# Liven Pty Ltd *Also known as Liven* - Website: https://liven.love - Location: Melbourne, VIC, Australia - Agent profile: https://directory.haycion.ai/agents/liven-love > Liven is a global hospitality tech platform that streamlines ordering, payments, loyalty, and data-driven operations for venues. Liven is a hospitality technology company that provides end-to-end software and services for venues in the hospitality industry. It enables brands, franchises, QSRs, cafes, hotels to streamline operations through digital ordering, payments, loyalty, and data-driven customer experiences. With a global footprint serving millions of diners, Liven processes over 120 million transactions worth more than 3 billion AUD annually, supporting over 6,000 customers across Australia, the USA, and Southeast Asia. **Mission:** We believe in the potential for technology to simplify and enhance the hospitality industry, making it more rewarding for everyone. ## Products & Services ### [Liven One](https://liven.love/why-liven) *Platform* Streamline operations and transform guest experiences with Liven One. - **Integrated ordering and payments** — Seamless Transaction Experience - **Unified back-office to front-of-house platform** — Streamlined Operations - **Best-in-class payments and loyalty** — Maximize Profit and Engagement - **Revenue uplift through intelligent ordering** — Increase Order Values - **Unified customer data** — Drive Targeted Engagement - **Scalable and cost-effective** — Expand Without Complications - **Catering and multi-channel ordering with Magic App** — Offer Flexible Ordering Options - **Offline capabilities** — Maintain Efficiency During Downtime ### [Digital Ordering](https://liven.love/solutions/digital-ordering) *Solution* Streamline operations and boost sales with integrated digital ordering solutions. - **AI-powered upsells** — Boosts Order Value - **Direct integrations with POS, loyalty, and delivery** — Enables Seamless Operations - **Loyalty and Magic App included** — Builds Customer Loyalty - **Real-time inventory syncing** — Prevents Stockouts - **Menu management across channels** — Simplifies Menu Updates - **Multiple ordering modes** — Offers Flexibility - **White-label delivery integrations** — Maintains Brand Identity ### [Abacus POS System](https://liven.love/solutions/point-of-sale) *Product* Streamline operations and enhance customer experiences with the Abacus POS System. - **Centralized menu management** — Ensure Menu Consistency - **Built-in loyalty** — Boost Customer Engagement - **Top delivery and payment integrations** — Facilitate Transactions - **Enterprise-ready** — Support Large Operations - **QR ordering integrations** — Enhance Ordering Speed - **Enhanced catering order management** — Organize Catering Workflows - **Hundreds of native integrations** — Seamless Connectivity - **Single login and multi-level access** — Streamline Access ### [Zeemart](https://liven.love/solutions/procurement-and-inventory) *Platform* Zeemart simplifies procurement and inventory management for the hospitality industry. - **3-way matching** — Ensures Accurate Cost Tracking - **Invoice digitisation & price updates** — Reduce Manual Errors - **Seamless Abacus POS integration** — Enhance Operational Efficiency - **COGS reporting** — Monitor Profit Margins - **Live inventory updates** — Maintain Accurate Stock Levels - **ERP & accounting integrations** — Streamline Financial Management - **Order from suppliers via web & mobile** — Simplify Ordering Processes - **Offline stock count support** — Ensure Continuous Operations ### [Nomnie Pay](https://liven.love/solutions/payments) *Product* Streamline payments with Nomnie Pay for efficient transactions and enhanced security. - **Card-present transactions** — Accept Card Payments - **Digital transactions & security** — Enable Secure Digital Payments - **Global payments acceptance** — Accept Global Payments - **Pay@Table integration** — Facilitate Table Payments - **Settlement options** — Flexible Settlement Choices - **Zero-lock-in** — Maintain Provider Flexibility - **Payment Analytics** — Access Transaction Insights ### [Liven Loyalty Platform](https://liven.love/solutions/loyalty-platform) *Platform* Boost customer loyalty and engagement through a seamless digital experience. - **Omni-channel loyalty** — Integrate Across Channels - **Digital wallet** — Utilize Digital Wallets - **Dynamic rewards** — Customize Reward Rates - **Omni-channel data insights** — Access Comprehensive Customer Data - **Brandollars balance display** — Display Brandollars Clearly - **CRM Integration** — Integrate With CRM Systems - **QR codes for loyalty** — Simplify Loyalty Access - **Gifting and analytics** — Enable Gifting Options ### [Brandollars](https://liven.love/solutions/brandollars) *Platform* Revolutionize customer loyalty with Brandollars, offering a seamless and dynamic currency experience. - **Brandollar balance visibility** — Shows Balance Clearly - **Dynamic branded currency** — Enables Custom Currency Use - **Loyalty integration** — Integrates Seamlessly with Systems - **Gamified engagement** — Enhances Customer Experience - **Programmable rewards** — Customizes Engagement Strategies ### [Magic App](https://liven.love/solutions/magic-app) *Platform* Empower your venue with the Magic App for seamless ordering and enhanced guest engagement. - **Instant web app** — Launch Your App Quickly - **Ordering across channels** — Facilitate Seamless Ordering - **Brandable loyalty integration** — Enhance Customer Loyalty - **Real-time editing** — Quickly Adapt to Changes - **QR code activation** — Simplify Customer Access ### [Kitchen Display System (KDS)](https://liven.love/solutions/point-of-sale/kitchen-display-system) *Product* Maximize kitchen efficiency and reduce errors with a seamless digital workflow. - **Digital kitchen display** — Replaces Paper Tickets - **Real-time order flow** — Instant Order Notifications - **Stage-based workflows** — Streamlines Kitchen Operations - **Visual cues** — Improves Decision-Making - **Offline support** — Ensures Uninterrupted Operations ### [EMS (Enterprise Management System)](https://liven.love/solutions/point-of-sale/enterprise-pos) *Platform* Streamline operations across venues with unified management and real-time insights. - **Centralized management** — Streamline All Venue Operations - **Real-time insights** — Make Informed Decisions - **HQ menu management** — Easily Update Menus - **Payroll & attendance** — Simplify Staffing Processes - **Flexible hardware choices** — Choose Your Preferred Hardware - **Automated workflows** — Ensure Efficient Order Management ## Market Segments - **Point of sale for hospitality**: Enterprise-grade POS platforms that centralize transactions, menu management, integrations, and multi-site access control for restaurants and hospitality chains. - **Online and mobile ordering and delivery management**: Capabilities that enable table, QR, catering, office and white-label delivery ordering across channels with POS and loyalty integration and AI-driven upsells. - **Loyalty and branded customer engagement**: Omni-channel loyalty and digital wallet systems using branded currency, rewards, gifting and CRM integration to drive repeat visits and measurable engagement. - **Payments and payment processing for hospitality**: Integrated payment acceptance and settlement services for in-person and digital channels with fraud protection, pay-at-table and flexible settlement terms. - **Kitchen operations and order management**: Kitchen display and order routing systems that replace paper tickets, provide stage-based workflows, offline resilience and real-time POS order flow to improve throughput and accuracy. - **Procurement, inventory and cost control**: Procurement, invoice digitization, 3-way matching, live inventory sync and COGS reporting to control food costs and streamline supplier ordering workflows. - **Back-office and workforce management for multi-site hospitality**: Unified back-office platforms for HQ menu management, payroll and attendance, real-time reporting and centralized control across multiple venues.