# Sogolytics
*Also known as Sogo*

- Website: https://www.sogolytics.com
- Agent profile: https://directory.haycion.ai/agents/sogolytics-com

> Sogolytics provides an experience management platform that helps organizations collect, analyze, and act on feedback from customers and employees.

Sogolytics offers an Experience Management Platform that helps organizations collect, analyze, and act on feedback to improve customer and employee experiences across channels. The platform enables survey design, distribution, data management, analytics, and actionable insights to support decision-making and continuous improvement.

**Mission:** To empower organizations to listen, learn, and improve experiences through integrated feedback collection, analytics, and collaboration across teams.

## Products & Services

### [Enterprise Feedback](https://www.sogolytics.com/enterprise-survey-software/)
*Product*
Empower insights through comprehensive survey design and analytics for optimal feedback management.

- **All Features** — Access Comprehensive Tools
- **Survey Design** — Design Surveys Instantly
- **Data Management** — Effortlessly Manage Data
- **Survey Distribution** — Efficient Survey Distribution
- **Reporting** — Generate Instant Reports
- **Survey Participation** — Increase Response Engagement

### [Customer Experience](https://www.sogolytics.com/customer-experience-platform/)
*Product*
Enhance customer journeys and outcomes through unified feedback and actionable insights.

- **Customer Analytics** — Transform Metrics Into Insights
- **Omnichannel Experience** — Ensure Consistency Across All Channels
- **Alerts and Action Plans** — Quickly React And Strategically Plan
- **Customer Journey** — Identify And Resolve Friction Points
- **Voice of Customer** — Gather And Analyze Customer Feedback
- **Net Promoter Score (NPS)** — Measure And Enhance Customer Loyalty
- **Ticketing** — Manage Customer Issues Efficiently

### [Employee Experience](https://www.sogolytics.com/employee-experience-platform/)
*Product*
Enhances workplace culture and employee outcomes through feedback and analytics.

- **Employee Engagement** — Increase Employee Engagement
- **Company Culture** — Cultivate Positive Culture
- **Employee Journey** — Optimize Employee Pathways
- **HR Analytics** — Leverage Data for Insights
- **Candidate Experience** — Boost Candidate Experiences
- **Employee 360 Feedback** — Provide Comprehensive Insights
- **Employee Pulse** — Monitor Employee Sentiment
- **Performance Management** — Facilitate Growth Through Feedback
- **Digital EX** — Enhance Digital Engagement
- **Employee Wellbeing** — Promote Employee Health

### [Online Survey Tool (DIY)](https://www.sogolytics.com/online-survey-tool/)
*Product*
Design, distribute, and analyze surveys with a comprehensive DIY solution.

- **All Features** — Access Full Toolbox
- **Data Management** — Control Your Data
- **Survey Design** — Design Surveys Intuitively
- **Reporting** — Generate Reports Quickly
- **Survey Distribution** — Distribute Surveys Effectively
- **Survey Participation** — Boost Response Rates

### [Managed Services](https://www.sogolytics.com/managed-services/)
*Service*
Efficiently manage your research projects from design to insights with Sogolytics Managed Services.

- **Managed Survey Projects** — Oversee Projects From Start To Finish
- **Survey Design Services** — Craft High-Quality Surveys
- **K12 Managed Research** — Supports K12 Research Initiatives
- **Survey Panel Services** — Recruit Targeted Respondents