# Net2Phone Global Services, LLC
*Also known as net2phone*

- Website: https://www.net2phone.com
- Agent profile: https://directory.haycion.ai/agents/net2phone-com

> Net2Phone is a global cloud communications provider delivering unified communications and contact center capabilities to help businesses improve collaboration and customer engagement.

Net2Phone is a global cloud communications provider focused on simplifying workplace communication. From unified communications to contact center solutions, net2phone powers modern business communication for organizations of all sizes, offering capabilities for collaboration, customer engagement, analytics, and secure, scalable communications.

**Mission:** Our Mission Simplifying Workplace Communication

## Products & Services

### [SONAR](https://www.net2phone.com/en-ca/products/sonar)
*Platform*
Streamline communication with an all-in-one platform for voice, video, and messaging.

- **Voice** — Stay Connected Anytime
- **Video** — Collaborate Using Huddle
- **Messaging** — Enhance Team Communication
- **Mobile App** — Manage Your Calls Anywhere
- **Integrations** — Enhance Workflow Efficiency

### [uContact](https://www.net2phone.com/products/cloud-contact-center-solution)
*Platform*
Enhance customer interactions with seamless omnichannel engagement and powerful automation tools.

- **Omnichannel Engagement** — Centralize All Communications
- **Automation** — Automate Routine Tasks
- **Analytics and Reporting** — Gain Actionable Insights
- **Agent Management** — Optimize Workforce Efficiency

### [AI Coach](https://www.net2phone.com/products/ai-coach)
*Product*
Enhance team performance with AI-driven real-time coaching insights.

- **Real-time coaching insights** — Boost Productivity
- **Sentiment analysis** — Uncover Customer Emotions
- **Automated call transcriptions** — Streamline Review Process
- **Integration capabilities** — Enhance Workflow

### [Sip Trunking](https://www.net2phone.com/en-ca/products/sip-trunking)
*Product*
Seamlessly connect voice and data for unlimited international calling.

- **Unlimited Business Calling** — Enhance Global Communication
- **Self-Service Scalability** — Easily Scale Operations
- **Premium Customer Support** — Benefit From Expert Guidance
- **Detailed Call Data** — Access Comprehensive Analytics
- **No Hardware Replacement** — Avoid Equipment Costs

### [Small Business VoIP](https://www.net2phone.com/products/small-business-voip)
*Product*
Unlock enterprise-level power with reliable VoIP phone service designed for small businesses.

- **Voice** — Stay Connected Anywhere
- **Business Messaging** — Enhance Communication Efficiency
- **Video Conferencing** — Boost Meeting Productivity
- **Integrations** — Improve Workflow Efficiency
- **Call Center Essentials** — Empower Customer Support
- **Omnichannel Engagement** — Unified Communication Experience

### [Cloud PBX](https://www.net2phone.com/products/cloud-pbx)
*Product*
Empower your business communications with an advanced cloud PBX system.

- **Voice** — Ensures Reliable Calls
- **Call Center Essentials** — Enhances Agent Productivity
- **Real-Time Analytics** — Improves Decision Making
- **Video** — Supports Seamless Meetings
- **SIP Trunking** — Enhances Scalability
- **Messaging** — Facilitates Team Collaboration

### [Unite Call Center](https://www.net2phone.com/products/unite-call-center)
*Product*
Optimize agent performance with powerful call center tools.

- **Call Center Essentials** — Enhance Agent Efficiency
- **Omnichannel Engagement** — Streamline Customer Interaction
- **Analytics and Reporting** — Monitor Performance Effectively
- **Contact Center Automation** — Automate Routine Tasks
- **Agent Management Tools** — Optimize Workforce Efficiency

### [App Integrations](https://www.net2phone.com/app-integrations-for-net2phone)
*Platform*
Streamline key processes and enrich your CRM data through seamless app integrations.

- **App Marketplace** — Access Many Applications
- **Developer Portal** — Build Custom Integrations
- **Microsoft Teams Integrations** — Integrate with Teams
- **Enhanced CRM Data** — Improve Data Accuracy

### [Developer Portal](https://developer.net2phone.com/)
*Platform*
Enable seamless app integration for enhanced communication experiences.

- **API Access** — Integrate Seamlessly
- **Documentation and Resources** — Utilize Extensive Docs
- **Support Community** — Connect with Peers

## Market Segments

- **Unified communications as a service (UCaaS)**: Cloud-hosted voice, video, messaging, and collaboration capabilities that unify employee communications and meetings for distributed teams.
- **Contact center as a service (CCaaS)**: Cloud contact center capabilities for customer engagement including omnichannel routing, agent management, automation, coaching, and analytics.
- **SIP trunking and voice connectivity**: Scalable SIP trunking and voice connectivity services that provide PSTN termination, call routing, call data analytics, and self-service capacity management.
- **Communications platform as a service (CPaaS)**: APIs, developer resources, and an app marketplace to build, integrate, and extend telephony, messaging, and conferencing into business workflows and third-party apps.