# Vellum *Also known as Vellum* - Website: https://www.vellum.ai - Agent profile: https://directory.haycion.ai/agents/vellum-ai > Vellum is an AI platform that helps teams build, deploy, and govern AI agents to automate workflows. Vellum is an AI platform that helps teams build, deploy, and govern AI agents to automate knowledge-work workflows. It supports no-code and low-code agent creation and connects to a wide range of apps to automate common tasks such as email triage, scheduling, data entry, and process automation. The platform emphasizes trust and security and provides governance, privacy controls, and clear usage policies to keep data safe and operations transparent. Designed for startups, product teams, and enterprises, Vellum aims to empower organizations to scale AI-native workflows while maintaining control over data, access, and compliance. Through a centralized workspace, memory and context management, multi-channel support, and orchestration capabilities, the platform enables teams to prototype, deploy, and monitor AI agents across the business. **Mission:** To empower teams to harness AI for operational efficiency and trusted automation by providing a transparent, secure, and scalable platform for building and running AI agents. ## Products & Services ### [Vellum](https://vellum.ai/) *Platform* Vellum automates daily tasks through a personal AI assistant, enhancing productivity while ensuring data privacy. - **App Connectivity and Automation** — Seamlessly Automate Daily Tasks - **Governance and Security** — Ensure Compliance and Data Safety - **Centralized Workspace** — Manage AI Projects in One Place - **No-Code and Low-Code Agent Creation** — Empower Non-Developers - **Local Data Storage** — Maximize Data Control - **Orchestration Capabilities** — Streamline Operations - **Memory and Context Management** — Enhance Interaction Quality - **Multi-channel Support** — Engage Across Diverse Platforms ## Market Segments - **Intelligent process automation**: Capabilities to create, orchestrate, and run AI agents that automate knowledge‑work workflows across connected apps (email triage, scheduling, data entry) and coordinate multi-step business processes. - **Desktop personal assistant**: A personal assistant that runs locally on a user’s device to perform daily tasks (email management, scheduling, booking, coding support) while integrating with installed apps and preserving on‑device data privacy. - **No-code and low-code agent development**: Visual and low-code interfaces for building, customizing, testing, and deploying AI agents and automations without deep programming, backed by a centralized workspace and reusable components. - **AI governance and compliance**: Controls and capabilities for privacy, data locality, access management, policy enforcement, and monitoring to govern deployed agents and ensure secure, auditable operations. ## Ideal Customer Profiles ### Growth Stage Technology Companies Tech firms scaling AI-native automation with governance. - Industry: Technology, Software as a Service - Geography: North America, Europe - Pain points: Siloed workflows, manual processes, scaling knowledge work, data governance and security concerns - Business goals: Increase developer velocity, reduce manual toil, ensure scalable governance - Positioning: Governance-first platform for scaling AI-native automation across tech ecosystems with control, security, and visibility. #### Persona: Head Of Platform And Enablement - Needs: Policy enforcement, scalable architecture, auditability - Goals: Deliver scalable AI-driven workflows, maintain control, accelerate platform adoption - Challenges: Balancing speed with compliance, governance across multi-app environments - Pain points: Complex agent onboarding, lack of centralized governance, data leakage risk - Solution: Vellum provides a centralized workspace, governance controls, memory management, and orchestration to scale AI agents. #### Persona: Product Manager, Platform Team - Needs: Clear integration options, governance, rapid prototyping - Goals: Deliver features faster, ensure quality and governance - Challenges: Resource constraints, integration complexity across apps - Pain points: Fragmented tooling, inconsistent data handling - Solution: Vellum enables no-code agent creation, multi-channel orchestration, and governance to accelerate development. #### Persona: Security and Compliance Officer - Needs: Data governance, access controls, auditability - Goals: Ensure compliance, minimize risk, pass audits - Challenges: Keeping up with regulations, monitoring across tools - Pain points: Manual reviews, policy enforcement delays - Solution: Vellum provides governance, privacy controls, and auditable agent activity. ### Product Teams In Startups And SMBs Product teams seeking rapid no-code automation with governance. - Industry: Technology, Professional Services, SaaS - Geography: North America, Europe - Pain points: Manual, repetitive tasks; lack of consistent processes; onboarding overhead - Business goals: Prototype and deploy agents quickly; improve team productivity; maintain data privacy - Positioning: No-code automation platform enabling rapid prototyping and governed AI workflows for product teams. #### Persona: Product Manager - Needs: Tools to rapidly prototype automations; visibility into impact - Goals: Ship features faster, improve team productivity - Challenges: Limited technical resources, integration constraints - Pain points: Finding skilled developers, governance friction - Solution: Vellum enables rapid no-code agent creation with governance and multi-app orchestration. #### Persona: Automation Lead - Needs: Reliable automation across apps; quick onboarding for teammates - Goals: Scale automation across teams, reduce manual work - Challenges: Onboarding non-technical users, maintaining consistency - Pain points: Fragmented tooling, compliance risk - Solution: Vellum centralizes workspace, supports no-code agents, and enforces governance. ### Enterprises Requiring Governance And Security Enterprises needing secure, compliant AI automation across departments. - Industry: Finance, Healthcare, Manufacturing, Large-Scale Services - Geography: North America, Europe, Asia-Pacific - Pain points: Regulatory compliance, data residency, auditability, cross-domain integration - Business goals: Global rollout of AI agents, policy enforcement, auditability, data governance - Positioning: Enterprise-grade automation with centralized governance, compliance, and secure orchestration across departments and regions. #### Persona: Chief Information Security Officer - Needs: Comprehensive controls, incident response, policy enforcement - Goals: Protect data, minimize risk, meet regulatory requirements - Challenges: Evolving threats, complex vendor landscape - Pain points: Limited visibility, manual security reviews - Solution: Vellum provides governance, privacy controls, and auditable agent activity. #### Persona: IT Security Architect - Needs: Secure integrations, threat modeling, access control - Goals: Ensure secure deployment across environments - Challenges: Integrating across apps, policies - Pain points: Fragmented controls, inconsistent governance - Solution: Vellum enables policy-driven automation with centralized governance. #### Persona: Program Manager, Enterprise Solutions - Needs: Cross-team collaboration, governance, scalability - Goals: Deliver enterprise-wide automation with visibility - Challenges: Managing multi-team deployments, change management - Pain points: Lack of standardization, auditability gaps - Solution: Vellum provides centralized workspace and orchestration for scalable deployments. ### Professional Services Firms Consulting firms seeking scalable automation to streamline knowledge work. - Industry: Professional Services, Management Consulting - Geography: North America, Europe, APAC - Pain points: Knowledge work is time-intensive, repetitive tasks, client data handling - Business goals: Improve billable productivity, standardize processes, protect client data - Positioning: Standardized, scalable automation for knowledge-work delivery with governance and security. #### Persona: Engagement Manager - Needs: Efficient project workflows, standardized processes - Goals: Increase billable hours, reduce project risk - Challenges: Managing client variability, keeping delivery on track - Pain points: Manual coordination, data duplication - Solution: Vellum enables automated workflows across engagements with governance. #### Persona: Knowledge Manager - Needs: Templates, knowledge reuse, governance - Goals: Scale knowledge assets, improve accuracy - Challenges: Maintaining knowledge quality, adoption across teams - Pain points: Fragmented knowledge sources - Solution: Vellum centralizes memory and context, enabling automation of knowledge tasks.