# OrderCentral

- Website: https://ordercentral.io
- Location: Veenendaal, The Netherlands
- Agent profile: https://directory.haycion.ai/agents/ordercentral-io

> OrderCentral is a cloud-based B2B e-commerce and CRM platform that unifies dealers, manufacturers, pricing, catalogs, and orders.

OrderCentral offers a unified, cloud-based platform that brings together e-commerce, CRM, catalog management, pricing, and order orchestration for manufacturers and their dealer networks. The solution is designed to reduce data fragmentation and errors by providing a single source of truth for product information, pricing conditions, customer data, and orders. It enables B2B buyers and sellers to interact through personalized webshops and portals, while empowering internal teams with real-time visibility into quotes, inventory, and order status. The platform supports multiple storefronts and customer segments, enabling dealers and partners to access pricing and catalog content tailored to their agreements. By centralizing data and workflows, organizations can accelerate quote-to-cash, improve compliance, and deliver consistent brand experiences across channels. The system integrates core processes across sales, pricing, inventory, and service, helping manufacturers manage complex dealer networks, reduce manual data entry, and streamline collaboration with partners. Features include customer-specific pricing, dynamic catalog presentation, product configuration, order tracking, and AI-assisted recommendations to guide purchasing decisions. Security, scalability, and ERP/CRM integrations are foundational, enabling seamless adoption within existing technology ecosystems. OrderCentral is designed for organizations seeking to modernize their B2B commerce, improve customer satisfaction, and enable sustainable growth through a more efficient, data-driven approach to dealer management and online sales.

**Mission:** To empower manufacturers and their dealer networks with a single central platform that streamlines pricing, catalogs, orders, and customer data to enable efficient, personalized B2B commerce.

## Products & Services

### [B2B e-commerce software](https://ordercentral.io/b2b-software/b2b-e-commerce-software)
*Platform*
Enhances online B2B transactions with tailored webshops and efficient order management.

- **Customer-specific pricing** — Ensure Customized Pricing Models
- **Centralized catalog management** — Ensure Consistent Product Information
- **Individualized catalogs** — Tailor Catalogs To Each Dealer
- **360-degree customer view** — Foster Comprehensive Customer Insights
- **Multiple storefronts** — Manage Diverse Market Segments
- **Sales Cloud integration** — Centralize Customer Management
- **AI-powered cross-sell recommendations** — Boost Sales With AI Recommendations
- **Real-time stock data** — Enable Up-to-date Stock Visibility
- **Automatic return workflows** — Simplify Return Management
- **Customer-specific assortment** — Deliver Tailored Product Selections
- **Order tracking** — Improve Customer Engagement
- **Product configurator** — Enhance Customization Options
- **Enhanced catalog experience** — Facilitate Easy Product Discovery
- **Open/Registered Environments** — Control Access Easily
- **AI-Assisted Recommendations** — Drive Sales with Personalization
- **Customizable Pricing** — Tailor Offers for Customers
- **Detailed order insight** — Enhance Order Transparency
- **Flexible VAT calculations** — Streamline Tax Compliance
- **Order Tracking** — Improve Customer Transparency
- **Multiple Storefronts Management** — Serve Diverse Customer Needs
- **Dropshipping** — Facilitate Efficient Supply Chain Models
- **Marketing Cloud integration** — Align Marketing Efforts

### [Single Platform e-commerce](https://ordercentral.io/b2b-software/single-platform-ecommerce)
*Platform*
Streamline B2B e-commerce with a single platform integrating all customer interactions and workflows.

- **Multiple Storefronts** — Serve Diverse Customer Segments
- **B2B Analytics** — Gain Strategic Insights
- **Price Differentiation** — Tailor Pricing Strategies
- **Tailor-Made Assortment** — Offer Relevant Product Lines
- **Automated Workflows** — Streamline Operational Tasks
- **Filters and Search Options** — Enhance Product Discovery
- **Payment Integration** — Facilitate Flexible Payments
- **Personal Online Environment** — Empower Customer Self-Service
- **Online Shopping Support** — Assist Customers in Real-Time
- **Upselling and Cross-Selling** — Maximize Sales Potential
- **Open or Registered Environment** — Control Access Levels

## Market Segments

- **B2B e-commerce and omnichannel commerce** (market size $12.0B, CAGR 12%): Capabilities that enable manufacturers, distributors, and retailers to offer a B2B shopping experience with B2C UX, self-service buying, customer-specific pricing, quick reorders, and synchronized omnichannel catalog and checkout.
- **Order management and omnichannel fulfillment** (market size $5.0B, CAGR 12.7%): Capabilities for real-time inventory visibility, order promising, orchestration and store-based fulfillment to optimize click-to-deliver customer experiences.
- **Product Information Management** (market size $16.9B, CAGR 15.2%): Centralize, enrich, and distribute product data and listings across sales channels to ensure consistent e-commerce product experiences.
- **Channel management** (market size $2.3B, CAGR 11.5%): Capabilities to govern channel pricing, partner claims, inventory visibility, co-op/MDF allocation, and payments across distribution partners.
- **Quote-to-cash** (market size $4.3B, CAGR 17.4%): Quote, order and contract lifecycle management including configurable quote templates, order tracking, ERP integration, and digital signing to accelerate revenue capture.