# Nielsen Norman Group

- Website: https://www.nngroup.com
- Location: Dover, DE, USA
- Agent profile: https://directory.haycion.ai/agents/nngroup-com

> NN/g is a leading UX research, training, and consulting organization delivering evidence-based guidance to designers and researchers.

NN/g (Nielsen Norman Group) is a globally trusted UX research and training organization that provides evidence-based guidance and practical skill-building for design and research professionals. With more than 25 years in the field, NN/g offers research-backed insights, practitioner-focused articles and videos, and consulting and training services to help organizations improve user experiences across industries.

**Mission:** We're a globally trusted team of UX experts, dedicated to providing reliable guidance and practical skill-building for design and research professionals.

## Products & Services

### [Live Online Courses](https://www.nngroup.com/courses/)
*Service*
Enhance your UX skills through live expert-led courses, applicable towards certification.

- **All Live Online Courses** — Gain Access To Comprehensive UX Training
- **UX Certification Eligibility** — Earn Recognized UX Credentials
- **Private Team Training** — Customize Learning Experience For Your Team
- **Live Interaction With Instructors** — Engage Directly With Experts
- **Bulk Discounts** — Reduce Costs When Training Teams
- **Hands-On Activities** — Apply Learning In Real-Time
- **Upcoming Live Online Training** — Stay Updated With New Learning Opportunities

### [Self-Paced Courses](https://www.nngroup.com/contents/self-paced-courses/)
*Service*
Engage in self-paced UX courses that empower you to learn without deadlines.

- **Course Catalog** — Explore Diverse Topics
- **Flexible Pacing** — Study At Your Convenience
- **No Deadlines** — Learn Without Pressure
- **Multi-Format Learning** — Engage With Interactive Materials
- **Comprehensive Resources** — Access Practical Tools

### [UX Certification](https://www.nngroup.com/ux-certification/)
*Product*
Achieve UX Certification to validate your skills and enhance career credibility.

- **Credential Does Not Expire** — Offers Lifetime Validity
- **Five Online Exams** — Proven Knowledge
- **Five-Course Requirement** — Structured Learning Path
- **Customizable Curriculum** — Tailored Learning Experience
- **Recognition of Training** — Increase Career Credibility

### [Private Team Training](https://www.nngroup.com/team-training/)
*Service*
Enhance your team's UX skills with tailored training that fits your specific needs.

- **Optional UX Certification** — Earn UX Certification
- **In-Person or Virtual Delivery** — Train Wherever You Are
- **Expert Instructors** — Engage With Industry Leaders
- **35+ Course Options** — Choose From 35+ Courses
- **Customizable Training Content** — Personalize Your Learning Experience

### [UX Consulting Services](https://www.nngroup.com/consulting/)
*Service*
Enhance user experiences with expert-driven UX consulting services tailored to your needs.

- **Expert Review** — Get Expert Insights
- **User Testing** — Improve User Interfaces
- **Customized User Research** — Tailor Research To Needs
- **Research & Assessment** — Gain Comprehensive Insights
- **Intensive Applied Workshops** — Apply UX Methods Actively
- **Team Training** — Build Team UX Skills
- **Keynote Speaking** — Inspire Your Audience
- **UX Maturity Assessment** — Evaluate Your UX Process

### [UX Maturity Assessments](https://www.nngroup.com/consulting/ux-maturity-assessment/)
*Service*
Assess and enhance your organization's UX maturity for improved design practices.

- **Baseline Measurement Across Four Factors** — Establishes Current UX Baseline
- **Tailored Recommendations** — Actionable Improvement Path
- **Tiered Assessment Model** — Customizable Assessment Levels
- **Pricing Tiers** — Scalable Investment Options

### [Expert Review](https://www.nngroup.com/consulting/expert-review/)
*Service*
Get expert guidance to enhance your interface's usability and effectiveness.

- **Actionable Recommendations** — Provides Clear, Practical Guidance
- **Detailed Usability Evaluation** — Identifies Strengths and Weaknesses
- **Independent Assessment** — Offers Unbiased Perspectives
- **Report or Presentation Deliverables** — Flexible Delivery Options

### [Customized User Research](https://www.nngroup.com/consulting/user-research/)
*Service*
Tailored user research to meet your specific UX challenges.

- **Custom Research Techniques** — Receive Targeted Insights
- **User Interviews** — Gain Deep User Insights
- **Card Sorting** — Enhance User Navigation
- **Eyetracking** — Identify Key Design Elements
- **Diary Studies** — Understand User Experience Over Time
- **Tree Testing** — Improve Findability

### [Intensive Applied Workshops](https://www.nngroup.com/consulting/applied-workshops/)
*Service*
Enhance team skills and tackle design challenges with expert-led workshops.

- **Expert Guidance** — Learn From Experts
- **Hands-On Application** — Real Work Application
- **Multi-Day Format** — Extended Learning
- **Topic Variety** — Diverse UX Topics
- **Customized Content** — Tailored Learning Experience

### [Keynote Speaking](https://www.nngroup.com/consulting/keynote-speaking/)
*Service*
Inspire your audience with expert insights on user experience design and strategy.

- **World-Class Speakers** — Experience Engaging Expertise
- **Event-Ready Delivery** — Tailor Presentations to Events
- **Diverse Topics** — Cover Broad UX Aspects
- **Inspiring Content** — Motivate Attendees
- **Customizable Sessions** — Adjust Topics for Relevance