# Spryker Systems GmbH
*Also known as Spryker*

- Website: https://spryker.com
- Location: Berlin, Berlin, Germany
- Agent profile: https://directory.haycion.ai/agents/spryker-com

> Spryker is a Berlin-based provider of a modular, API-first commerce platform that enables enterprises to build flexible B2B, B2C, and marketplace digital commerce.

Spryker Systems GmbH, known as Spryker, is a Berlin-based software company offering a modular, API-first, headless commerce platform that enables large organizations to design, build, and operate complex digital commerce models. The company focuses on empowering enterprises to move from traditional e-commerce to flexible, multi-channel experiences, including direct-to-consumer storefronts, B2B self-service capabilities, and multi-vendor marketplaces. Built for rapid time-to-market and ongoing evolution, the platform emphasizes composable architecture, strong integrations via a unified API layer, and scalable operations across geographies and industries. Spryker serves manufacturers, distributors, retailers and other organizations seeking tailored customer journeys, unified data, and the ability to adapt to changing business models. The company also provides customer success resources, partnerships, and an ecosystem to support long-term growth and digital transformation.

**Mission:** To create the most flexible commerce software on the market.

## Products & Services

### [Spryker Commerce OS Platform](https://spryker.com/platform)
*Platform*
Empower your digital commerce with Spryker's composable, modular platform for flexible business models.

- **Modular API-first Headless Architecture** — Supports Evolving Commerce Models
- **GLUE API for Data Orchestration** — Coordinates Data Flow Seamlessly
- **Supports Multiple Business Models** — Adapts to Diverse Business Needs
- **AI Commerce Capabilities** — Enhances Operational Efficiency
- **Cross-System Orchestration** — Integrate Seamlessly
- **Rapid Time-to-Market & Scalable Evolution** — Accelerates Deployment Speed
- **Unified API Layer for Integrations** — Enables Seamless Integrations
- **Composable Building Blocks** — Compose Custom Solutions
- **Install-Base Guided Discovery** — Simplify Parts Discovery
- **Real-Time Order Status** — Enhance Order Transparency
- **Spryker Apps Ecosystem** — Extends Platform Capabilities
- **Customer-Specific Pricing & Entitlements** — Provide Tailored Pricing
- **Parts and Fitment Lookup** — Accelerate Ordering
- **Role-Based Permissions** — Manage Access Efficiently
- **Warranty & Claims Workflows** — Simplify Claims Management
- **Multi-Market Rollout** — Expand Globally
- **Reordering & Subscriptions** — Streamline Repeat Orders

### [Spryker Enterprise Marketplace](https://spryker.com/platform/portfolio/enterprise-marketplace)
*Platform*
Build and scale your digital marketplace efficiently and effectively.

- **Marketplace Back Office** — Manage Marketplace Oversight
- **Onboarding & Merchant Management** — Simplify Merchant Onboarding
- **Seamless Order Management** — Streamline Order Processes
- **Fulfillment Management** — Streamline Fulfillment Processes
- **Marketplace Commission Engine** — Optimize Revenue Streams
- **Product & Offer Management** — Enhance Product Visibility
- **Search & Product Discovery** — Facilitate Product Discovery
- **Merchant Experience** — Empower Merchants

### [Spryker AI Commerce](https://spryker.com/technologies/ai-commerce)
*Platform*
Amplify commerce performance with integrated AI features driving efficiency and enhanced customer journeys.

- **AI-Powered Search** — Enhance Product Discovery
- **Vector Search Integration** — Refine Search Precision
- **AI-Guided Shopping Experience** — Accelerate Customer Engagement
- **Operational Efficiency Tools** — Boost Administrative Productivity

### [Spryker B2C Commerce](https://spryker.com/platform/portfolio/b2c-commerce)
*Platform*
Enhance customer experiences with seamless omnichannel capabilities for B2C transactions.

- **Cart & Checkout Experience** — Enhance Customer Purchasing Journey
- **Order Management** — Streamline Order Fulfillment
- **Omnichannel Integration** — Unify Customer Experiences
- **Brand & International Expansion** — Support Brand-Specific Experiences
- **Inventory Management** — Ensure Accurate Stock Information
- **Pricing & Discounts** — Maximize Sales Through Promotions
- **Product Catalog Management** — Support Configurable Offerings
- **Content Management System** — Customize Store Experiences
- **AI-Powered Customer Insights** — Leverage Data for Personalization

### [Spryker Safari Training Portal](https://spryker.com/training)
*Platform*
Accelerate learning and adaptability through tailored, AI-driven training resources.

- **AI-Powered Training** — Enhances Learning Efficiency
- **Customer & Partner Focus** — Boosts Adoption Rates
- **Role-Based Access to Training** — Provides Personalized Learning Paths
- **Continuous Updates on Feature Releases** — Keeps Skills Current

### [Spryker Professional Services](https://spryker.com/platform/portfolio/composable-value-services)
*Service*
Achieve faster ROI and accelerate your path to business outcomes with Spryker's Professional Services.

- **Technical Implementation Guidance** — Optimize Technical Implementation
- **Launch, Scale & Outcomes Planning** — Ensure Successful Launch and Growth
- **Business Model Innovation Guidance** — Guide Business Model Innovation
- **Expert Consulting Services** — Receive Targeted Expert Insights
- **Organizational Readiness & Governance** — Establish Organizational Readiness

### [Composable Value Services](https://spryker.com/platform/portfolio/composable-value-services)
*Service*
Accelerate ROI and platform adoption with tailored professional services for your digital transformation.

- **Growth Enablement & Scaling** — Enable Growth & Scale
- **Innovation & Business Model Design** — Drive Innovation
- **Technical Implementation Guidance** — Facilitate Smooth Implementations
- **Organizational Readiness & Governance** — Ensure Organizational Readiness
- **Tailored Support Resources** — Access Comprehensive Support

## Market Segments

- **Composable commerce platform** (market size $1.8B, CAGR 20%): Modular, headless commerce capabilities for building storefronts, cart and checkout, promotions, and omnichannel customer management to enable end-to-end e-commerce operations.
- **Marketplace Management** (market size $119.9B, CAGR 13.5%): Capabilities to build and operate digital marketplaces including merchant onboarding, commission and payout management, product and offer governance, and marketplace-specific fulfillment and back-office controls.
- **Personalization and merchandising** (market size $3.5B, CAGR 12%): AI‑driven product discovery, search and browse, dynamic category listings, recommendations and merchandising orchestration to increase conversion and average order value.
- **Professional services and implementation** (market size $36.3B, CAGR 16.82%): Implementation, deployment, and customer success services that provide predictable rollouts, adoption support, and ongoing guidance to maximize platform ROI.