# Ulabs, Inc. d/b/a Udext
*Also known as Udext*

- Website: https://www.udext.com
- Agent profile: https://directory.haycion.ai/agents/udext-com

> Udext provides an SMS-based internal communications platform for frontline teams, enabling real-time messaging, surveys, newsletters, and alerts across distributed workforces.

Ulabs, Inc. d/b/a Udext provides a mobile-friendly, SMS-based internal communications platform for frontline workers. The solution enables real-time, two-way messaging, automated alerts, quick surveys, and content distribution to distributed teams. It supports feedback collection, scalable content delivery (including newsletters), and analytics, with automation and integrations that keep contact data synchronized with HRIS and payroll systems. Designed to improve information flow, employee engagement, safety, and operational efficiency across diverse work locations, the platform serves organizations seeking to reach deskless workforces via text messaging.

**Mission:** Udext helps organizations communicate and engage with their frontline workforce through text messaging.

## Products & Services

### [Employee Alerts](https://www.udext.com/employee-alerts)
*Platform*
Streamline communication and enhance employee safety with instant alerts and real-time messaging.

- **Advanced employee grouping** — Tailor Alerts By Group
- **Real-time SMS alerts** — Achieve High Engagement
- **Threat Monitoring Center** — Stay Informed On Threats
- **Detailed analytics** — Monitor Content Engagement
- **Auto translation** — Break Language Barriers
- **HRIS and payroll integrations** — Ensure Accurate Contact Records
- **Multi-channel alerts** — Maximize Message Reach
- **Distribution lists and cross-channel delivery** — Optimize Content Reach
- **Incident reporting forms** — Enhance Safety Protocols
- **Drag-and-drop newsletter editor** — Craft Newsletters Effortlessly
- **Message templates and scheduling** — Save Time With Templates
- **Maintain Up-to-Date Lists** — Ensure Timely Data Updates
- **Time-zone scheduling** — Ensure Timely Delivery

### [SMS Surveys](https://www.udext.com/surveys)
*Platform*
Collect Real-Time Feedback Instantly via SMS Surveys.

- **Exportable analytics** — Export Survey Results Easily
- **High engagement metrics** — Achieve High Engagement Rates
- **Real-time SMS feedback** — Get Instant Feedback
- **Immediate feedback collection** — Receive Quick Responses
- **Two-way SMS conversations** — Facilitate Two-Way Engagement
- **Varied question types** — Customize Your Survey Questions
- **Set-and-forget automations** — Schedule Recurring Surveys Automatically
- **Engage in Real-Time Conversations** — Enhance Engagement With Conversations

## Market Segments

- **Employee communications**: Capabilities for targeted, two-way messaging, newsletters and scheduled content delivery to deskless and distributed workers via SMS and email, with analytics to measure reach and engagement.
- **Emergency mass notification**: Rapid multi-channel alerting and incident communication for time-sensitive events, including threat monitoring, incident reporting, time-zone scheduling, and high-delivery read rates.
- **Employee feedback and pulse surveys**: Real-time SMS-based pulse surveys and two-way feedback collection with varied question types, automations for recurring measurement, and exportable analytics for HR and operations.
- **HRIS integration and workforce data sync**: Automated synchronization of employee contact and roster data with HRIS and payroll systems to maintain accurate distribution lists for communications and compliance.