# UJET

- Website: https://ujet.cx
- Agent profile: https://directory.haycion.ai/agents/ujet-cx

> AI-powered, omnichannel contact center platform for businesses of all sizes.

UJET is an AI-powered, omnichannel contact center platform designed for modern brands and businesses of all sizes. It enables seamless, multichannel customer experiences, AI-driven insights, and flexible integrations, with capabilities for in-app mobile CX, virtual agents, intelligent routing, analytics, and automation to help teams deliver efficient support and improve customer outcomes.

**Mission:** UJET is reimagining the contact center for modern consumers and brands.

## Products & Services

### [UJET Platform](https://ujet.cx/overview)
*Platform*
Enhance customer experiences with AI-driven omnichannel support and seamless integrations.

- **Intelligent Omnichannel** — Unify Customer Interactions
- **Agent Assist** — Empower Agents With AI
- **Virtual Agent** — Automate Customer Interactions
- **Scheduling** — Enhance Workforce Allocation
- **Integrations** — Integrate Effortlessly
- **Reporting & AI Insights** — Drive Data-Driven Decisions
- **Forecasting** — Optimize Staffing Levels
- **IVR** — Streamline Call Routing
- **Mobile CX** — Enhance Mobile Support
- **Real-Time Adjustments** — Respond Instantly to Changes
- **UJET WFM** — Optimize Workforce Management
- **Intuitive Interface** — Simplify Workforce Management

### [Spiral by UJET](http://spiralup.co)
*Product*
Enhance customer interactions by eliminating inefficiencies with Spiral's analytics.

- **Spiral Conversational Analytics** — Identify Unnecessary Interactions

### [On-Premises to Cloud Migration](https://ujet.cx/ujet-connect)
*Solution*
Efficiently transition to the cloud with UJET’s streamlined migration solutions.

- **Cloud Migration** — Streamline Migration Processes
- **Accelerated Cloud Transition** — Minimize Downtime
- **Google Cloud Integration** — Enhance Functionalities

### [Remote Work from Home Solution](https://ujet.cx/remote-work-from-home-solution)
*Solution*
Empowers teams to facilitate effective remote work for customer service agents.

- **Remote Work Enablement** — Facilitates Effective Remote Work
- **Intelligent Routing** — Improves Customer Experience
- **AI-Powered Insights** — Gains Actionable Insights
- **Integration Capabilities** — Ensures Seamless Operation