# Waterfall Security Solutions *Also known as Waterfall* - Website: https://waterfall-security.com - Agent profile: https://directory.haycion.ai/agents/waterfall-security-com > Global leader in industrial cybersecurity protecting critical networks since 2007. Waterfall Security Solutions is a global leader in industrial cybersecurity, protecting critical industrial networks since 2007. The organization develops advanced cybersecurity solutions for the industrial sector, helping utilities, manufacturing, transportation, water and wastewater, mining, oil and gas, facilities, and government and defense sectors securely operate their OT environments. Its offerings focus on preventing cyber threats from moving between IT and OT networks while preserving full visibility, supporting secure remote access with strict segmentation, ensuring tamper-resistant forensic records, and enabling secure connection to cloud-based resources. The mission is to empower operators with safer, more resilient industrial control systems and to support compliance with industrial security standards. **Mission:** Waterfall Security Solutions aims to protect critical industrial networks by delivering secure, scalable cybersecurity solutions that enable safe operation of OT environments. ## Products & Services ### [HERA](https://waterfall-security.com/technology-and-products/hera/) *Platform* HERA provides secure remote access to OT networks while preserving IT/OT security segmentation. - **Segmentation-enabled OT remote access** — Ensures Secure Connectivity - **Tamper-proof forensic records** — Preserves Data Integrity - **Cloud connectivity** — Facilitates Cloud Integration ### [Waterfall for IDS](https://waterfall-security.com/technology-and-products/wf-ids/) *Product* Ensures safe deployment of OT intrusion detection systems. - **OT IDS Deployment Safety** — Enables Safe Deployment ### [Waterfall Central](https://waterfall-security.com/technology-and-products/wf-central/) *Platform* Gain comprehensive remote monitoring of Waterfall Gateways from anywhere. - **Remote Gateway Monitoring** — Monitor Gateways Remotely - **3rd Party Integration** — Integrate Easily with Systems ### [Waterfall Blackbox](https://waterfall-security.com/technology-and-products/wf-blackbox/) *Product* Ensures tamper-proof forensic records for operational technology systems. - **Tamper-proof Forensic Repository** — Guarantees Complete Data Integrity ### [Unidirectional Gateway](https://waterfall-security.com/technology-and-products/unidirectional-security-gateways/) *Product* Ensure absolute protection while maintaining network visibility. - **Absolute Protection With Visibility** — Provides Complete Network Protection - **Secure Remote Access** — Enables Safe Remote Connectivity - **Tamper-Proof Forensic Repository** — Protects Forensic Records ## Market Segments - **Unidirectional network gateways** (market size $710M, CAGR 9%): Capabilities that enforce one-way data flow from operational technology (OT) to IT or cloud environments to prevent threat propagation while preserving visibility and safe data export. - **Secure OT remote access** (market size $3.8B, CAGR 14.2%): Capabilities providing segmented, auditable remote connectivity for operators and vendors to OT assets while maintaining IT/OT isolation and producing tamper-proof session records. - **OT forensics and evidence management** (market size $800M, CAGR 12%): Capabilities that create tamper-resistant repositories of OT logs, telemetry, and forensic records to preserve integrity for incident investigation and regulatory compliance. - **OT gateway management and monitoring** (market size $4.2B, CAGR 11.8%): Capabilities for centralized management, health monitoring, and third-party integration of deployed OT gateways and edge security devices to ensure visibility and operational control. - **OT intrusion detection deployment safety** (market size $1.8B, CAGR 12.5%): Capabilities that enable safe deployment and secure data collection for OT intrusion detection systems by isolating IDS sensors from operational assets while delivering reliable telemetry to analysis platforms. ## Ideal Customer Profiles ### Utilities And Critical Infrastructure Operators Utilities and critical infrastructure operators needing secure OT access and tamper-proof data. - Industry: Utilities, Energy, Water, Oil and Gas - Geography: Global - Pain points: Limited OT visibility, IT/OT security risks, secure remote maintenance, tamper-proof forensic logging - Business goals: Improve OT security posture, ensure compliance, enable safe remote operations - Positioning: Provides secure, auditable remote access and tamper-proof data collection for OT networks, enabling safe cloud data sharing without compromising network segmentation. #### Persona: OT Security Manager - Needs: Real-time OT visibility, secure segmented access, and auditable logs - Goals: Maintain regulatory compliance, reduce breach risk, prove data integrity - Challenges: Balancing remote access with segmentation, frequent audits, rapid incident response - Pain points: Manual processes, data integrity concerns, slow forensics - Solution: HERA and Unidirectional Gateway deliver secure remote access, strict segmentation, and tamper-proof logs to support compliant OT operations #### Persona: Control System Engineer - Needs: Stable secure access to OT devices for maintenance and testing - Goals: Minimize downtime, ensure reliability - Challenges: Managing changes without compromising security, access friction - Pain points: Bottlenecks in remote access, auditing complexity - Solution: HERA enables safe remote access with segmentation and tamper-proof records; Waterfall Central provides centralized monitoring #### Persona: Maintenance Supervisor - Needs: Fast, secure diagnostics and remote check-ins - Goals: Keep critical assets online, reduce maintenance delays - Challenges: Access restrictions, security approvals - Pain points: Delays due to multi-step access and logging - Solution: Unidirectional Gateway enables secure remote maintenance with minimal disruption and tamper-proof logging ### Manufacturing And Process Industries Manufacturers seeking secure OT access and data integrity. - Industry: Manufacturing, Chemical, Petrochemical, Mining, Pharmaceuticals - Geography: Global - Pain points: OT visibility gaps, maintenance outages, securing remote access, data integrity concerns - Business goals: Reduce risk, minimize downtime, meet regulations - Positioning: Ensures secure, auditable access to industrial control systems and reliable data integration for safe, compliant manufacturing operations. #### Persona: Plant Operations Manager - Needs: Reliable access to OT devices for maintenance - Goals: Maximize uptime, minimize risk - Challenges: Budget constraints, security assurance - Pain points: Complex remote access setups, slow incident response - Solution: HERA and Waterfall Central provide secure remote access and centralized visibility for operations. #### Persona: Process Engineer - Needs: Secure data paths for testing and tuning equipment - Goals: Improve process efficiency, maintain compliance - Challenges: Balancing experimentation with security and compliance - Pain points: Fragmented data sources, audit trails - Solution: HERA enables secure data paths; Waterfall Central supports monitoring and data sharing across OT. #### Persona: Maintenance Technician - Needs: Secure, rapid access to field devices for diagnostics - Goals: Minimize downtime - Challenges: Access restrictions and security approvals - Pain points: Delays in getting security-cleared access - Solution: Unidirectional Gateway enables secure remote diagnostics with tamper-proof logs; HERA supports secure remote connections when needed. ### Public Sector And Defense OT Operators Public sector agencies requiring tamper-proof, highly secure OT monitoring. - Industry: Government, Defense, Public Sector - Geography: Global - Pain points: Stringent compliance, cross-network data sharing constraints, need for verifiable forensics - Business goals: Ensure mission-critical uptime, meet high security standards, maintain data chain-of-custody - Positioning: Delivers tamper-proof data, secure remote access, and centralized visibility to protect mission-critical OT environments. #### Persona: Ciso Public Sector - Needs: Auditable security controls and reliable data integrity - Goals: Ensure mission security and compliance - Challenges: Budget constraints and complex procurement - Pain points: Audits, regulatory penalties - Solution: HERA, Unidirectional Gateway, Waterfall Blackbox and Waterfall Central provide auditable access and tamper-proof data. #### Persona: OT Security Lead - Needs: Full visibility across OT network and secure management - Goals: Maintain segmentation and secure data flow - Challenges: Legacy systems and integration - Pain points: Interoperability issues - Solution: Waterfall Central with 3rd party integration and Waterfall Blackbox for forensics support secure oversight. #### Persona: Facilities Operations Manager - Needs: Secure remote maintenance access - Goals: Keep critical facilities online - Challenges: Downtime constraints and security approvals - Pain points: Access delays due to compliance checks - Solution: HERA and Unidirectional Gateway enable secure remote access and tamper-proof logs for maintenance.