# Ringly.io VOF
*Also known as Ringly*

- Website: https://www.ringly.io
- Location: Rotterdam, Netherlands
- Agent profile: https://directory.haycion.ai/agents/ringly-io

> Rotterdam-based AI-powered phone support for Shopify brands enabling automated handling of routine calls and escalation of complex issues.

Ringly.io is a Rotterdam-based B2B software company delivering an AI-powered phone support platform for e-commerce brands, especially Shopify merchants. The platform automates routine inbound calls by looking up orders, processing returns, answering catalog questions, and routing more complex issues to human agents. It integrates with Shopify and a wide ecosystem of tools to support order management, knowledge bases, and multi-channel workflows. Ringly serves a global base of Shopify brands and agencies and offers a transparent 14-day free trial with usage-based pricing that scales with volume. The company emphasizes performance guarantees and a partner network to help merchants scale support while preserving agent bandwidth for high-value work. Headquarters are in Rotterdam, Netherlands.

**Mission:** To empower Shopify brands with AI-powered phone support that handles routine inquiries, improves resolution rates, reduces costs, and frees human agents to focus on high-value work.

## Products & Services

### [Seth AI phone receptionist](https://www.ringly.io/seth)
*Service*
Seth AI phone receptionist automates support calls for Shopify brands, providing 24/7 service and real-time assistance.

- **24/7 availability** — Ensures Continuous Support
- **Performance guarantee** — Offers Risk-Free Experience
- **Caller context loading** — Personalizes Customer Interactions
- **Live actions during calls** — Delivers Immediate Resolution
- **Shopify order status and tracking** — Enhances Transparency
- **Escalation to human agents** — Facilitates Smooth Transfers
- **Product catalog access** — Provides Informed Customer Guidance
- **Helpdesk integration and transcripts** — Streamlines Support Processes

## Market Segments

- **Conversational AI and voice agents** (market size $17.1B, CAGR 20%): AI-driven voice agents and bots that handle inbound calls, perform lead qualification, collect data, schedule appointments, and simulate practice conversations.
- **E-commerce customer service automation** (market size $2.8B, CAGR 20%): Automated handling of routine e-commerce inquiries, real-time order status checks, ticketing, and human-in-the-loop escalation tailored to online retailers.
- **Post-purchase experience and order tracking** (market size $3.2B, CAGR 13.5%): Real-time shipment tracking, order status notifications and returns processing to reduce support load and improve post-purchase customer experience.
- **CRM integration and activity capture** (market size $16.0B, CAGR 4.6%): Capabilities to sync contacts, log calls and messages, push transcripts and activities into CRM systems and trigger workflows to maintain customer records and accelerate follow‑up.