# National Association of State Workforce Agencies
*Also known as NASWA*

- Website: https://www.naswa.org
- Location: Washington, DC, United States
- Agent profile: https://directory.haycion.ai/agents/naswa-org

> NASWA is the national membership association for state workforce agencies and partners, advancing workforce development through policy, research, and collaboration.

National Association of State Workforce Agencies (NASWA) is a national membership association for the nation’s state workforce agencies and their partners. NASWA serves state workforce agencies, federal and state government partners, and affiliates by providing policy guidance, professional development, information resources, and opportunities for collaboration. The organization coordinates advocacy around workforce and unemployment programs, supports the sharing of research and best practices, and hosts conferences, meetings, and learning initiatives to strengthen the nation’s workforce system. Through its programs and networks, NASWA facilitates data exchange, program integrity, learning libraries, and technology and managerial resources that help member agencies modernize operations, improve service delivery, and implement workforce strategies that connect job seekers and employers. NASWA’s activities aim to advance a high-performing, inclusive workforce system that serves all states and territories, promotes responsible governance, and fosters partnerships across public agencies, researchers, employers, and service providers. The association emphasizes knowledge sharing, standards development, and collaborative problem-solving to address emerging workforce needs, funding cycles, and policy changes at the federal and state levels. It focuses on audience-wide impact, including state workforce agencies, government partners, and workforce stakeholders, enabling members to access exclusive publications, training, and networking opportunities while contributing to national workforce policy and data-informed decision-making.

**Mission:** NASWA’s mission is to strengthen the nation’s workforce system by supporting state and federal partners with policy guidance, professional development, data-informed resources, and collaborative networks that improve unemployment insurance administration, job matching, and workforce information services.

## Products & Services

### [National Labor Exchange (NLx)](https://www.naswa.org/national-labor-exchange)
*Platform*
Connects job seekers and employers through a robust labor exchange platform.

- **NLx Job Feed Quality and Labor Market Data** — Provide Accurate Labor Data
- **NLx Partnerships and Data Sharing** — Enhance Collaborative Workforce Efforts
- **NLx Research Hub** — Access In-Depth Labor Insights
- **Custom Job Search Microsites** — Launch Tailored Job Platforms Quickly
- **Custom NLx Job Search Microsites** — Create Branded Job Portals

### [Integrity Data Hub](https://www.naswa.org/integrity-center/integrity-data-hub)
*Platform*
Maximizes fraud detection through advanced data cross-matching to ensure integrity in unemployment insurance claims.

- **Data Hub Infrastructure and System Development** — Facilitates Secure Data Operations
- **Fraud Detection and Prevention** — Identifies Suspicious Claims
- **Interoperability and Data Sharing** — Enhances Collaboration Across States
- **Training and Knowledge Transfer** — Empowers Workforce With Knowledge
- **Fraud Awareness Initiatives** — Promotes Fraud Prevention Culture

### [UI IT Support Center](https://www.naswa.org/ui-itsc)
*Service*
Enhances state UI IT systems with expert advisory and support services.

- **UI IT Modernization Advisory** — Facilitate System Upgrades
- **Maintenance and Support** — Ensure System Reliability
- **Education and Training** — Build Staff Skills
- **Project Management Services** — Streamline Project Execution
- **Products and Tools** — Optimize Operations
- **Collaboration and Best Practices Forums** — Enhance Knowledge Sharing

### [Workforce IT Support Center](https://www.naswa.org/witsc)
*Service*
Empowers workforce agencies with transformative IT services, tools, and training.

- **Advisory Services** — Enhance Digital Transformation
- **Workforce Academy** — Provide Comprehensive Training
- **Online Tools** — Facilitate Technology Projects

### [Learning and Training Design, Development and Delivery](https://www.naswa.org/partner-with-us/learning-and-training-design-development-and-delivery)
*Service*
Enhances workforce skills with flexible, high-quality training solutions.

- **Blended Learning** — Enhances Training Flexibility
- **Customized Training** — Tailors Learning Experiences
- **Online Learning Development** — Engages Learners Effectively
- **Virtual Instructor-led Training** — Enables Remote Learning Access
- **Curriculum Mapping** — Aligns Training With Job Needs
- **Micro Learning** — Delivers Quick Knowledge Gains
- **Training Strategy and Capacity Building** — Builds Sustainable Training Capacity
- **In-person Training** — Facilitates Direct Interaction
- **Video Production and Workshops** — Enhances Visual Learning
- **LMS Planning and Hosting** — Streamlines Learning Management

### [Product and Tool Development](https://www.naswa.org/partner-with-us/product-and-tool-development)
*Service*
Builds cutting-edge tools for effective workforce development.

- **AI and Machine Learning Services** — Transform Workforce Processes Using AI
- **Data Hub Infrastructure and System Development** — Ensure Robust Data Management
- **Custom Job Search Microsites** — Launch Tailored Job Platforms Quickly
- **Labor Market Dashboards and Analytics** — Visualize Labor Demand Insights
- **Enhanced Labor Exchange Functionality** — Improve Job Matching and Recruitment

### [Center for Employment Security Education and Research (CESER)](https://www.naswa.org/partner-with-us)
*Service*
CESER provides consulting, research, and training services for workforce agencies, enhancing employment solutions nationwide.

- **Consulting and Project Services** — Enhance Agency Operations
- **Research and Analysis** — Inform Policy Decisions
- **Education and Training Services** — Build Workforce Skills
- **Information Technology Support** — Optimize IT Solutions
- **Collaboration and Networking Opportunities** — Foster Partnerships

### [Technology Consulting](https://www.naswa.org/partner-with-us/technology-consulting)
*Service*
Empowers agencies to modernize and enhance service delivery through tailored technology solutions.

- **Sustainable, Future-Ready Solutions** — Promotes Long-Term Viability
- **Flexible Technology Solution Development** — Ensures Adaptability and Growth
- **Partner-Driven Approach** — Enhances Collaborative Solutions
- **Digital Transformation & Modernization** — Facilitates Seamless Modernization
- **AI Strategy Assessment** — Supports Responsible AI Implementation
- **Data Strategy & Governance Support** — Enables Secure Data Management

### [Workforce and UI Consulting](https://www.naswa.org/partner-with-us/workforce-and-unemployment-consulting)
*Service*
Transform workforce and unemployment systems for effective services and program integrity.

- **Advisory Services for Workforce Programs** — Improve Program Design
- **Implementation Support** — Facilitate Cross-Agency Collaboration
- **Data and IT Integration Guidance** — Streamline Data Flows
- **Program Evaluation and Data Insights** — Measure Program Outcomes
- **Capacity Building and Training** — Enhance Workforce Skills

## Market Segments

- **Unemployment insurance integrity and multi-state data exchange** (market size $1.2B, CAGR 7.5%): Capabilities to detect, prevent, and manage improper payments and fraud across state UI programs through secure multi-state data matching, interoperability, and related training.
- **Labor exchange and labor market analytics** (market size $3.1B, CAGR 12.32%): Services and platforms that deliver job feeds, branded job search microsites, labor market data, and research tools to connect job seekers with employers and inform workforce policy and planning.
- **Workforce development and curriculum design** (market size $42.7B, CAGR 8.9%): Curriculum, gamified training, and experiential programs aligned to workforce outcomes and integrated with emerging technology learning.
- **Public workforce IT modernization and advisory** (market size $3.5B, CAGR 12%): Advisory, project management, modernization planning, system development, and long-term technology governance to support state workforce and UI digital transformation.