# Run Payments LLC *Also known as Run Payments* - Website: https://runpayments.io - Location: Wayne, PA, United States - Agent profile: https://directory.haycion.ai/agents/runpayments-io > Run Payments LLC is a payments technology company delivering an integrated processing platform and partner ecosystem for merchants. Run Payments LLC is a payments technology company providing an integrated payments platform and partner ecosystem for merchants and service providers. The company enables secure payment acceptance and processing across channels through a multi-processor API, supports merchant onboarding and administration via a unified portal, and connects merchants with a network of technology partners to simplify payments, reconciliation, and data insights in a scalable environment. **Mission:** To empower merchants to transact securely and efficiently through a unified payments platform and network of partners. ## Products & Services ### [Run Partner](https://runpayments.io/products/partner) *Platform* Simplify and scale your merchant portfolio with streamlined onboarding and management. - **Multi-Processor Integration** — Integrate Seamlessly - **Deal Tracking and Rapid Boarding** — Accelerate Onboarding - **Merchant Portfolio Management** — Manage Portfolios Effortlessly - **Lead Management with Universal Onboarding** — Streamline Enrollment - **Payouts and Residuals Transparency** — Ensure Transparent Earnings - **Automated Product Activations** — Automate Activations - **White Labeling and Branding** — Brand Your Solutions - **Chargeback Management** — Resolve Disputes Quickly - **Pipeline Report Generation** — Forecast Financials Effectively ### [Run Merchant](https://runpayments.io/products/merchant) *Platform* Manage all payments seamlessly from one powerful dashboard. - **Hosted Payments Pages** — Accept Payments Easily - **Real-Time Transaction Management** — Instant Transaction Oversight - **Virtual Terminal and Customer Vault** — Secure Payment Processing - **Level 2/3 Interchange Optimization** — Lower Transaction Costs - **Multi-Location Management** — Centralize Operations - **Chargeback Dispute Manager** — Simplify Dispute Management - **Optimized Interchange + Surcharging Tools** — Manage Costs Effectively - **Recurring Payments and Subscriptions** — Automate Billing - **Flexible Invoicing & Recurring Billing** — Enhance Customer Engagement - **Built-In App Marketplace** — Expand Functional Capabilities ### [Run Developer](https://runpayments.io/products/developer) *Platform* Seamlessly integrate diverse payment solutions through a single multi-processor API. - **Card Present and Card-Not-Present Support** — Supports Diverse Transaction Types - **Gateway and Processor Optionality** — Offers Flexible Gateway Options - **Multi-Processor API** — Streamlines Payment Embedding - **Dedicated Support** — Provides Comprehensive Support - **Network Tokens** — Enhances Payment Security - **Unified Data Across Processors** — Centralizes Analytics Data - **Recurring Billing** — Facilitates Subscription Services - **Stress-Free Deployment** — Expedites Scaling Operations ## Market Segments - **Payment orchestration and processor routing**: Capabilities that centralize multi-processor routing, gateway optionality, network tokenization, and normalized transaction data to optimize payment acceptance across channels. - **Merchant payments and transaction operations**: Real-time transaction management, hosted checkout, virtual terminal and customer vault, multi-location oversight, interchange optimization, surcharging, and core payment lifecycle workflows for merchants. - **Recurring billing and subscription management**: Recurring billing, subscription lifecycle management, flexible invoicing, and automated scheduled payments for subscription and recurring-revenue merchants. - **Chargeback and dispute management**: Automated chargeback notifications, guided dispute workflows, and chargeback handling tools to reduce losses and streamline dispute resolution. - **ISO and partner portfolio management**: Partner- and ISO-focused onboarding, deal tracking, merchant portfolio management, white-label branding, payout and residuals transparency, and pipeline reporting for scaling merchant portfolios. ## Ideal Customer Profiles ### Embedded Payments For SaaS Platforms And Marketplaces SaaS platforms and marketplaces needing flexible, processor-agnostic payments with unified data and recurring billing. - Industry: Technology, SaaS, Marketplaces - Geography: North America, Europe, APAC - Pain points: Complex multi-processor integration; fragmented payments data; onboarding friction; limited recurring billing capabilities. - Business goals: Scale embedded payments across platforms; accelerate go-to-market; reduce integration and processing costs. - Positioning: Flexible, processor-agnostic payments and unified data enable platform and marketplace ecosystems to embed payments quickly, securely, and at scale. #### Persona: Platform Engineer - Needs: Clear API documentation, multi-processor routing options, network tokens, recurring billing - Goals: Deliver seamless payments in product, minimize maintenance, reduce PCI scope - Challenges: Navigating multiple processors, keeping up with API changes - Pain points: Onboarding complexity, inconsistent data across processors, limited developer support - Solution: Run Developer provides a single multi-processor API with unified data, network tokens, and recurring billing to simplify integration. #### Persona: Platform Product Manager - Needs: Decision-ready metrics, easy partner onboarding, reliable integrations - Goals: Speed feature delivery, improve partner adoption, demonstrate ROI - Challenges: Balancing breadth of integrations with platform stability - Pain points: Fragmented data across processors, inconsistent onboarding UX - Solution: Run Developer enables rapid feature delivery with unified data and flexible routing to support platform product initiatives. ### Multi-Location Retail And Hospitality Merchants Retail and hospitality chains needing real-time payments, multi-location oversight, and cost optimization. - Industry: Retail, Hospitality, Food Service - Geography: North America, Europe, APAC - Pain points: Payment complexity across locations; high processing costs; reconciliation challenges; dispute management. - Business goals: Streamline cross-location payments, reduce costs, improve cash flow and reporting. - Positioning: Real-time payments and cost optimization across locations empower retail and hospitality brands to operate efficiently at scale. #### Persona: Payments Operations Manager - Needs: Centralized visibility across locations, real-time transaction data, easy refunds and scheduling - Goals: Simplify multi-location reconciliation, improve settlement times - Challenges: Manual reconciliation across disparate systems, location-specific rules - Pain points: Fragmented data, costly processing, lengthy onboarding for new locations - Solution: Run Merchant provides real-time transaction management, multi-location controls, Level 2/3 optimization, hosted pages, and recurring payments to streamline operations. #### Persona: Finance Controller - Needs: Consolidated financial reporting, cost optimization tools, robust dispute handling - Goals: Reduce processing costs, improve financial accuracy - Challenges: Reconciling across locations; tracking fees and surcharges - Pain points: Lack of transparency in fees; slow settlement - Solution: Run Merchant’s interchange optimization and centralized data enable cost savings and accurate reporting. #### Persona: IT Director, Payment Systems - Needs: Seamless integrations with POS, ERP, and CRM; reliable uptime; easy onboarding for new locations - Goals: Maintain system reliability, scale with growth - Challenges: Keeping integrations current, security/compliance - Pain points: Time-consuming integrations; inconsistent data mapping - Solution: Run Merchant provides unified integration points and reliable multi-location support. ### Iso And Channel Partner Networks ISOs and banks scaling merchant portfolios with automated onboarding. - Industry: Financial Services, Banking, Fintech - Geography: North America, Europe, APAC - Pain points: Complex onboarding across processors; opaque payouts; deal tracking inefficiencies. - Business goals: Grow partner portfolio; accelerate onboarding; improve payout transparency and performance. - Positioning: A partner-centric platform that automates onboarding, provides portfolio insights, and ensures transparent payouts to grow partner networks. #### Persona: Partner Manager - Needs: Efficient onboarding, clear deal tracking, portfolio insights - Goals: Expand partner network, increase deal conversions - Challenges: Coordinating across processors, managing expectations, regulatory compliance - Pain points: Delayed activations, opaque residuals - Solution: Run Partner provides automated activations, unified onboarding, and transparent payout tracking across processors. #### Persona: Onboarding Specialist - Needs: Standardized onboarding steps, real-time status updates - Goals: Reduce time-to-revenue for partners - Challenges: Inconsistent onboarding across partners; data silos - Pain points: Manual steps; errors in data transfer - Solution: Run Partner streamlines onboarding with automated steps and universal onboarding to accelerate merchant activations. #### Persona: Channel Sales Leader - Needs: Portfolio visibility, performance analytics - Goals: Grow channel revenue, optimize commissions - Challenges: Tracking payouts and residuals; forecasting - Pain points: Lack of transparency; delayed data - Solution: Run Partner provides pipeline reports, payouts transparency, and multi-processor routing to optimize channel profitability.