# Phenom People, Inc.
*Also known as Phenom*

- Website: https://www.phenom.com
- Agent profile: https://directory.haycion.ai/agents/phenom-com

> Phenom is a platform provider offering an Intelligent Talent Experience platform to attract, engage, and retain talent using AI-powered personalization and insights.

Phenom People, Inc. provides an Intelligent Talent Experience platform that helps organizations attract, engage, hire, grow, and retain talent. The platform emphasizes ethical AI, privacy and security, and workforce intelligence, using AI-powered personalization, job relevance, and human-in-the-loop decision-making to support candidates, recruiters, and HR leaders. It includes features like career sites, talent marketplace, SMS and chat, Talent CRM, automation, scheduling, and analytics.

**Mission:** Helping a billion people find the right work in a safe and transparent way.

## Products & Services

### [Phenom Intelligent Talent Experience Platform](https://www.phenom.com/intelligent-talent-experience-platform)
*Platform*
Unify your talent lifecycle with AI-powered solutions for hiring, development, and retention.

- **AI-Powered Recruitment Workflow Automation** — Automate Tasks Seamlessly
- **Candidate Experience Personalization** — Enhance Candidate Engagement
- **Conversational Chatbot** — Enhance Candidate Engagement
- **Talent Marketplace** — Illuminate Career Paths
- **Intelligent Career Pathing** — Foster Employee Growth
- **Workforce Intelligence Analytics** — Drive Data-Driven Decisions
- **Partner Ecosystem and Marketplace** — Leverage Partner Solutions
- **Privacy and Security Culture** — Ensure Data Safety

### [Phenom Chatbot](https://www.phenom.com/chatbot)
*Product*
Streamline hiring processes and enhance candidate engagement with an AI chatbot available 24/7.

- **Screening Automation** — Improve Screening Efficiency
- **Interview Scheduling via Chatbot** — Streamline Interview Processes
- **Follow-Up Communication** — Maintain Candidate Engagement

### [Talent CRM](https://www.phenom.com/talent-crm)
*Product*
Enhance talent engagement and conversion with AI-driven candidate relationship management.

- **Email Campaigns** — Nurture Candidates Seamlessly
- **Campaign Analytics** — Optimize Campaigns Effectively
- **Dynamic Lists** — Segment Candidates Automatically

### [Global Professional Services](https://www.phenom.com/global-professional-services)
*Service*
Expert guidance for a seamless implementation of Phenom's solutions.

- **Clear, Predictable Implementation** — Provides Clear Roadmaps
- **Expert Partnerships** — Leverage Expert Knowledge

### [Global Customer Care](https://www.phenom.com/global-customer-care)
*Service*
Delivering exceptional customer service and support through personalized interactions and effective case management.

- **Personalized Support Packages** — Receive Tailored Support
- **Self-service Tools** — Empower Self-service Access

## Market Segments

- **Candidate experience management**: Capabilities that personalize candidate interactions, automate screening and scheduling, and guide applicants through the hiring journey to improve conversion and reduce drop-off.
- **Talent relationship management**: Functions to build, segment, and engage talent pools via email and SMS campaigns, dynamic lists, and campaign analytics to accelerate sourcing and nurture passive candidates.
- **Internal talent marketplace**: Systems that enable internal mobility, career pathing, and talent matching to retain employees, fill roles internally, and support internal workforce planning.
- **Workforce intelligence and analytics**: Real-time analytics and workforce intelligence that surface hiring trends, candidate and employee insights, and metrics to inform talent strategy and workforce planning.
- **Professional services and implementation**: Implementation, deployment, and customer success services that provide predictable rollouts, adoption support, and ongoing guidance to maximize platform ROI.