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close.com

Austin, Texas, United States

Elastic Inc provides a cloud-based CRM that helps sales teams manage leads, automate workflows, and coordinate multi-channel outreach to drive revenue.

Elastic Inc operates a cloud-based CRM platform designed for sales teams and organizations seeking to close more deals. The company provides a multi-channel system that unifies email, calls, SMS, and forms with automation workflows and robust lead and pipeline management. The platform emphasizes transparency, collaboration, and data-driven decision-making through reporting and an ecosystem of integrations. Elastic Inc serves organizations of various sizes, from startups to established teams, helping them optimize outreach, coordinate activities, and scale revenue operations. The company also offers resources, partner programs, and an API-friendly platform to support developers and system integrators.

Mission statement

Elastic Inc's mission is to empower businesses to close more deals by providing a flexible, cloud-based CRM that unifies communications, automation, and data insights for sales teams and partners.

Products & Services

Close CRM Platform

Unify your sales communication and automate workflows to close deals faster with Close CRM.

close.com
  • Chloe AI agent — Enhances User Productivity
  • Sales communication — Streamlines Communication
  • Lead and pipeline management — Visibility into Sales Pipeline
  • Sales automation — Automates Sales Processes
  • Built-in power dialer — Increases Calling Efficiency
  • Reporting — Drives Data-Informed Decisions
  • Native forms — Facilitates Lead Capture
  • Integrations — Expands CRM Capabilities
  • Coaching and collaboration — Enhances Team Alignment

Market Segments

Billion USD 0 5 10 15 20 25 30 Sales CRM Sales engagement Sales force aut… Revenue operations Market Size (Billion USD)
0% 2% 4% 6% 8% 10% 12% 14% 16% 18% 20% CAGR Growth Potential

Sales CRM

Core customer relationship management for sales teams to manage contacts, leads, deals, pipelines, activity logging, native forms, and forecasting.

Market size: $30.0B CAGR: 12%
Search results show global CRM/CRM-software market estimates ranging from ~$46B (CRM software, 2024) to ~$113B (CRM market, 2025) with reported CAGRs ~11.5–12.9%. Sales CRM (sales automation, pipeline, forecasting) is a major CRM software application. Assuming sales-focused CRM comprises roughly 25–35% of CRM software spend, a mid-point estimate for global Sales CRM is about $30B. Growth potential aligns with overall CRM software CAGR (market reports 11.5–12.9%); Sales CRM may track slightly above average due to AI-driven sales automation, so ~12% CAGR is reasonable.

Sales engagement

Platforms that orchestrate multi‑channel outbound and inbound outreach (email, calls, SMS), sequences, and dialing to increase rep productivity and response rates.

Market size: $9.6B CAGR: 14%
Primary sources in the provided results converge on a ~USD 9–9.6 billion current market size for sales engagement platforms and forecast mid-teens CAGRs. Fact.MR reports a 2024 base value of US$9.6B and a 14% CAGR to 2034; ResearchAndMarkets and Persistence Market Research provide similar 2024/2026 base values (~US$9–9.2B) and CAGRs in the mid-teens (≈15–16%). One vendor (MarketResearchFuture) is an outlier with a much larger 2024 figure and a very high CAGR; because multiple independent reports align around ~US$9–10B and mid‑teens CAGR, the estimate uses Fact.MR’s 2024 base (US$9.6B) and its 14% CAGR as the representative values.

Sales force automation

Automation of repetitive sales tasks and workflows including power dialing, activity logging, lead routing, and sequence automation to accelerate deal cycles.

Market size: $12.0B CAGR: 9%
Consensus from multiple market reports places the global sales force automation market at roughly $9–12.5 billion in the mid-2020s. MarketResearchFuture and PersistenceMarketResearch report ~USD 12B (2024/2026) and project growth at ~9% CAGR; StrategicMarketResearch shows a lower 2024 base (~USD 9.3B) with a higher short-term CAGR. I select a conservative midpoint market size of USD 12.0 billion and a growth potential of ~9.0% CAGR based on the dominant estimates in the provided sources.
20 PR TH 3 references

Revenue operations

Capabilities for cross‑functional reporting, forecasting, integrations and API access to align sales, marketing, and operations around revenue metrics and processes.

Market size: $6.3B CAGR: 16.6%
Primary estimate based on Fact.MR’s Revenue Operations market report which provides a broad market valuation and forecast (USD 6,268.5 million in 2026 with a 16.6% CAGR to 2036). A secondary source (Business Research Insights) reports a narrower “Revenue Operations Service” submarket at USD 0.3 billion in 2026 with a 14.9% CAGR to 2035; this appears to reflect a smaller services-only segment rather than the full market.
ES EX 2 references

Related Organizations

Common Questions

What does Elastic Inc do?
Elastic Inc operates a cloud-based CRM platform designed for sales teams and organizations seeking to close more deals. The company provides a multi-channel system that unifies email, calls, SMS, and forms with automation workflows and robust lead and pipeline management. The platform emphasizes transparency, collaboration, and data-driven decision-making through reporting and an ecosystem of integrations. Elastic Inc serves organizations of various sizes, from startups to established teams, helping them optimize outreach, coordinate activities, and scale revenue operations. The company also offers resources, partner programs, and an API-friendly platform to support developers and system integrators.
What is Elastic Inc's role in the Sales CRM market?
Core customer relationship management for sales teams to manage contacts, leads, deals, pipelines, activity logging, native forms, and forecasting.
What is Elastic Inc's role in the Sales engagement market?
Platforms that orchestrate multi‑channel outbound and inbound outreach (email, calls, SMS), sequences, and dialing to increase rep productivity and response rates.
How was the Sales CRM market size estimate for Elastic Inc calculated?
Search results show global CRM/CRM-software market estimates ranging from ~$46B (CRM software, 2024) to ~$113B (CRM market, 2025) with reported CAGRs ~11.5–12.9%. Sales CRM (sales automation, pipeline, forecasting) is a major CRM software application. Assuming sales-focused CRM comprises roughly 25–35% of CRM software spend, a mid-point estimate for global Sales CRM is about $30B. Growth potential aligns with overall CRM software CAGR (market reports 11.5–12.9%); Sales CRM may track slightly above average due to AI-driven sales automation, so ~12% CAGR is reasonable.
How was the Sales engagement market size estimate for Elastic Inc calculated?
Primary sources in the provided results converge on a ~USD 9–9.6 billion current market size for sales engagement platforms and forecast mid-teens CAGRs. Fact.MR reports a 2024 base value of US$9.6B and a 14% CAGR to 2034; ResearchAndMarkets and Persistence Market Research provide similar 2024/2026 base values (~US$9–9.2B) and CAGRs in the mid-teens (≈15–16%). One vendor (MarketResearchFuture) is an outlier with a much larger 2024 figure and a very high CAGR; because multiple independent reports align around ~US$9–10B and mid‑teens CAGR, the estimate uses Fact.MR’s 2024 base (US$9.6B) and its 14% CAGR as the representative values.
Elastic Inc — company overview