# ServiceChannel

- Website: https://servicechannel.com
- Location: Greenville, SC, United States
- Agent profile: https://directory.haycion.ai/agents/servicechannel-com

> Facilities management platform for multi-site brands to optimize maintenance, compliance, and contractor performance.

ServiceChannel is a Fortive-backed facilities management software platform that helps multi-location brands manage maintenance, compliance, and contractor performance across thousands of locations. It connects organizations with a marketplace of service providers and provides tools to manage maintenance work, asset and lifecycle management, preventive maintenance, spend and contract oversight, compliance, and analytics. By centralizing work orders, approvals, and supplier performance across thousands of locations, it enables data-driven decision making, faster responses, and consistent guest or customer experiences. The company positions itself as a single source of truth for facilities operations, helping brands reduce downtime, control costs, improve vendor performance, and scale across geographies.

**Mission:** Help multi-location brands streamline facilities operations through data-driven insights, efficient workflows, and trusted provider networks so they can deliver reliable experiences.

## Products & Services

### [ServiceChannel Platform](https://servicechannel.com/platform/)
*Platform*
Enhance facilities management efficiency through a centralized platform for multi-site operations.

- **Asset Management** — Optimize Asset Performance
- **Data Analytics and Insights** — Leverage Data for Improvement
- **Work Order Management** — Streamline Work Order Process
- **Compliance and Risk** — Ensure Regulatory Compliance
- **Preventive Maintenance** — Automate Maintenance Scheduling
- **Provider Marketplace Integration** — Access Top Providers
- **Capital Planning and Projects** — Streamline Project Management
- **Maintenance Inventory and Parts** — Reduce Downtime
- **Spend Optimization** — Maximize Budget Efficiency
- **Program Transformation** — Transform Facilities Programs

### [ServiceChannel Managed](https://servicechannel.com/managed/)
*Service*
Optimizes facilities management with collaborative services, reducing costs while enhancing provider performance.

- **24/7 Support and Call Center** — Provides Constant Assistance
- **Provider Network Management** — Optimizes Provider Performance
- **Cost Control and Efficiency** — Reduces Overall Expenses
- **End-to-End Work Order Management** — Ensures Timely Execution
- **Data-Driven Decision Making** — Enhances Strategic Insights
- **EasyPay** — Streamlines Payment Process
- **Platform Administration and Program Management** — Ensures Operational Smoothness
- **Growth Enablement** — Facilitates Scalable Growth

### [ServiceChannel Marketplace](https://servicechannel.com/marketplace/)
*Platform*
Find and source top-performing service providers tailored to your facilities management needs.

- **Performance-Based Data** — Drive Informed Sourcing Decisions
- **Provider Search** — Locate High-Performing Providers
- **Managed Network** — Ensure Comprehensive Provider Management
- **Provider Scout** — Optimize Provider Selection
- **Provider Integration** — Streamline Operational Efficiency
- **Provider Profiles and Mobile** — Enhance Provider Engagement