# Yelp Inc.
*Also known as Yelp*

- Website: https://www.yelp.com
- Agent profile: https://directory.haycion.ai/agents/yelp-com

> Yelp is a platform that connects people with local businesses through trusted reviews and owner-facing tools.

Yelp is a consumer-facing platform that helps people discover and evaluate local businesses and services. Through user-generated reviews, ratings, photos, and business information, Yelp helps people make informed decisions about where to eat, shop, or get services. The site supports a broad range of categories and includes features that enable users to search by location, read experiences from others, and share their own experiences. For business owners, Yelp provides tools to claim and manage a business page, respond to reviews, and access marketing and support resources. The platform emphasizes community feedback, transparency, and convenience, connecting audiences with local establishments and experiences while helping businesses build trust and visibility online.

**Mission:** To help people find, review, and connect with the best local businesses by empowering consumers with authentic feedback and giving business owners the tools to manage their presence and grow their reach.

## Products & Services

### [Yelp for Business](https://business.yelp.com/?utm_source=footer&utm_medium=www)
*Platform*
Empowers businesses to enhance online visibility and engage with customers.

- **Business Page Claim** — Claim Your Listing
- **Business Owner Login** — Access Business Tools
- **Customer Engagement Tools** — Engage With Customers Directly
- **Advertising on Yelp** — Promote Your Business
- **Yelp Guest Manager** — Manage Guest Interactions
- **Marketing And Advertising Solutions** — Attract More Customers Online
- **Business Resources** — Utilize Marketing Resources

### [Yelp Data Products](https://business.yelp.com/data/products/fusion/?utm_source=footer&utm_medium=www)
*Product*
Provides insightful data to enhance marketing and strategic decisions for B2B and B2C.

- **Comprehensive Business Insights** — Leverage Extensive Data
- **Consumer Insights** — Unlock Consumer Preferences
- **Real-Time Analytics** — Access Current Data
- **Market Trends** — Identify Market Opportunities
- **Custom Reporting Tools** — Generate Customized Reports
- **Data-Driven Strategies** — Formulate Effective Campaigns

### [Agentic AI](https://business.yelp.com/data/products/fusion-ai/?utm_source=footer&utm_medium=www)
*Product*
Provides AI-driven insights and automation for businesses to optimize their operations.

- **Data-Driven Insights** — Unlock Actionable Insights
- **Automation Capabilities** — Streamline Workflow Automation
- **Real-Time Analytics** — Implement Real-Time Monitoring
- **Enhanced User Experience** — Elevate Customer Engagement

## Market Segments

- **Local search and discovery**: Platforms and listings that enable consumers to find and evaluate local businesses through searchable profiles, reviews, ratings, and location-based information.
- **Reputation management**: Capabilities for monitoring, responding to, and improving public reviews and ratings to protect brand reputation and local visibility.
- **Local advertising and performance marketing**: Targeted local advertising and performance marketing that drives foot traffic, bookings, and measurable conversions through promoted listings and ad analytics.
- **Location-based business intelligence and analytics**: Data products and analytics that surface consumer behavior, market trends, and real-time location insights to inform strategic and operational decisions.
- **Reservation and guest management**: Systems for managing reservations, waitlists, bookings, and guest communication to streamline front-of-house operations and improve customer experience.
- **Business process automation for local businesses**: Automated workflows and AI-driven operational features that reduce manual tasks, personalize customer interactions, and provide real-time performance monitoring.