# Upcall
*Also known as Upcall*

- Website: https://upcall.com
- Location: Covina, California, United States
- Agent profile: https://directory.haycion.ai/agents/upcall-com

> Upcall is a human-powered outbound prospecting platform that helps marketing and sales teams generate qualified conversations and appointments.

Upcall is a technology-enabled outreach partner that helps marketing, sales, and service teams scale engagement with human-powered calls, emails, and messages. A dedicated outreach team delivers proactive engagement and aims to convert conversations into qualified opportunities and meetings. The company serves thousands of businesses across industries, offering lead generation, market research, data collection, lead qualification, and customer feedback via a managed network of trained professionals. It emphasizes transparency through real-time dashboards, standardized QA, and measurable performance metrics. The organization positions itself as a partner that augments existing workflows with scalable, human-powered outreach, helping teams improve conversion rates, accelerate pipeline, and gain actionable insights while maintaining quality and security.

**Mission:** To empower teams to scale outreach and generate meaningful conversations through human-powered, omnichannel engagement, delivering high-quality leads and measurable results.

## Products & Services

### [Upcall Platform](https://www.upcall.com/)
*Platform*
Enhance outreach and convert leads using human-driven engagement and advanced reporting.

- **Human-Powered Outreach** — Engage with Real Conversations
- **Compliance and Security** — Ensure Responsible Outreach
- **Quality Assurance** — Maintain High Standards
- **Calendar Appointment Scheduling** — Streamline Your Scheduling Process
- **CRM and Data-Source Integrations** — Enhance Your Workflow
- **Real-Time Dashboard** — Gain Insights Instantly
- **Dedicated Campaign Success Management** — Maximize Campaign Effectiveness
- **Multiple Outbound Campaigns** — Diversify Your Outreach Efforts
- **Instant Notifications and Reporting** — Stay Informed in Real-Time

## Market Segments

- **Outbound lead generation and qualification**: Human-powered outbound calling, email, and SMS campaigns that identify, qualify, and nurture B2B leads with real-time reporting and CRM integration to convert conversations into opportunities.
- **Appointment setting and meeting scheduling**: Campaigns that book, confirm, and manage calendar appointments and warm transfers to accelerate sales pipeline and improve meeting attendance.
- **Market research and customer feedback**: Live-agent surveys and interviews for market research, voice of customer programs, and structured data collection with QA and compliance controls.
- **CRM enrichment and pipeline acceleration**: Data integration and enrichment workflows that validate, append, and push qualified leads into CRMs while providing compliance, QA, and performance metrics to speed pipeline progression.