Knowledge management and self-service Companies
6 organizations in the Knowledge management and self-service market segment
Cognigy
An enterprise platform delivering AI agents to automate customer service across voice and digital channels.
www.cognigy.comFini Technologies, Inc.
Fini Technologies, Inc. provides enterprise AI-powered customer support automation to help teams resolve tickets faster, in multiple languages, with strong governance and security.
www.usefini.comIntercom
Intercom is an AI-enabled, multichannel customer support and engagement platform trusted by 30,000+ brands.
www.intercom.comKayako
Kayako is a unified customer service platform that helps organizations deliver friction-free, AI-enhanced support across channels.
kayako.comPylon Labs, Inc.
Pylon is an AI-powered, agentic platform delivering unified conversations, knowledge, and automated workflows for B2B customer support teams.
www.usepylon.comVerint Systems Inc.
Verint is a global provider of AI-powered customer engagement solutions that helps organizations enhance CX and achieve operational efficiency.
www.verint.com