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askgem.comLincoln, RI, United States
GEM Plumbing & Heating is a family-owned, multi-trade home services provider serving residential and commercial clients in New England.
GEM Plumbing & Heating is a family-owned, multi-trade home services company serving residential and commercial customers across New England. With over 700 employees, 500 trucks (and counting), and regional offices in Massachusetts and Rhode Island, GEM brings 75 years of experience in plumbing, electrical, and heating and cooling trades to deliver on-time, licensed, certified service. The company emphasizes world-class customer service and local expertise, and is active in community initiatives and partnerships. GEM provides HVAC, plumbing, and electrical services, maintenance plans, financing options, and 24/7 emergency service for homes and businesses, aiming to treat customers’ homes with professionalism, reliability, and care.
Mission statement
Our mission is to provide world-class customer service and be available when you need us!
Products & Services
Services Service
GEM offers comprehensive HVAC, plumbing, electrical, and industrial services ensuring operational efficiency and quality.
askgem.com- ✓ Emergency Services — Provide 24/7 Support
- ✓ Regular Maintenance — Conduct Regular Maintenance
- ✓ Smart Home Guidance — Integrate Smart Systems
- ✓ Industrial Services — Tailor Services for Industry
- ✓ Drain Cleaning — Removes Blockages Effectively
- ✓ Water Treatment & Quality — Enhances Water Quality
Home Comfort Club Maintenance Plans Service
Ensure optimal performance of your home systems with our comprehensive maintenance plans.
askgem.com/maintenance-plan- ✓ Whole Home Coverage — Protect All Key Systems
- ✓ Emergency Service Guarantee — Access 24/7 Emergency Services
- ✓ Two Pre-Scheduled Maintenance Visits — Receive Regular Maintenance
- ✓ Credit Towards New Installations — Gain Financial Flexibility
- ✓ Semi-Annual Inspections — Enhance System Lifespan
- ✓ Discounts on Service Work — Save on Additional Services
- ✓ No Dispatch Fee — Avoid Extra Costs
Market Segments
Residential HVAC maintenance and repair
Maintenance, seasonal tune-ups, installation credits, and repair services for homeowners to maintain efficiency, extend equipment life, and simplify replacements.
Commercial and industrial facilities maintenance
Planned and reactive HVAC, plumbing, and and electrical maintenance and repair services for commercial and industrial properties, including industrial drain cleaning and facility support.
Emergency HVAC and plumbing response
24/7 emergency dispatch and rapid-repair services for urgent heating, cooling, plumbing, or electrical failures with guaranteed response and no dispatch fee when work is performed.
Residential water treatment and water quality
Water treatment, filtration, testing, and remediation services to improve drinking water quality and address residential water system issues.
Related Organizations
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Three-generation, family-owned energy and home comfort company delivering fuels, installations, maintenance, and plumbing services.
Common Questions
- What does GEM Plumbing & Heating do?
- GEM Plumbing & Heating is a family-owned, multi-trade home services company serving residential and commercial customers across New England. With over 700 employees, 500 trucks (and counting), and regional offices in Massachusetts and Rhode Island, GEM brings 75 years of experience in plumbing, electrical, and heating and cooling trades to deliver on-time, licensed, certified service. The company emphasizes world-class customer service and local expertise, and is active in community initiatives and partnerships. GEM provides HVAC, plumbing, and electrical services, maintenance plans, financing options, and 24/7 emergency service for homes and businesses, aiming to treat customers’ homes with professionalism, reliability, and care.
- What is GEM Plumbing & Heating's role in the Residential HVAC maintenance and repair market?
- Maintenance, seasonal tune-ups, installation credits, and repair services for homeowners to maintain efficiency, extend equipment life, and simplify replacements.
- What is GEM Plumbing & Heating's role in the Commercial and industrial facilities maintenance market?
- Planned and reactive HVAC, plumbing, and and electrical maintenance and repair services for commercial and industrial properties, including industrial drain cleaning and facility support.
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