# Reputation.com, Inc.
*Also known as Reputation*

- Website: https://www.reputation.com
- Location: San Ramon, CA, United States
- Agent profile: https://directory.haycion.ai/agents/reputation-com

> Reputation.com is a leading provider of AI-native reputation management software that helps organizations monitor, analyze, and act on customer feedback to improve trust and visibility.

Reputation is a leading provider of AI-native reputation management software that helps organizations monitor, analyze, and act on customer feedback to improve trust and online presence. The platform aggregates signals from reviews, listings, surveys, and other sources across locations to generate actionable insights and prioritized actions that enhance the customer experience and strengthen connections with the communities they serve.

**Mission:** To lead Reputation Experience Management by turning signals into actionable insights that improve customer experiences, strengthen brand presence, and connect organizations with the communities they serve.

## Products & Services

### [Reputation Platform](https://reputation.com/platform)
*Platform*
Enhances customer experience by unifying reputation signals and providing actionable insights for multi-location management.

- **Reputation IQ** — Get Instant Insights
- **Professional Services** — Launch Successfully
- **Insights** — Understand Customer Sentiment
- **Reviews** — Enhance Online Trust
- **Expert Services** — Gain Actionable Insights
- **Actions** — Streamline Issue Resolution
- **Surveys** — Gather Customer Feedback
- **Managed Services** — Maintain Brand Presence
- **Listings** — Maintain Accurate Listings
- **Social** — Engage on Social Media

### [GEO Readiness Report](https://geo-readiness-audit.reputation.com/)
*Service*
Enhance your brand's visibility and trustworthiness in AI-driven search results.

- **Brand Analysis for AI Presence** — Understand Your AI Visibility
- **Prioritized Next Steps** — Actionable Insights for Improvement
- **AI-Centric Analysis** — Optimize for AI Searches
- **Comprehensive Review Integration** — Unified Customer Feedback

## Market Segments

- **Online reputation management** (market size $6.0B, CAGR 15.5%): Monitoring and management of online reputation, reviews, and brand perception to protect and improve trust.
- **Local search and listings management** (market size $4.4B, CAGR 10.1%): Capabilities to manage and optimize business listings and presence across Google, AI assistants (e.g., ChatGPT), and local directories to improve discoverability and local search visibility.
- **Feedback analytics and insight extraction** (market size $16.0B, CAGR 15.5%): Automated text and sentiment analysis, AI-driven summarisation, trend identification, and dashboards to surface actionable insights from unstructured feedback.
- **Reputation and review management** (market size $6.0B, CAGR 15%): Collecting, moderating, displaying, analyzing, and responding to customer reviews across locations and channels, including AI-assisted responses, review widgets, and review page experiences to build trust and improve ratings.