipelines, and enforce follow-ups to accelerate deal closure.

Market size: $12.0B CAGR: 9%
Estimate based on multiple market-research reports in the search results. Market Research Future and Persistence Market Research report mid‑2020s market values around $12–12.5B and forecast CAGRs ~9% (2025–2035 / 2026–2033). Strategic Market Research shows a lower 2024 base ($9.3B) and higher CAGR (11.2%); I weighted the larger-sample industry reports (MRFR, Persistence) to arrive at ~$12.0B and ~9.0% CAGR.
20 MA TH 3 references

Google Workspace CRM

CRM functionality embedded within Google Workspace (Gmail, Calendar, Drive) to capture interactions, organize contacts, and surface customer context inside productivity workflows.

Market size: $1.1B CAGR: 9%
Using Intel Market Research’s Google Workspace Office Tool market valuation (USD 8.95B in 2025) as the top-level addressable market and Business Research Insights’ developer-tools submarket (≈USD 0.22B in 2024), I estimate embedded CRM functionality (native workflows, Gmail/Calendar integrations, Marketplace CRM apps and related developer tooling) represents roughly 10–15% of the Workspace office-tools revenue. Applying a 12% share to the USD 8.95B Office Tool market (plus recognition of the developer-tool revenue) yields ~USD 1.1B. Growth potential is aligned with Workspace tool growth (Intel: ~8.7% CAGR) and faster uptake for CRM integrations, so a ~9% CAGR is used as a reasonable market-growth estimate for the CRM-in-Workspace subsegment.
TH TH WI 3 references

CRM for small and midsize businesses

Centralized contact and account management, mobile access, team collaboration, and simple dashboards designed for SMB sales teams seeking a low‑maintenance, scalable CRM.

Market size: $15.0B CAGR: 8.5%
Search results show multiple market reports for the small‑business CRM segment with consistent CAGR estimates (~8.2–8.5%) but varying 2024–2026 size estimates (USD 10.5B–19.9B). I reconciled the divergence by using the reported lower and higher values as bounds and selecting a midpoint (~USD 15.0B) as a current (2025/2026) market‑size estimate. The growth potential is set to 8.5% CAGR, supported by multiple sources projecting ~8.5% through the 2026–2035 period.
TH MA CR 3 references

Professional services automation

Capabilities to plan, deliver, and monetize managed and professional IT services, including ticketing, project management, resource scheduling, and service delivery workflows.

Market size: $14.5B CAGR: 11.7%
Multiple industry reports place the professional services automation (PSA) software market at roughly USD 13–15B in 2024–2026 with projected expansion through the 2030s. I selected a 2025/2026 midpoint estimate (~USD 14.5B) and a conservative growth potential (CAGR ~11.7%), reflecting the consensus range across Persistence, Polaris and Fortune Business Insights.
GL MA MA 3 references

Related Organizations

Organizations in the same market segments as Copper CRM, Inc..

ActiveCampaign, LLC

Marketing automation platform helping small teams automate and optimize customer experiences across channels.
ConnectWise

MSP-focused software company delivering a leading platform for IT solution providers.
Elastic Inc

Elastic Inc provides a cloud-based CRM that helps sales teams manage leads, automate workflows, and coordinate multi-channel outreach to drive revenue.
Nimble, Inc.

Nimble, Inc. is a relationship-focused CRM platform for the entire company that unifies contacts, communications, and workflows to improve collaboration and growth.
Noloco Limited

Noloco provides a no-code operating system that centralizes operations for professional services firms.
Pegasystems

Pegasystems is a global software company delivering a low-code, AI-enabled platform to automate customer engagement and enterprise operations.

Common Questions

What does Copper CRM, Inc. do?
Copper CRM, Inc. provides a cloud-based customer relationship management platform designed to help teams centralize customer data, collaborate across sales, marketing, and operations, and accelerate growth. The company emphasizes deep integration with widely used productivity tools and email workflows, enabling users to capture interactions, manage contacts and deals, automate tasks, generate reports, and connect with other apps. Copper serves a wide range of industries including agencies, consulting, media, financial services, corporate development, and construction, focusing on reducing manual data entry and creating a single source of truth for customer relationships. It is marketed as quick to adopt, easy to use, and scalable for growing teams, with broad integration options across devices.
What is Copper CRM, Inc.'s role in the Sales force automation market?
Capabilities to automate sales tasks, track activities and opportunities, manage visual pipelines, and enforce follow-ups to accelerate deal closure.
What is Copper CRM, Inc.'s role in the Google Workspace CRM market?
CRM functionality embedded within Google Workspace (Gmail, Calendar, Drive) to capture interactions, organize contacts, and surface customer context inside productivity workflows.
How was the Sales force automation market size estimate for Copper CRM, Inc. calculated?
Estimate based on multiple market-research reports in the search results. Market Research Future and Persistence Market Research report mid‑2020s market values around $12–12.5B and forecast CAGRs ~9% (2025–2035 / 2026–2033). Strategic Market Research shows a lower 2024 base ($9.3B) and higher CAGR (11.2%); I weighted the larger-sample industry reports (MRFR, Persistence) to arrive at ~$12.0B and ~9.0% CAGR.
How was the Google Workspace CRM market size estimate for Copper CRM, Inc. calculated?
Using Intel Market Research’s Google Workspace Office Tool market valuation (USD 8.95B in 2025) as the top-level addressable market and Business Research Insights’ developer-tools submarket (≈USD 0.22B in 2024), I estimate embedded CRM functionality (native workflows, Gmail/Calendar integrations, Marketplace CRM apps and related developer tooling) represents roughly 10–15% of the Workspace office-tools revenue. Applying a 12% share to the USD 8.95B Office Tool market (plus recognition of the developer-tool revenue) yields ~USD 1.1B. Growth potential is aligned with Workspace tool growth (Intel: ~8.7% CAGR) and faster uptake for CRM integrations, so a ~9% CAGR is used as a reasonable market-growth estimate for the CRM-in-Workspace subsegment.
Copper CRM, Inc. — company overview

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