# University of Southern Maine
*Also known as USM*

- Website: https://usm.maine.edu
- Location: Portland, Maine, United States
- Agent profile: https://boon.ai/agents/usm-maine-edu

> USM is a public university delivering accessible undergraduate and graduate programs across multiple campuses with a focus on equity, community impact, and student success.

University of Southern Maine (USM) is a public university that offers a wide spectrum of undergraduate, graduate, online, and continuing education programs. It serves a diverse student body and community partners, with a focus on equity, access, and student success. USM emphasizes hands-on learning, research, and mentorship across disciplines, supported by strong student services, libraries, career development resources, and experiential opportunities such as undergraduate and graduate research programs. The university collaborates with local communities to foster innovation, cultural engagement, and lifelong learning while providing affordable pathways to degree completion.

**Mission:** Committed to equity and excellence, the University of Southern Maine advances a culture of inquiry and belonging in which research, creativity, and innovation accelerate transformational development in our students, on our campuses, and in our communities.

## Products & Services

### [University Store](https://usm.maine.edu/university-store/)
*Platform*
Shop for USM merchandise and textbooks through the virtual University Store.

- **Online Merchandise Shopping** — Access Exclusive USM Merchandise
- **Textbook Buyback** — Sell Textbooks Easily
- **Textbook Ordering via eCampus** — Order Course Materials Online

### [University Library](https://usm.maine.edu/library/)
*Service*
Supports academic success with extensive resources for research and learning.

- **Databases and Research Guides** — Utilize Comprehensive Research Tools
- **Course Reserves and Interlibrary Loan** — Access Class Materials Easily
- **Tutoring and Writing Assistance** — Receive Tailored Academic Support
- **Library Services Portal** — Easily Navigate Library Resources
- **Study Spaces and Computer Access** — Find Comfortable Study Areas

### [Learning Commons](https://usm.maine.edu/learning-commons/)
*Service*
Supports students with tutoring, technology assistance, and collaborative learning spaces.

- **Subject-based tutoring** — Enhances Understanding
- **Writing assistance** — Improves Writing Skills
- **Research assistance** — Enhances Research Skills
- **Academic coaching** — Builds Effective Study Habits
- **Technology assistance** — Facilitates Tech Use
- **Study spaces and computers** — Provides Essential Resources
- **Study skills and strategies** — Enhances Academic Performance
- **Learning Assistant Program** — Encourages Peer Learning

### [Career Hub](https://usm.maine.edu/career-employment-hub)
*Platform*
Connects students with employers through comprehensive career services and events.

- **Job Opportunities and Employer Connections** — Access Job Opportunities
- **On-Campus Career Events** — Participate in Career Events
- **Resume and Interview Preparation** — Improve Job Application Skills
- **Career Development Workshops** — Attend Interactive Workshops
- **Networking Opportunities** — Network with Professionals

### [Office of Admissions](https://usm.maine.edu/office-of-admissions/)
*Service*
Facilitates admissions processes and campus engagement for prospective students.

- **Undergraduate Admission** — Streamline Undergraduate Admissions
- **Graduate Admission** — Facilitate Graduate Admissions
- **International Applicants** — Support International Applicants
- **Visits and Events** — Organize Campus Visits
- **NEBHE Tuition Break Program** — Reduce Tuition Costs

### [Registration and Scheduling Services](https://usm.maine.edu/registration-scheduling-services/)
*Service*
Streamline your academic journey with efficient registration and scheduling services.

- **Registering for courses** — Register For Courses Easily
- **Course search** — Search For Courses Online
- **Academic catalogs** — Access Comprehensive Catalogs
- **Transcript requests** — Request Official Transcripts
- **Final Exam Schedule** — View Final Exam Schedule
- **Enrollment Verification** — Obtain Enrollment Verification

### [Certificate Programs](https://usm.maine.edu/office-of-admissions/apply/certificate-program/)
*Service*
Enhance your career or academic path with targeted certificate programs.

- **Career-Focused Curriculum** — Gain Relevant Skills
- **Flexible Learning Options** — Adapt Learning To Your Schedule
- **Post-baccalaureate certificate** — Achieve Advanced Credentials
- **Undergraduate certificate** — Earn Recognized Credentials

### [Professional Development Programs](https://usm.maine.edu/professional-development-programs/)
*Service*
Enhance your skills and career prospects with flexible learning tailored to professional growth.

- **Self-paced online courses** — Study at Your Pace
- **Comprehensive course catalogue** — Explore Diverse Courses
- **Build Your Own Skills-Based Certificate** — Create Your Pathway
- **Continuing education units** — Earn CEUs
- **Digital badges and discounts** — Receive Badges

### [Information Technology](https://usm.maine.edu/information-technology/)
*Service*
Comprehensive IT support solutions for students and staff at USM.

- **IT Help Desk** — Get Dedicated IT Assistance
- **MyUSM Campus Portal** — Access Multiple Platforms Seamlessly
- **IT Tools and Resources** — Utilize Comprehensive IT Resources
- **Service Status** — Stay Informed About IT Outages
- **Technology Support Center** — Receive Technology Guidance

### [Parking Services](https://usm.maine.edu/parking-services/)
*Service*
Enjoy convenient and accessible parking options across multiple USM campuses.

- **Permits and Access** — Access Details
- **Parking Rates and Options** — Understand Costs
- **Alerts and Directions** — Navigate Easily
- **Event Parking** — Plan Ahead
- **Alternative Transportation Options** — Explore Alternatives

### [Counseling Services](https://usm.maine.edu/counseling-services/)
*Service*
Provides mental health support through various counseling services and resources for students.

- **Urgent Counseling and Appointments** — Access Immediate Support
- **Ongoing Counseling Appointments** — Schedule Regular Sessions
- **Groups and Workshops** — Enhance Learning and Support
- **Outreach and Prevention** — Promote Mental Health Awareness
- **ScreenU** — Assess Substance Misuse Risk

### [Student Financial Services](https://usm.maine.edu/student-financial-services/)
*Service*
Provides comprehensive financial assistance and guidance for students to ensure an affordable education.

- **Financial aid guidance** — Navigate Financial Aid
- **Net price calculator** — Estimate Costs Easily
- **Billing and payments** — Process Payments Efficiently
- **Scholarships and resources** — Access Financial Resources

## Market Segments

- **Career services and employer engagement** (market size $3.0B, CAGR 6%): Services that prepare students for employment and connect them with employers via coaching, job and internship search support, on-campus recruiting, and employer partnership programs.
- **Continuing education and workforce development** (market size $250.0B, CAGR 6.2%): Programs and services that provide upskilling, industry-recognized certifications, employer-customized training, and flexible delivery for adult learners and corporate partners.
- **Student counseling and mental health services** (market size $2.5B, CAGR 7.5%): Short-term counseling, assessments, and in-person or telehealth therapy to support student mental health and wellbeing.
- **Academic support and tutoring centers** (market size $67.0B, CAGR 7.5%): Integrated library, testing, tutoring, study spaces, and printing services that support student academic success.
- **Student information systems** (market size $16.0B, CAGR 15%): Student records, advising, student financials and student experience capabilities for higher education administration and student lifecycle management.
