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buildops.com

BuildOps is a mission-driven field service management platform for commercial contractors.

BuildOps is a mission-driven, cloud-based field service management platform that helps commercial contractors run, grow, and profit from their trades. The platform serves a wide range of trades, including HVAC, electrical, plumbing, refrigeration, and fire safety, and provides an integrated set of capabilities to manage sales, dispatch, field data capture, time tracking, invoicing, fleet management, service agreements, and reporting. Built to address the skilled-labor shortage and evolving industry needs, BuildOps emphasizes education, community initiatives, and technology that keeps contractors competitive, compliant, and capable of delivering complex jobs at scale. The company focuses on empowering its customers and teams with practical solutions that translate industry trends into actionable strategies, helping contractors win more work, reduce delays, and improve margins.

Mission statement

To build the system that helps commercial contractors shape the future of the trades.

Products & Services

CRM+ Product

Enhance sales performance and streamline operations for mechanical service businesses with CRM+.

buildops.com/products/field-service-crm
  • Forecasting Reports — Plan Effectively
  • Real-Time Dashboards — Visualize Performance
  • Estimating Tool — Accelerate Quote Creation
  • Proposal Creation — Streamline Proposals
  • Sales Performance Tracking — Monitor Sales Activity
  • Offline Mobile Surveying — Capture Data Anywhere

Dispatching Product

Enhances operational efficiency with smart dispatching and real-time updates for commercial contractors.

buildops.com/products/dispatch-software
  • Integrated Workflow — Enables Efficient Workflow Management
  • Real-Time Dispatch Updates — Provides Instant Job Updates
  • Seamless Communication — Enhances Team Coordination
  • Smart Dispatch Board — Optimizes Job Assignments
  • Emergency Response Handling — Facilitates Rapid Emergency Dispatch

Fleet+ Product

Optimize fleet operations with real-time GPS tracking and proactive maintenance.

buildops.com/products/fleet
  • Real-Time GPS Tracking — Track GPS Locations Live
  • Timesheets and Labor Control — Ensure Accurate Timesheets
  • Proactive Maintenance — Extend Fleet Life
  • Driver Monitoring — Promote Safer Driving
  • Fuel and Card Management Integration — Access Fuel Data and Rebates

Invoicing Product

Accelerate cash flow with built-in invoicing tools that ensure faster payments and less administrative overhead.

buildops.com/products/invoicing
  • Faster Invoice Creation — Generate Invoices Instantly
  • Automated Payment Cycle — Streamline Payment Process
  • Workflow Integration — Seamless Job Links
  • Flexible Payment Options — Enhance Customer Payment Experience
  • Invoice Tracking and Reminders — Monitor Invoice Status

Mobile App Product

Empowers technicians with essential tools to enhance productivity and accuracy in the field.

buildops.com/products/technician-mobile-app
  • Field-Ready Mobile App — Complete Work Orders Quickly
  • Seamless Data Collection — Streamline Information Flow
  • Standardized Workflows — Maintain Consistent Job Quality
  • Real-Time Updates — Enhance Coordination
  • Offline Mode — Work Without Disruption

Payments+ Product

Accelerates cash flow with integrated payment solutions.

buildops.com/products/payments
  • Integrated Payments — Streamlines Cash Flow
  • Payment Processing Efficiency — Cuts Payment Time
  • Flexible Payment Methods — Provides Payment Options
  • Seamless Transaction Processing — Facilitates Easy Transactions
  • Payment Tracking — Ensures Timely Payments

Service Quoting Software Product

Increase response rates and close more jobs with streamlined quoting processes.

buildops.com/products/service-quoting-software
  • Convert to Job — Streamline Workflow
  • On-Site Field Quoting — Accelerate Approval Process
  • Follow-Up Automation — Increase Response Rates
  • Templates and Catalog — Speed Up Quoting
  • Quote Version Tracking — Maintain Quote Integrity
  • Quote Tracking Alerts — Enhance Follow-Up Efficiency

Reporting Product

Gain actionable insights through real-time, role-based reporting for improved decision-making.

buildops.com/products/reporting
  • Real-Time Field Reporting — Access Live Data Instantly
  • Profitability Insights — Identify High-Value Customers
  • Spreadsheet-Free Reporting — Simplify Data Management
  • Role-Based Dashboards — Tailored Data Views
  • Custom Metrics Tracking — Measure Key Performance Indicators

Time Tracking Product

Streamline payroll processes with precise, real-time time tracking for improved efficiency.

buildops.com/products/time-tracking
  • GPS-Based Timesheets — Ensure Accurate Time Entries
  • Payroll and Cost Accuracy — Streamline Payroll Processing
  • Real-Time Labor Visibility — Monitor Labor Costs Live
  • Approval Workflow — Enable Quick Timesheet Approvals

Market Segments

Dispatch and scheduling

Capabilities to assign, route, and communicate with field technicians in real time, optimizing response times, reducing callbacks, and coordinating work across quotes, jobs, and billing.

Fleet management

Manage commercial vehicle operations with real-time GPS tracking, proactive maintenance, fuel/card integration, driver monitoring, and fleet-linked timesheets to improve utilization and safety.

Service quoting and estimating

Create accurate, on-site or office estimates and proposals using templates, parts catalogs, version tracking, and convert-to-job workflows to accelerate wins and reduce errors.

Invoicing and payments

Automate invoice creation, tracking, reminders, and integrated payment processing (card/ACH) to shorten billing cycles and improve cash flow.

Time and labor tracking

Capture and approve technician time with GPS-enabled timesheets, approval workflows, and payroll/job-cost integration to improve labor accuracy and profitability.

Field service reporting and analytics

Role-based, real-time reporting and dashboards that turn field data into profitability insights, custom metrics, and operational visibility for dispatch, service, and finance teams.

Related Organizations

Common Questions

What does BuildOps, Inc. do?
BuildOps is a mission-driven, cloud-based field service management platform that helps commercial contractors run, grow, and profit from their trades. The platform serves a wide range of trades, including HVAC, electrical, plumbing, refrigeration, and fire safety, and provides an integrated set of capabilities to manage sales, dispatch, field data capture, time tracking, invoicing, fleet management, service agreements, and reporting. Built to address the skilled-labor shortage and evolving industry needs, BuildOps emphasizes education, community initiatives, and technology that keeps contractors competitive, compliant, and capable of delivering complex jobs at scale. The company focuses on empowering its customers and teams with practical solutions that translate industry trends into actionable strategies, helping contractors win more work, reduce delays, and improve margins.
What is BuildOps, Inc.'s role in the Dispatch and scheduling market?
Capabilities to assign, route, and communicate with field technicians in real time, optimizing response times, reducing callbacks, and coordinating work across quotes, jobs, and billing.
What is BuildOps, Inc.'s role in the Fleet management market?
Manage commercial vehicle operations with real-time GPS tracking, proactive maintenance, fuel/card integration, driver monitoring, and fleet-linked timesheets to improve utilization and safety.
BuildOps, Inc. — company overview