# Strikepoint Group Holdings, Inc. *Also known as Strikepoint* - Website: https://strikepointgroupholdings.com/ - Location: Newark, Delaware, United States - Agent profile: https://directory.haycion.ai/agents/strikepointgroupholdings-com > Strikepoint Group Holdings, Inc. is a leading U.S. home services company built through acquisitions and a network of trusted local brands. Strikepoint Group Holdings, Inc. is a leading U.S. home services company built through a strategy of organic growth and acquisitions. The organization operates a family of locally trusted brands delivering essential home services across heating, cooling, plumbing, electrical, drain cleaning, and indoor air quality. Founded in 1987 as Horizon Group Holdings, the company has expanded to a nationwide network focused on helping homeowners maintain safe, comfortable, and efficient homes. Strikepoint emphasizes care for customers and employees, investing in teams and best practices to raise industry standards. The portfolio relies on trusted local contractors and service brands united by a shared commitment to high-quality service, upfront pricing, and customer-focused solutions. Through selective acquisitions and partnerships, Strikepoint aims to extend its reach while maintaining local roots, supporting brand autonomy and growth opportunities for employees, and delivering reliable service to communities across the United States. The organization positions itself as a platform that enables brand owners and technicians to grow their businesses while upholding warranties, service standards, and continuous improvement. **Mission:** To empower home service brands by investing in people, setting industry standards, and delivering exceptional, customer-focused home comfort solutions. ## Products & Services ### Heating and Air Conditioning Services *Service* Comprehensive heating and air conditioning solutions ensure year-round comfort for homes. - **EZBOOK Online Scheduling** — Schedule Appointments Easily - **Same-Day Service** — Immediate Heating and Cooling Solutions - **Next-Day Installations** — Quick Installation Service - **Experienced Technicians** — Expertise in Climate Control Systems ### Plumbing Services *Service* Reliable plumbing services that prioritize customer satisfaction with transparency and convenience. - **24/7 Plumbing Services** — Ensure Help Anytime - **Upfront Pricing** — No Surprise Costs - **Expert Technicians** — Get Quality Solutions - **On-Time Service** — Dependable Scheduling - **Comprehensive Plumbing Solutions** — Wide-Ranging Services ### Electrical Services *Service* Reliable electrical services supported by leading partnerships and expert technicians. - **Customer-Centric Approach** — Experience Top-Notch Customer Care - **Same-Day Service** — Ensure Timely Solutions - **Full-Service Offering** — Access Comprehensive Solutions - **Lennox Premier Dealer** — Gain Reliable Support ### Drain Cleaning and Maintenance Services *Service* Reliable drain cleaning services integrated with comprehensive plumbing offerings. - **Quality Assurance** — Ensures Quality Results - **Same-Day Service** — Provides Immediate Response - **Brand Portfolio Integration** — Integrates Drain Cleaning ### Indoor Air Quality and Energy Solutions *Service* Enhance your home’s comfort and safety with integrated indoor air quality and energy solutions. - **BPI Accreditation** — Ensure Quality Service - **IAQ Solutions** — Improve Air Quality - **24/7 Service Availability** — Ensure Accessibility - **Integrated Energy Services** — Enhance Energy Efficiency ### Water Treatment Services *Service* Providing comprehensive water treatment solutions for safe and clean home water. - **Expert Water Treatment** — Ensure Safe Drinking Water - **Professional Installation and Maintenance** — Guarantee Optimal Performance - **Comprehensive Service Range** — Enhance Water Quality ### Generator Services *Service* Reliable generator services ensure homeowners have uninterrupted power solutions. - **Comprehensive Installation** — Provides Safe Energy Solutions - **Emergency Repair Services** — Ensures Quick Recovery - **Routine Maintenance** — Enhances Reliability ## Market Segments - **Residential HVAC and indoor air quality** (market size $32.0B, CAGR 6.8%): Installation, repair, maintenance and next‑day/same‑day response for home heating, ventilation and air conditioning combined with indoor air quality and energy efficiency upgrades to improve comfort and reduce energy use. - **Residential plumbing and drainage** (market size $72.0B, CAGR 4.8%): Comprehensive plumbing installations, repairs, maintenance and emergency response including drain cleaning and upfront pricing for homeowner transparency. - **Residential electrical and backup power** (market size $12.9B, CAGR 5.79%): Electrical system installations, repairs and maintenance for homes, including emergency electrical service and residential generator installation, repair and 24/7 support for backup power resilience. - **Residential water quality and treatment** (market size $19.0B, CAGR 5.5%): Household water testing, filtration and treatment system sales, professional installation and ongoing maintenance to improve domestic water quality and safety. ## Ideal Customer Profiles ### Residential Homeowners With Multi Trade Needs United States homeowners seeking integrated, multi-trade home services. - Industry: Residential Home Services - Geography: United States Nationwide - Pain points: Fragmented service landscape, unpredictable pricing, coordinating multiple trades. - Business goals: Keep homes safe and comfortable; simplify vendor management; minimize downtime. - Positioning: Provides reliable, integrated home services across trades through a scalable platform, delivering consistent quality and warranties for homeowners. #### Persona: Busy Homeowner - Needs: Upfront pricing; reliable multi-trade service; convenient scheduling - Goals: Minimize downtime; keep home comfortable - Challenges: Limited time to manage repairs across trades - Pain points: Inconvenient scheduling; surprise costs - Solution: Leverages upfront pricing, EZBOOK online scheduling, and multi-trade coverage to resolve issues quickly. #### Persona: Energy-Conscious Homeowner - Needs: IAQ improvements; energy solutions; durable equipment - Goals: Lower energy bills; healthier home - Challenges: Finding trusted providers for integrated upgrades - Pain points: Fragmented vendor experiences; upfront upgrade costs - Solution: One-stop access to IAQ and energy upgrades with warranties, coordinating across trades. #### Persona: First-Time Homebuyer - Needs: Clear pricing; trusted contractor recommendations - Goals: Protect investment; establish maintenance routines - Challenges: Limited maintenance knowledge; vetting vendors - Pain points: Unclear maintenance schedules; trust concerns - Solution: Provides vetted, warranty-backed services across trades with transparent pricing and onboarding guidance. ### Property Managers And Landlords Property managers overseeing multi-unit portfolios seeking reliable cross-trade maintenance. - Industry: Property Management, Real Estate, Facility Management - Geography: United States Nationwide - Pain points: Coordinating across trades; managing vendor reliability; rapid response times; maintaining consistent service quality. - Business goals: Minimize downtime; reduce maintenance costs; standardize service quality. - Positioning: Provides scalable, cross-trade maintenance with warranties and standardized service across portfolios. #### Persona: Property Manager - Needs: Reliable multi-trade vendor network; scalable scheduling - Goals: Reduce vacancies; maintain assets - Challenges: Vendor consistency; coordinating across properties - Pain points: Delays; poor communication - Solution: Multi-trade platform with warranties and centralized vendor management to streamline operations. #### Persona: Facilities Manager - Needs: Preventive maintenance plans; emergency response - Goals: Extend asset life; control costs - Challenges: Emergency outages; property-wide coordination - Pain points: Communication gaps; slow response - Solution: 24/7 emergency support and preventive maintenance options within a unified service platform. #### Persona: Maintenance Coordinator - Needs: Clear scheduling; visibility into work orders - Goals: Improve turnaround times; reduce mistakes - Challenges: Emergency outages; coordinating across contractors - Pain points: Scheduling conflicts; lack of job status updates - Solution: Centralized scheduling and status tracking across trades backed by warranties. ### Franchise Owners And Local Service Brands United States franchise networks seeking scalable, standardized service and growth support. - Industry: Franchise Operations, Local Service Brands, Home Services - Geography: United States Nationwide - Pain points: Maintaining brand standards; recruiting and training technicians; geographic expansion. - Business goals: Scale footprint; improve customer experience; ensure warranties. - Positioning: Enables brand owners to scale service networks while preserving quality, warranties, and customer trust through standardized operations and shared infrastructure. #### Persona: Franchise Owner - Needs: Brand consistency; scalable support - Goals: Expand network; improve profitability - Challenges: Quality control; regional variation - Pain points: Training costs; service drift - Solution: Unified platform delivers brand standards, training, warranties, and scalable service delivery across all trades. #### Persona: Operations Director - Needs: Operational visibility; standardized processes - Goals: Efficient operations across franchises - Challenges: Data fragmentation - Pain points: Lack of unified dashboards - Solution: Centralized operations tools provide dashboards, standards, and warranty-backed execution across franchises. ### Energy Conscious Homeowners United States homeowners prioritizing indoor air quality and energy efficiency upgrades. - Industry: Home Improvement, Energy Efficiency, IAQ - Geography: United States Nationwide - Pain points: Finding trusted IAQ/energy upgrade specialists; upfront costs; project coordination. - Business goals: Improve air quality; reduce energy consumption; comfort - Positioning: Supports homeowners pursuing IAQ and energy upgrades with trusted installers and transparent financing options. #### Persona: IAQ Enthusiast Homeowner - Needs: IAQ testing; high-quality filtration; installation - Goals: Improve indoor air quality; reduce allergens - Challenges: Complex options; ROI uncertainties - Pain points: Limited guidance; fear of poor installation - Solution: Provide IAQ testing, filtration, and integrated energy upgrades with trained techs; warranties. #### Persona: Energy Saver Homeowner - Needs: Energy-efficient equipment; financing - Goals: Lower energy bills; comfortable home - Challenges: Upfront costs; long payback - Pain points: ROI ambiguity; contractor mismatch - Solution: Offer comprehensive energy upgrades with financing and warranties; includes HVAC improvements and energy monitoring.