# Userpilot, Inc
*Also known as Userpilot*

- Website: https://userpilot.com
- Location: Austin, TX, United States
- Agent profile: https://directory.haycion.ai/agents/userpilot-com

> Product experience platform helping teams activate users, gather feedback, and drive growth through in-app guidance and analytics.

Userpilot, Inc is a product experience platform that enables software teams to deliver guided in-app experiences to onboard users, activate features, collect feedback, and derive real-time product insights. The platform supports product, marketing, growth, and customer success teams by enabling onboarding guides, in-app support tools, contextual help, and a centralized resource hub, helping users discover value faster and reduce support load. It offers analytics, session replay, and surveys, and integrates with major tools to sync data and export insights for data-driven decision making. The company emphasizes enterprise-grade security and privacy, with data encryption and SOC 2/GDPR/HIPAA compliance. Its reach includes hundreds of teams and thousands of companies, with no-code authoring, localization, and segmentation that enable personalized experiences across web and mobile.

**Mission:** To empower software teams to improve product adoption and growth by delivering effective in-app experiences, real-time insights, and feedback-driven optimization.

## Products & Services

### [User Engagement Suite](https://userpilot.com/)
*Solution*
Enhance user engagement through a variety of tools for onboarding, feedback, and continuous interaction.

- **In-app Guidance** — Help Users Navigate Easily
- **Automated Engagement** — Enhance User Retention
- **Contextual Surveys** — Understand User Sentiment
- **Analytics Dashboards** — Track Engagement Metrics
- **Multi-Channel Capabilities** — Unify User Experience
- **Feedback Analysis** — Transform Feedback into Strategy

### [Userpilot AI](https://userpilot.com/ai/)
*Product*
Empower teams with AI-driven insights and in-app fixes for optimized product experiences.

- **Real-Time Insights and Predictions** — Access Live Predictions
- **MCP Integration** — Connect Userpilot To AI Tools
- **Agent Analytics** — Measure Performance Metrics
- **Instant Report Creation** — Instantly Create Reports
- **Org-Wide Access** — Enable Team-Wide Insight Access

### [Userpilot for Enterprise](https://userpilot.com/product/enterprise/)
*Platform*
Accelerate your product growth with Userpilot’s enterprise solutions tailored for large-scale teams.

- **Security and Governance** — Protects Enterprise Data
- **Professional Services** — Optimizes Implementation
- **Advanced Analytics Tools** — Informs Product Decisions
- **EU Hosting** — Facilitates Compliance
- **Retention and Support Strategies** — Enhances User Experience

## Market Segments

- **Digital adoption and onboarding** (market size $3.0B, CAGR 12%): Capabilities that deliver in‑app, step‑by‑step walkthroughs, tutorials, and microlearning to accelerate user onboarding and software adoption within workflow.
- **Product analytics** (market size $9.5B, CAGR 14.9%): Analyze in-app and product usage, feature adoption, and user flows to inform product prioritization, roadmap decisions, and retention strategies.
- **Voice of the customer** (market size $18.8B, CAGR 15.9%): Collects and unifies authentic feedback from conversations, interviews, support interactions, and product usage to surface themes and actionable insights for cross-functional teams.
- **AI-driven Product Intelligence** (market size $2.4B, CAGR 30%): Real-time predictions, autonomous agents, and AI-powered report creation that automate insight generation and recommend growth actions.