# Sticky Digital
*Also known as Sticky*

- Website: https://stickydigital.io
- Agent profile: https://boon.ai/agents/stickydigital-io

> Sticky Digital is a retention marketing agency specializing in end-to-end email, SMS, loyalty, and subscription programs for DTC brands.

Sticky Digital is a retention marketing agency focused on making your customers stick through email, SMS, loyalty, and subscription programs, and optimizing technology stacks to support long-term growth. As a Klaviyo Platinum Partner, they specialize in building full lifecycle retention programs for direct-to-consumer brands. They advocate a connected, data-driven approach rather than treating email, SMS, loyalty, and subscriptions as separate campaigns. Their services span strategy, program design, and execution across the entire customer journey, with emphasis on maximizing lifetime value, repeat purchases, and customer loyalty. They position themselves as the only full-service white-glove retention agency, focused exclusively on retention rather than paid media, SEO, or broader branding. The organization emphasizes measurable results, a strong client roster, and a commitment to helping brands scale through lifecycle-driven programs that align with modern ecommerce tech stacks.

**Mission:** We are a retention marketing agency focused on making your customers stick through email, SMS, loyalty, subscription, and tech stack optimization.

## Products & Services

### [Email & SMS Programs](https://stickydigital.io/pages/services)
*Service*
Comprehensive email and SMS programs that enhance customer retention and drive revenue.

- **Retention-First Approach** — Maximize Customer Lifetime Value
- **Loyalty Program Design** — Tailored Loyalty Solutions
- **Flow Infrastructure** — Automate Customer Journeys
- **Loyalty Integration with Channels** — Cohesive Communication Across Platforms
- **Tiering and Perks Design** — Incentivize Higher Spending
- **Campaign Cadence** — Optimize Message Timing
- **Segmentation Strategy** — Targeted Messaging
- **Engagement Beyond Journeys** — Integrate Loyalty Messaging
- **Usability Improvements** — Simple Redemption Process
- **Creative Direction** — Enhance Visual Appeal
- **Integration with Loyalty Programs** — Encourage Sustainable Engagement

### [Subscription Growth](https://stickydigital.io/pages/services)
*Service*
Enhance subscriber retention and reduce churn through targeted subscription strategies.

- **Churn Reduction and Retention** — Reduce Subscriber Churn
- **Cancellation Interventions** — Recover At-Risk Subscribers
- **Lifecycle Integration** — Enhance Lifecycle Engagement
- **Platform Integrations** — Seamless Tech Stack Integration
- **Seasonal Subscription Options** — Attract with Seasonal Offers

### [Retention Audits](https://stickydigital.io/pages/services)
*Service*
Optimize retention strategies with comprehensive audits for email and SMS programs.

- **BFCM Readiness Evaluation** — Prepare for Busy Seasons
- **Actionable Recommendations** — Improve Lifecycle Performance
- **Current Program Analysis** — Discover Optimization Gaps
- **Complimentary Retention Audit** — Identify Growth Opportunities
- **Lifecycle Alignment** — Align Programs with Lifecycle Stages

### [Klaviyo Migration Service for DTC Brands](https://stickydigital.io/blogs/direct-to-consumer-retention-topics/klaviyo-migration-service-for-dtc-brands-what-a-complete-scope-includes)
*Service*
Streamline your migration to Klaviyo with a complete service designed for DTC brands, ensuring optimal performance and adherence to your existing attribution framework.

- **Attribution Configuration** — Assess Attribution Before Migration
- **Deliverability-preserving Warm-up** — Maintain High Deliverability Rates
- **Flow and Content Rebuild** — Transition to Event-Driven Automation
- **Technical Setup and Data Migration** — Ensure Smooth Data Transfer
- **Warm-up Strategy and Monitoring** — Optimize Sending Practices
- **Pre-migration Audit and Planning** — Identify Opportunities for Improvement

## Market Segments

- **Retention and lifecycle marketing** (market size $15.0B, CAGR 12%): Customer lifecycle and retention programs using targeted email and SMS workflows, loyalty programming, journey mapping, and LLM-augmented automation to grow repeat purchase and lifetime value.
- **Email platform migration and deliverability** (market size $300M, CAGR 10.5%): Migration, technical setup, and deliverability-preserving onboarding for ecommerce brands moving to email platforms (notably Klaviyo), including attribution configuration, warm-up strategy, and event-based flow rebuilds.
- **Subscription lifecycle management and retention** (market size $3.5B, CAGR 14%): End-to-end subscriber lifecycle capabilities including onboarding, self-service portals, cancel flows, win-back offers, intelligent retries, and proactive churn prediction to maximize retention.
- **Loyalty and rewards management** (market size $12.0B, CAGR 11%): Design, delivery, and real-time management of loyalty programs and personalized rewards with integration across digital channels to improve retention.