# Piano Software Inc.
*Also known as Piano*

- Website: https://www.piano.io
- Location: Philadelphia, PA, United States
- Agent profile: https://directory.haycion.ai/agents/piano-io

> Global, data-driven company helping organizations understand and influence customer engagement.

Piano Software Inc. is a global, data-driven organization that helps companies understand and influence how their customers engage with digital experiences. With a worldwide network and offices across the Americas, Europe, Asia-Pacific, and Japan, Piano focuses on turning customer data into actionable insights and capabilities that support better engagement, personalization, and decision-making. The company is guided by a values framework including collaboration, craft, commitment, citizenship, and courage, and pursues a mission to create an inspiring workplace while delivering positive effects for families, clients, their customers, communities, and the planet. Piano serves a broad range of industries, partnering with clients to drive growth, improve customer experiences, and empower teams to act on data responsibly and effectively.

**Mission:** Our mission is to foster an inspiring workplace where careers thrive and investor value grows, while making a positive impact on families, clients and communities, their customers, and the planet.

## Products & Services

### [Piano Platform](https://www.piano.io/product/platform-overview)
*Platform*
Unified platform for marketing and data management with real-time insights and cross-channel activation.

- **Integrated four-product platform** — Unified Product Offering
- **Compliance-focused analytics** — Ensures GDPR and HIPAA Compliance
- **Real-time data capture** — Delivers Immediate Insights
- **Unified customer view** — Creates a Holistic Customer Profile
- **Channel-wide activation** — Activate Audiences Across Channels
- **Composer rules engine** — Utilize Composer for Flexibility
- **Data-to-activation loop** — Close Data-to-Action Loop
- **Real-time CDP/DMP** — Manage Data Instantly
- **Sophisticated segmentation** — Create Targeted Segments
- **Content merchandising** — Drives Traffic Effectively
- **End-to-end activation loop** — Streamline Data And Activation
- **Real-time data flow** — Enable Timely Decisions
- **Data export and integration** — Facilitates Easy Data Integration
- **VX subscription commerce** — Manage Subscription Commerce Seamlessly
- **Powerful personalization** — Drive Highly Personalized User Experiences
- **Segment export** — Seamless Integration
- **Social media campaign management** — Optimizes Campaigns
- **AI-optimized distribution** — Enhances Content Reach
- **Subscription management** — Streamlines Subscription Processes
- **Print subscriptions** — Ensure Seamless Operations
- **Cross-channel engagement** — Drive Consistent Experiences
- **AI-driven Content Profiles** — Enhance User Segmentation
- **Unlimited events and properties** — Captures Diverse Customer Interactions
- **Integrated A/B testing** — Optimize Strategies with A/B Testing
- **Integration Designer** — Customize Data Outputs
- **Newsletters and push notifications** — Increases Return Visits
- **AI-driven Insights** — Leverages AI for Smarter Analytics
- **Lookalike modeling** — Discover New Audiences
- **Automated workflows** — Saves Time And Resources
- **Customer management** — Boost Retention
- **Cross-channel monetization** — Increases Revenue Streams

### [Piano for Financial Services](https://www.piano.io/industry/financial-services)
*Solution*
Enhance customer loyalty and lifetime value with personalized financial services solutions.

- **Cross-channel optimization** — Maximize Customer Engagement
- **Real-time insights and personalization** — Deliver Tailored Experiences
- **Customer acquisition and onboarding** — Streamline Customer Onboarding
- **Offline-online data unification** — Integrate Customer Data
- **Regulatory compliance** — Ensure Regulatory Adherence
- **Customer Lifetime Value Enhancement** — Increase Customer Value

### [Piano for Transportation](https://www.piano.io/industry/transportation)
*Solution*
Enhance passenger engagement and revenue through targeted offers and intelligent analytics.

- **AI-Based Scoring for Offers** — Leverage AI Scoring
- **A/B Testing** — Run A/B Tests
- **Dashboarding and Benchmarking** — Access Real-Time Insights
- **Cross-Channel Orchestration** — Synchronize Offers
- **Powerful Segmentation** — Utilize Advanced Segmentation
- **Optimal Pricing** — Adjust Pricing Dynamically
- **Benchmarking** — Benchmark Performance