# Sera Systems, Inc.
*Also known as Sera*

- Website: https://sera.tech
- Location: Dallas, Texas, United States
- Agent profile: https://directory.haycion.ai/agents/sera-tech

> All-in-one field service management solution for HVAC, plumbing, and electrical contractors.

Sera Systems, Inc. provides an all-in-one field service management solution for home service businesses, focusing on HVAC, plumbing, and electrical contractors. The platform helps streamline scheduling, dispatch, job progress tracking, invoicing, payments, and customer interactions, with mobile apps and integrations to connect with accounting and marketing tools. Its mission is to help service teams operate more efficiently, grow profitability, and deliver better customer experiences.

**Mission:** To help home service businesses run smarter, faster, and more profitably by streamlining operations and scheduling.

## Products & Services

### [Sera Field Service Management Platform](https://sera.tech/)
*Platform*
Enhances field service operations for HVAC, plumbing, and electrical contractors through seamless scheduling and customer management.

- **Real-time job progress** — Gain Full Job Visibility
- **Smart scheduling and dispatching** — Maximize Operational Efficiency
- **Job Progress** — Gain Full Visibility
- **Smart Dispatching** — Improve Dispatch Efficiency
- **Fast payments** — Accelerate Cash Flow
- **Mobile access** — Work from Any Location
- **Seamless integrations** — Keep Data Connected
- **Admin Portal** — Manage Operations Effectively
- **Customer Hub** — Enhance Customer Experience
- **Customer memberships** — Build Loyal Customer Base
- **Margin pricing** — Optimize Profit Margins
- **Quote builder** — Streamline Quoting Process
- **Digital Invoicing** — Accelerate Payments
- **Tech App** — Empower Technicians
- **Seamless Integrations** — Connect Essential Tools
- **Inventory tracking** — Manage Inventory Efficiently
- **Job insights** — Monitor Job Performance

## Market Segments

- **Field service management**: Core capabilities for planning, dispatching, tracking, and managing field service work for home-services contractors, including scheduling, job progress, quoting, margin tracking, and reporting.
- **Mobile workforce management**: Capabilities that enable mobile technicians to receive jobs, access job details, record time and status in real time, and support dispatch optimization and route-aware scheduling.
- **Customer engagement and self-service**: Customer-facing features that allow online booking, estimate acceptance, membership management, service history access, and self-service payment and communications.
- **Payments and billing automation**: Automated invoicing, fast payment capture, and billing workflows integrated with accounting systems to accelerate cash flow and reduce billing friction.