# RapidSOS
*Also known as RapidSOS*

- Website: https://rapidsos.com
- Agent profile: https://directory.haycion.ai/agents/rapidsos-com

> Real-time emergency data and dispatch technology for public-safety agencies and partners.

RapidSOS provides real-time emergency data and dispatch technology to public-safety agencies, first responders, and partners. The company delivers interoperable platforms, developer APIs, and mission-critical safety solutions that enable faster, safer responses across public safety, healthcare, and enterprise safety domains.

**Mission:** To empower public safety and critical-incident response through real-time data, interoperable platforms, and trusted partnerships that save lives.

## Products & Services

### [RapidSOS UNITE](https://rapidsos.com/public-safety/unite/)
*Product*
Enhances emergency response by connecting 911 systems with real-time data and situational awareness.

- **Data to the Field** — Provides Critical Data
- **Real-Time Interoperability** — Facilitates Seamless Communication
- **Live Video Streaming** — Enables Real-Time Visualization
- **GIS Mapping** — Enhances Location Accuracy
- **AI Assistant** — Improves Decision-Making
- **Non-Emergency Call Automation** — Optimizes Resource Use
- **Text and Video Integration** — Enhances Communication Methods

### [RapidSOS HARMONY AI](https://rapidsos.com/public-safety/harmony/)
*Product*
Enhances emergency response efficiency with AI-driven dispatch and real-time insights.

- **AI-assisted Dispatch** — Optimize Dispatcher Decisions
- **Real-Time Interoperability** — Ensure Seamless Data Exchange
- **Analytics** — Enhance Operational Performance
- **Live Video Streaming** — Assess Situations in Real-Time
- **Text and Video Communication** — Enhance Communication Channels
- **Non-Emergency Call Automation** — Streamline Non-Emergency Operations

### [IamResponding](https://iamresponding.com/)
*Product*
Optimize Emergency Response with Real-Time Responder Coordination.

- **Data to the Field** — Enable Real-Time Dispatch Information
- **Mobile Incident Coordination** — Facilitate On-the-Go Coordination
- **Responder Status Tracking** — Monitor Responder Availability
- **Text and Video** — Enhance Communication with Text and Video

### [eDispatches](https://www.edispatches.com/)
*Product*
Enhance Emergency Dispatch Efficiency and Communication.

- **Real-Time Incident Data** — Deliver Up-to-Date Incident Information
- **Public Safety Software Integrations** — Integrate With Existing Software
- **Non-Emergency Call Automation** — Automate Routine Dispatch Tasks
- **Text and Video** — Enable Text and Video Communication
- **Transcription** — Provide Transcription of Communications

### [Northern911](https://northern911.com/)
*Product*
Streamlines emergency communications to improve dispatch efficiency and situational awareness.

- **Data to the Field** — Enhances Field Operations
- **Live Video Streaming** — Enhances Situational Awareness
- **Real-Time Interoperability** — Facilitates Cross-Agency Communication
- **GIS Mapping** — Improves Location Accuracy
- **Mobile Access** — Supports Field Mobility

### [Total Response](https://totalresponse.com/)
*Product*
Enhances emergency response through real-time data sharing and agency coordination.

- **Data to the Field** — Enables Real-Time Data Access
- **Real-Time Interoperability** — Facilitates Cross-Agency Communication
- **Public Safety Integrations** — Streamlines Emergency Workflows
- **Live Video Streaming** — Improves Incident Visualization
- **Analytics** — Enhances Strategic Insights

## Market Segments

- **Computer-aided dispatch (CAD) integration**: Capabilities that route emergency calls and real-time incident data into 911/CAD workflows to shorten dispatch times and improve dispatcher situational awareness.
- **Responder management and mobilization**: Functionality to track responder availability and status, coordinate volunteer and on-call staffing, and deliver dispatch data to mobile responders for faster, organized incident response.
- **Public safety interoperability and real-time data exchange**: Platforms that enable secure, cross-agency sharing of location, call metadata, multimedia, and contextual data to support coordinated multi-agency response and handoffs.
- **Emergency response analytics and AI-assisted dispatch**: Analytics, AI-assisted triage, and decision-support that prioritize incidents, recommend resource allocation, automate non-emergency handling, and surface operational insights to improve outcomes.