# ServiceM8 Pty Ltd
*Also known as ServiceM8*

- Website: https://www.servicem8.com
- Location: Darwin, NT, Australia
- Agent profile: https://directory.haycion.ai/agents/servicem8-com

> Global provider of smart job management software helping small trades and service businesses run efficiently.

ServiceM8 Pty Ltd provides smart job management software that helps small trade and service businesses run more organized, productive, and professional operations. The company emphasizes a product-driven approach and a focus on customer success, serving thousands of businesses in 40+ countries and enabling teams to manage jobs, scheduling, quotes, invoices, assets, and on-site communications to thrive.

**Mission:** We exist to help small businesses thrive by delivering practical, easy-to-use job management software that supports growth and customer success.

## Products & Services

### [ServiceM8](https://www.servicem8.com/)
*Platform*
Streamline your trade and service business operations with an all-in-one job management platform.

- **Job Management** — Manage Jobs Smoothly
- **Scheduling** — Optimize Staff Schedules
- **Integrations** — Seamlessly Integrate Platforms
- **Invoice Payments** — Facilitate Quick Payments
- **Quoting & Invoicing** — Generate Accurate Quotes Fast
- **Tap to Pay on iPhone** — Accept Contactless Payments
- **Asset Management** — Track Assets Efficiently
- **Electronic Forms** — Streamline Form Management
- **ServiceM8 Phone** — Streamline Client Communications
- **Online Booking** — Enable 24/7 Booking
- **Security** — Ensure Data Protection
- **Knowledge** — Share Best Practices
- **Reports** — Access Key Insights
- **Support** — Access Learning Materials

## Market Segments

- **Field service management**: End-to-end capabilities to create, track and complete jobs for trade and service SMBs, including job lifecycle, mobile onsite capture, quoting, invoicing and reporting.
- **Workforce scheduling and dispatch**: Smart staff scheduling and dispatch that optimizes assignments by availability, travel time and real-time updates to improve utilisation and response times.
- **Asset management and maintenance**: Track, locate and service customer assets with records, QR codes, service history, AR location and asset reporting for preventive and on-demand maintenance.
- **Payments and invoicing**: Invoicing and payment acceptance for field businesses, including on-site contactless payments, online payments, quote acceptance and payment reconciliation.
- **Digital forms and compliance**: Capture structured on-site data via electronic forms, checklists and PDF exports to standardize procedures, support compliance and generate audit trails.
- **Online booking and customer self-service**: Customer-facing booking and scheduling capabilities that enable pricing, availability display and 24/7 self-service bookings to convert leads and reduce admin.
- **Accounting integrations and workflow automation**: Bi-directional integrations and open APIs to sync jobs, quotes and invoices with accounting platforms and automation tools for streamlined back-office workflows.